Better Ways to Say Yes, No, Maybe, and I Can't in English

20,354 views ・ 2017-09-20

Speak Confident English


Please double-click on the English subtitles below to play the video.

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Hi, I'm Anne Marie with Speak Confident English and welcome to you're Confident
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English Wednesday lesson. I want to start with a question for you: imagine that one
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of your English-speaking colleagues at work invites you to a party this weekend
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and maybe you really don't want to go or maybe you're not sure if you can go but
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you don't want to be offensive, you don't want to be rude; you just maybe need to
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have some time to think, maybe you need to check your schedule, or you just need
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to say no. How can you do that in English politely?
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In today's lesson, we're focused on polite ways to say yes, no, maybe, or I
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can't in English and these are perfect for situations at work or even
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situations with people who you know your neighbors or friends. Now you might be
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thinking: is there really more than one way to say yes or no in English? Yes!
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There is more than one way and we have some words or expressions that are great
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for casual, easy, everyday conversations with people that you really know well and
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then we have others that are perfect for more professional situations. So let's
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take a look at a few examples in each of those categories. Let's start with the
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word yes and a couple of casual examples. So maybe your colleague that you see
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every day, you have lunch with every day, asks you for some documents. She sends
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you an email and says could you send me the documents before lunch? And you could
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say: yeah, sure, no problem. Yeah, sure, no problem. Or, yeah I'd be happy to.
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Yeah, I'd be happy to. In those examples, I used yeah which is just an informal, more
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casual way to say yes. Now if it is a new client asking you for some documents, you
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might not want to be so casual. So instead you could say, yes of course I'll
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get those to you this afternoon. Or certainly, I'll send those to you before
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lunch. Now unfortunately there are times when we have to say no. No, we can't come
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to the party this weekend. No, I can't change the date of the meeting. But the
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reality is, just saying no isn't always polite. So let's look at a few other ways
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that you can do that. Simply adding those words - thank you - can help a lot. For
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example, no but thank you. I really appreciate the offer. No but thank you so
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much for inviting me. Unfortunately we already have something planned this
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weekend. I wish I could but I just don't have time right now.
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I wish I could but we have other plans this weekend. Not right now but maybe
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another time. Maybe we could do that this weekend. And
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finally, if you want to be really casual, you can use nope which is a very
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informal way of saying no. For example, do you want another piece of cake? Nope! I've
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had enough. Now in professional situations let's look at some more
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formal ways of saying no that are also very polite. I'm sorry but we won't be
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able to change the date of the meeting. I'm sorry but we won't be able to and
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whatever the request is. I'm afraid that's not possible. I'm afraid that we
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can't change the date. Now, what if you have an invitation, an offer, a request
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and you're just not sure. Maybe you want to think about it, maybe you really don't
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know your schedule and you need to verify if you're free or not free to do
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something. Here are a few very simple words that you can use to say maybe, to
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say that you're not sure, you're not ready to commit. For example, perhaps I
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can make it. Let me check my calendar. Or perhaps it'll work. Let me think about it
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a little bit. I'm not sure if I can come on Saturday. I'll double check my
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calendar. And finally, let's talk about how to say I can't. For example, imagine
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that your boss asks you to do something at work, maybe to meet a deadline or to
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get a project finished earlier and the truth is you can't. But
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when we say that, when we use those words - I can't - especially in professional
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situations, it sounds a little bit like a failure. And I can't sounds very negative.
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But we can change the words just a little bit. And this little change
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removes some of the negativity and it makes it sound like you're doing what
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you can to accomplish the goal, to finish the project, meet the deadline, it's still
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in progress. And those little words are: I'm unable to or I'm not able to. For
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example, I'm unable to complete this this afternoon but I'll have it for you first
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thing tomorrow morning. Or I'm unable to complete this until I get more
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information from the accounting office. I'm unable to meet with you tomorrow but
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I would love to next week. Just that little change takes away some of that
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strong negativity, it softens the language so that it's more polite to use.
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And now you have several new ways to politely say yes, no, maybe, I can't in
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English and I have more examples for you in the online lesson. So after you've
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watched this video, review the other examples and then as always I have a
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challenge question for you at the end. Don't miss this opportunity to practice
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using the language, join the conversation and get feedback from me. Thank you so
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much for joining me and I'll see you next Wednesday for your Confident
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English Wednesday lesson.
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