Successful English Small Talk at Work | English Conversation Practice

253,957 views ・ 2021-03-10

Speak Confident English


Please double-click on the English subtitles below to play the video.

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For better or worse,
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it isn't possible to introduce yourself to someone new and
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instantly become friends with them. That really wouldn't make sense. Would it?
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You can't be friends with someone you don't know yet.
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So how do you make a transition from introducing yourself to a new
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team member,
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to having a weekly lunch date on Tuesdays with someone you work with?
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The answer to that is simple. Small talk.
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Now I know we all hate small talk,
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or we say that we hate small talk.
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We have this idea that it's something hard, stressful,
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uncomfortable, boring, or even meaningless. And sure,
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it's true. Small talk tends to be polite,
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but unimportant conversation.
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We also worry over what kinds of questions we can ask or what is
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appropriate in small talk. I'm Annemarie with Speak Confident English.
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This is exactly where you want to be every week to get the confidence you want
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for your life and work in English. In today's video,
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you're going to learn how to make small talk in English, easy, fun,
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and successful so that you can get to know a new coworker and
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develop better relationships with the people that you see at work regularly.
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By the end of this lesson today,
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you'll be ready to start asking questions at work and enjoy conversations
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with your coworkers.
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[
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inudible].
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To get started,
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let's do a quick recap on why small talk is so important
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and how it can help you develop relationships in English.
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Small talk is the pathway to learning something new about a
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coworker, finding a meaningful connection with someone,
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discovering a potential new friendship and having fun in a
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conversation.
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So whether you want to get to know one of your coworkers better,
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or you've just introduced yourself to a new team member,
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here are three different ways you can start small talk conversations
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successfully, and I'll include examples along the way.
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Option number one is start with a compliment and then add a
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connected question. This is definitely a strategy Americans love,
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and this is what it sounds like. I love that sweater. Is it new?
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Those are cute shoes. Where'd you get them? That drawing is fantastic.
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Are you an artist on the side? This is a strategy
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several of my students who live in the United States have noticed and they
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thought it was a little bit strange. One of my students asked me,
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why do Americans always want to know where I bought something?
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And the truth is that isn't really what we want to know.
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Perhaps sometimes we want to know where you got that dress or those shoes,
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but what we're really doing is trying to start a conversation.
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And we do that by complimenting something we like.
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And then following it up with a question in that process,
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we start to learn something about you. Of course,
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if I ask you where you bought those shoes,
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I might learn what store you like to shop at.
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And maybe it's a store I also like to shop at.
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It may seem small, strange, and insignificant,
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but the only way to develop a relationship is to find those
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initial connections, however small they might be.
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And this strategy helps us start those small talk conversations in a
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really polite and positive way.
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The second strategy you can use for small talk is to get the
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conversation flowing with engaging questions.
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And this is easier than it sounds.
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We're all familiar with questions like how long have you worked here?
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How long have you been an accountant? Do you like working here?
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How was your weekend? Those are all common questions. In fact,
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that last one may be the most common question asked on Monday
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mornings.
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But the problem with all of those is that they lead to very simple
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or one word answers. For example, how long have you worked here?
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Four years. How long have you been an accountant? Seven years.
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Do you like working here? Yes. How was your weekend? Fine.
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It's really hard to have a successful conversation when someone
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just gives us a one-word answer.
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A better approach is to use questions that encourage someone to
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talk and talk and talk and talk.
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The more someone else talks,
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the more we learn and it's easier to find
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more engaging in depth questions and find connections.
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Here's an example.
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Last week I shared a lesson on how to successfully introduce yourself to
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new people at work.
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Let's use an example introduction from that lesson and see how we
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can follow it up with a successful, engaging small talk question.
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The introduction may start with, Hey, Rebecca. Nice to meet you. I'm Sarah.
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I'm the new part-time accountant here. How long have you been at the company?
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Now with that first question,
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it's very possible for Rebecca to give a short one word answer and she probably
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will.
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She might say I've been here seven years or simply seven
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years. After that short question,
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a better small talk question that encourages conversation might be,
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what do you like about working here?
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It's really difficult to give a one word, answer to that question.
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Not only does that question, encourage conversation,
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but you'll also learn something interesting and get more details about
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Rebecca and her experience working at this company. Similarly,
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if you're talking to a new coworker who has recently moved to
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this particular city,
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you could ask how's the new neighborhood and the response could
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be it's good. It's fine. A better question might be,
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what do you like about your new neighborhood? With that question,
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anything is possible.
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Not only are you encouraging the conversation,
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but you may find some wonderful connections or maybe even learn something
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new about the city where you live. Another example. Of course,
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on Monday mornings, you could ask your coworker, how was your weekend?
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And the answer is usually it was good. It was fine.
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Or you could start a Monday morning conversation with,
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so what kinds of things do you do on the weekends for fun when you're not at
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work? Once again,
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the answers to that are endless and you will certainly learn something
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new and interesting about your coworker.
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When you ask engaging questions,
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not only will you get longer answers,
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but the conversation will be more fun and it will be easier to keep it
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going with follow-up questions. And finally,
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the third way to start successful small talk at work is to ask for advice
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or get someone's opinion.
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Now you may be thinking Annemarie is that really small talk?
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Isn't giving my opinion more personal.
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And my answer to that is yes and no.
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If I ask for advice on buying a house or marriage,
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or if I ask your opinion on a political candidate,
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those are definitely more personal topics and would not be appropriate for small
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talk, but asking for your favorite pizza place on a Friday night,
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or where's the best place to get coffee near the office or asking if you
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recommend Barcelona for a great vacation spot,
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because I know that you went to Barcelona last summer.
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These are all appropriate topics for small talk.
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And they're also asking for someone's advice or their opinion.
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Everyone loves to give their advice, their recommendations and their opinions.
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So these are extremely successful ways to get a conversation going.
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I'll give you a couple of examples.
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Here's how you might include a question on someone's advice or opinion when
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you're meeting a new coworker. Hey Rebecca, it's nice to meet you. I'm Sarah,
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the new part-time accountant here.
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I'll admit that I'm a little nervous on my first day,
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but I'm really excited to get to know everyone.
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And I'd love to find out where the best places to get coffee around here.
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What's your favorite near the office?
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Not only does that example include an introduction following the structure I
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shared in my lesson last week,
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but it also ends with a question seeking advice or someone's
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opinion about a great coffee shop near the office. Here's another example.
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If you're chatting with a coworker, you already know well, Hey Sue.
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You know how my husband and I get pizza every Friday for kind of tired of the
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same old place. What are your thoughts on the best pizza in town?
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Or here's another, Hey Sue. Didn't you go to Barcelona last summer?
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I'm thinking about it for our next vacation.
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I'd love to get your thoughts on it. Notice in those examples,
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I didn't ask where do you like to get pizza or do you recommend
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Barcelona asking those questions could lead to a very simple
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one word answer or even a simple yes or no.
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Instead I'm asking for details,
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advice and opinions by starting with what are your thoughts on,
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or what are your thoughts about that is an excellent,
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simple way to ask questions on someone's opinion and to get more
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in-depth answers. And with that,
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you have three simple ways to ask small talk questions that make
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conversations easy, successful, and fun in English.
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As a quick recap,
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strategy number one is start with a compliment and ask a connected question,
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strategy two get the conversation flowing with engaging
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questions and strategy three, ask for someone's advice or opinions.
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Now it's time for you to practice.
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I would love for you to share some of your favorite small talk questions.
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And then I have a second challenge for you.
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After you share your small talk questions below the video,
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look at the questions other people ask and practice answering them.
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Not only will you learn a variety of small talk questions to help make your
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conversations successful,
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but you'll also get practice in how to answer them as well. With that,
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if you found this week's lesson useful, I would love to know,
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and you can tell me in three simple ways, number one,
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give this lesson a thumbs up here on YouTube and subscribe to this channel so
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you never miss one of my Confident English lessons. Number two,
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if you know someone else who struggles with small talk in English,
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share this lesson with them,
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and you can do that easily by sending it via email or sharing it on Facebook,
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and finally be sure to practice and share your examples with me.
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Have a wonderful week. Thank you so much for joining me.
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And I look forward to seeing you next time for your Confident English lesson.
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