Invite Collaboration in English and Help Your Team to Work Together

21,660 views ・ 2023-05-03

Speak Confident English


Please double-click on the English subtitles below to play the video.

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The ability to collaborate is a highly valued soft skill in the workplace.
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What this means is to have the ability to work effectively with others,
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share ideas, and get everyone focused on a common goal.
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Not only does this lead to better outcomes,
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but it also fosters a sense of teamwork and camaraderie.
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However,
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inviting collaboration in English can present some unique challenges.
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For example,
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perhaps you've felt misunderstood at work or you've even been surprised
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by feedback indicating that you don't listen to your team members. Moreover,
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you may come from a work culture that valued precise direct
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communication,
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and now you're in a work environment that values a softer approach to
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communication, emphasizing collaboration, discussion, and engagement.
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As a result,
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you might be struggling to make the right adjustments in your communication
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and English at work so that your team feels that they're able to
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participate, fully engage, and collaborate with you. Recently,
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I received an email about this very topic with a request for more
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lessons on leadership communication at work,
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specifically on how to communicate in a workplace that values a softer approach
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to communication,
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and how to demonstrate the ability to invite collaboration to
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create a work environment that makes it possible for everyone to participate.
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There are a few key components including effective communication,
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active listening, and cultural sensitivity.
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As a follow-up to a previous lesson I did on leadership communication in
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English, in this Confident English lesson,
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we'll explore the importance of collaboration is a soft skill.
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Along the way,
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I'll share with you practical strategies and tips you can use so that you can
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create an environment at work where everyone feels that they're able to
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collaborate and share their ideas.
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But first, if you don't already know,
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I'm Annemarie with Speak Confident English.
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Everything I do here is designed to help you get the confidence you want for
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your life and work in English.
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One way I do that is with these weekly Confident English lessons where I share
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my top fluency and confidence building strategies, targeted vocabulary lessons,
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and training on leadership communication in English,
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just like in this lesson today. So while you're here,
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make sure you subscribe to my Speak Confident English Channel so you never miss
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one of these Confident English lessons.
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Before we explore four practical steps and phrases you can use to
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invite collaboration in English,
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I want to explore English-speaking cultural values at work.
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Now of course,
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any discussion on the topic of cultural values is a generalized topic of
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discussion. In other words,
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these values can shift from one workplace to another,
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and they are not true of everyone. That said,
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if you're leading a team in English,
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there are some common cultural values you're likely to find,
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and these include direct idea exchanges with obvious
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invitations to contribute.
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You'll also find that English-speaking culture tends to value maintaining a
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polite or even neutral tone in discussions,
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and if the topic of a conversation shifts to something negative, for example,
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providing some critical feedback,
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we switch to more indirect language throughout idea
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exchanges and brainstorming discussions.
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We value clarity and active listening,
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so how can you invite collaboration and manage discussions with these
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values in mind? To do that, you can follow these four steps. Number one,
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invite others to speak. Number two, employ active listening.
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Number three, acknowledge and withhold judgment. And number four,
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respond appropriately. Let's explore each of those in-depth,
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and I'll share specific English phrases for work. So step number one,
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invite others to speak to effectively invite collaboration
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your listeners.
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Participants and team members need to be clear on the expectations
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and they need to feel safe contributing their ideas. Moreover,
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when you're inviting others to contribute,
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you need to make it clear that you're open to listening to others' ideas and
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opinions. To do this,
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we have several phrases we can use in English that make it clear we're inviting
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others to speak and we're underlining the expectations or
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highlighting specifically what we're looking for.
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Here are some examples you can use. I was wondering what your thoughts are on X,
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for example,
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I was wondering what your thoughts are on this initial marketing proposal,
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or I was hoping I could pick your brain for a moment. What do you think about,
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for example, what do you think about this initial marketing plan?
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A third option, I was looking for some feedback on X.
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What's your opinion or what are your thoughts? And finally,
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I'd love to hear everyone's thoughts on X. Tell me what you're thinking.
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Let's take a look at how we might use one of these phrases in a specific
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scenario.
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Imagine you want to brainstorm a new social media strategy with your team
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to be efficient and clear in your communication. You could say,
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I'd love to hear everyone's thoughts on our current social media strategy.
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Please tell me what you think could be improved.
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Step number two is employ active listening.
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I'm sure you know it's all too easy to get distracted or to
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allow your mind to wander while others are speaking during a conversation.
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However, to create a collaborative environment,
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we have to be fully present listening carefully to what others have to say.
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To help you do that,
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there are a few questions you can ask yourself before engaging in a discussion
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with your team. For example, you might ask,
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what is my goal in listening to this specific person?
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Or What is my goal in listening to members of my team?
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Who should I direct my attention to and why should I listen to this person right
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now? And finally,
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will my thoughts steer the conversation away from the speaker?
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Your answers to those questions will help you identify the best way to support
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your team and listen carefully. Moreover,
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they'll help you be fully present and avoid any distracting thoughts.
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In addition to answering those questions to help you focus during a discussion,
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you can also demonstrate active listening skills. In doing so,
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you allow the speaker to feel heard and seen. Now,
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when I say demonstrate active listening skills,
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what I mean by that is we use words, facial expressions,
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and body language to indicate to someone else that we are fully present and
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we're following everything they have to say.
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A few ways you can do that include using verbal cues such as uhhuh,
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<affirmative>, mm-hmm, <affirmative>, right? And while doing that,
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you can use body language such as direct eye contact or nodding
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your head. Then when someone's finished speaking,
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you can paraphrase or repeat back to them what you've understood as
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a way to indicate that you were listening carefully.
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After you take a moment to paraphrase what you've heard,
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you can take it a step further by asking open questions that indicate
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you want to hear more or you want to better understand. In doing so,
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you're providing reassurance that it's a safe place for others to share
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their ideas with you. For example,
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let's go back to that scenario from step number one. Again,
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imagine that you're having a brainstorming conversation with your team about
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your social media strategy. You've invited others to speak,
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and you're listening to one of your team members share some initial ideas
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for a new approach. Once your team member has finished speaking,
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you might add on an open question such as what would it take for
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our team to make those changes in our strategy? In asking that question,
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not only will you get more detail,
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you're also letting your team member know that you value their contribution.
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And now step number three,
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acknowledge the contribution and withhold judgment remaining
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non-judgmental in your responses. As team members contribute,
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their ideas fosters an environment where everyone feels safe and
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they know they won't be blamed, criticized,
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or shamed for contributing a poor idea. In fact,
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they'll be more comfortable sharing their thoughts even if they don't have a
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fully formed or complete idea.
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I want to share with you several phrases we can use to acknowledge
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someone's contribution and withhold that judgment first.
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That's an interesting idea. Could you tell me more? Thank you for sharing that.
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I like the idea of X, for example.
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I like the idea of a step-by-step approach.
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I appreciate you sharing that thought. Let's bookmark that for a later date.
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That's certainly an idea to follow up on. Let's revisit it in a future meeting.
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I hadn't thought of it that way. I see your point.
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I appreciate your attention to detail. Thank you for bringing that up.
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Let's take a look at how we might use one of those in a real life situation.
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Imagine you've requested a brainstorming session for the launch of a new
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product, and during the discussion,
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one of your quietest team members contributes an idea,
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but it doesn't quite hit the mark. In response to that idea,
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you might say, that's an interesting idea. Could you tell me more?
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By acknowledging that this particular idea has merit,
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you're also acknowledging the courage it took to share that idea.
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Moreover, by withholding judgment,
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you invite everyone to contemplate this idea further and you
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continue to invite discussion. And finally, step number four,
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to invite collaboration in English is to respond appropriately.
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It's important to remember that collaboration is all about the exchange of
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ideas and working with others.
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When we take an idea from its initial stage all the way through
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to execution and implementation,
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there are multiple steps that occur along the way.
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There are details that you need to figure out and milestones you need to hit.
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What that means is ongoing collaboration,
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and for that collaboration to be effective,
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we need to ask open-ended questions.
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In every discussion where ideas are exchanged,
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there are hits and there are misses,
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and it takes courage for others to contribute their ideas to reach
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the best possible outcome.
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It's important to value every idea that is shared and
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encourage others to continue evaluating and share what they think along
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the way. To do that,
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here are several open questions you can ask to continue inviting
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collaboration. First, could you tell me more? How would you,
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for example,
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how would you initiate that change in our strategy or how might
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we, how might we initiate that change in our strategy?
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What would be the pros and cons of X?
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What would be the pros and cons of making that change?
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Could you expand on that a little more? And finally,
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what would be the best approach to X?
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What would be the best approach to making that change?
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Let's see how one of these questions might be useful in a real situation,
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and we're going to go back to the scenario we had in step number three,
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where we're inviting some brainstorming on the launch of a new product.
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Perhaps there's an idea shared for a specific new product,
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but that product already exists on the market,
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so you might say something such as, that's an interesting idea.
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How would you set it apart from competing brands that offer a similar product?
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By asking that question, not only are you withholding judgment,
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but you're also inviting continued collaboration and encouraging
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everyone on the team to analyze the idea. Further,
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to finish this lesson on how to invite collaboration in English,
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I have two questions for you. Number one,
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if this has been an area of difficulty for you,
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which step or phrase are you going to start using
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to invite collaboration among your team in English?
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I'd love to hear what you plan to do and you can share with me in the comments
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below. And now my second question,
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if you've successfully invited collaboration among your team,
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what English phrases, questions or strategies do you use?
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I'd love for you to share because you might have a recommendation that is
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exactly what someone else in the Speak Confident English community is looking
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for. Again, you can share with me in the comments below.
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If you found today's lesson helpful to you, I would love to know,
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and you can tell me in a very simple way.
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Give this lesson a thumbs up here on YouTube, and don't forget,
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while you're at it, make sure you subscribe so you don't miss my future lessons.
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Thank you so much for joining me today,
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and I look forward to seeing you next time.
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