Leadership Communication in English | 5 Best Practices

61,055 views ・ 2022-09-07

Speak Confident English


Please double-click on the English subtitles below to play the video.

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If you've been put in charge of a project or you're leading a team in English,
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I'm sure you're spending a lot of mental energy trying to figure out what does
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leadership communication in English sound like?
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And the truth is it depends on what leadership style you
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have in English. For example,
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one leader might be described as calm and quiet.
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An equally exceptional leader might be described as energetic and lively.
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Leadership looks differently for everyone.
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And there are multiple styles of communication in leadership that are perfectly
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acceptable. However, to truly resonate with the team,
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leaders do need to communicate with steadiness and trustworthiness
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in this Confident English lesson. Today,
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you're going to learn five best practices to inspire your team through
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professional, confident communication as a leader in English.
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Now you don't need to use all five of these best practices. Instead,
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choose the strategies that resonate with you and
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that align with your leadership style in English.
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Now, before we jump in,
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let me quickly introduce myself just in case this is the first time that you're
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here. I'm Annemarie with Speak Confident English.
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Everything I do is designed to help you get the confidence you want for your
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life and work in English.
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One way I do that is with my weekly Confident English lessons,
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where I share my top confidence and fluency building strategies,
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targeted vocabulary and communication skills training,
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just like in this lesson today. So while you're here,
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make sure you give it a thumbs up and be sure to subscribe to my Speak Confident
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English YouTube channel. So you never miss one of my lessons. And with that,
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let's start right away with best practice number one:
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leaders choose their words wisely. In other words,
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leaders choose their words with intention by avoiding
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specific words, leaders communicate with certainty,
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removing any little seat of doubt that may exist in a listener's
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mind. How do they do that?
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Leaders consciously avoid fillers, weakers,
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and the word, but. Let's look at each one of those individually.
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Fillers are those little sounds and words such as, um, uh, hmm,
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so, uh, you know, like..
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Those little sounds and words that sneak into our language
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when we're nervous or when we're unprepared.
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Those fillers can cast seeds of doubt and
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introduce uncertainty.
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They even put off nervous energy when we use them too much in
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our speech. To sound confident and inspire trust,
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aim to reduce using fillers while speaking.
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The best way to do this is practice speaking aloud.
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Record yourself, listen to it,
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and evaluate it to determine whether or not there are too
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many fillers in your speech. And if there are practice again,
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slow things down and aim to pause quietly between
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words at the end of sentences. And so on.
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Be aware of overusing those fillers and aim to
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use those silent pauses.
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Every time you feel the need to use one,
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one great way to practice doing this is with my How to Say What You Want
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training in English.
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This is a free training I offer at my Speak Confident English website.
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In this training,
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I share my step by step method that I use with all my students,
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for how to truly develop confidence, fluency, and clarity in your speech.
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So if this is an area of difficulty for you,
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be sure to check out that training and practice using that method.
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Now let's move on to weakers.
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Leaders also avoid words that downplay
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or add ambiguity into a statement such as it seems like,
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or a little bit.
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Removing those words allows a leader to communicate with
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clarity and certainty.
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Let's look at an example sentence that uses a weaker and we'll compare it
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to a sentence without. Instead of saying,
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it seems like the product didn't do so well this time we can remove
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some weakers and make this a more powerful statement with the product didn't do
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well this time. That second statement removes any ambiguity.
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Lastly, leaders avoid overusing the word, but.
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But is a conjunction in English that introduces contrast or contradiction
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as a result.
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This word can invalidate anything that was said before.
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Plus using the word but can unintentionally communicate that you don't
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truly appreciate your team member's thoughts. For example, in this statement,
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I appreciate your thoughts,
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but we need something that truly resonates with our customers.
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By using the word, but we introduce contrast, contradiction
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and potentially send the message that we don't really appreciate those thoughts.
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Thankfully, the fix is easy. You have two options,
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you can replace the conjunction, but with the conjunction and,
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or simply end your sentence and start with a new one to communicate trust
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and openness. For example, I appreciate your thoughts.
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I think we need a strategy that resonates strongly with our customers and
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that second example,
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there's no contradiction and there's no sense of invalidating what someone
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else has said. And now best practice number two:
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leaders are genuine.
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Have you ever received positive feedback or praise not really
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knowing what it was for?
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When leaders or anyone overuses superlatives, for example,
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that was amazing. Or that was fantastic.
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Without any specificity,
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it can sound disingenuous and others might start to wonder if you
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really mean that positive feedback.
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Rather than rely on those superlatives,
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a better way to communicate positive feedback is to provide
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specific information about what was done well. For example,
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rather than say, this report was amazing.
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You can tailor that feedback with specificity,
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by saying I'm impressed with the careful attention to detail and the depth
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of research provided in this report. Great work. Now,
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best practice number three: leaders are transparent. In other words,
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leaders are honest and forthcoming with details. Whenever possible.
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Of course,
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there are times when certain details of a project or a budget aren't appropriate
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to be shared in that moment,
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but even stating that to your team and letting them know that you will provide
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details when it's appropriate to do so,
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can inspire trust and provide strong communication.
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For example,
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if a team member asks about the status of a promotion rather than
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use ambiguity and say something like, ah, it could be possible.
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A great leader will instead acknowledge the request,
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provide clear expectations and potential timelines of
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when that promotion could be possible.
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By choosing transparent language leaders ensure that everyone on
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the team is on the same page. And there is a strong foundation of understanding.
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Now, best practice number four:
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leaders clearly communicate goals and the why of those
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goals. In other words,
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they provide clear reasons for their established goals,
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sharing the reasons why of a particular decision or an action that you've taken
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can help align your team members with your values and help them
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understand your vision as well. Moreover,
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this inclusivity can strengthen your team members trust in
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you as a leader to help you think about how you might provide the
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why, the reason behind your decisions or actions that you take.
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Here are three sentence starters you could use. Number one,
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before we decide who needs to do what to get this project accomplished,
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let's talk about why this project is so important to our company.
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Number two,
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I know there are many opinions here on how we should move this project forward.
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Before we get into the how of moving forward,
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let's make sure that we're clear on the ultimate intended outcome and
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why it's important. And number three, as you know,
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our company recently decided ____, and here's why _____.
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And lastly,
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best practice number five for how to communicate as a leader in English:
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leaders speak with authority. When we speak,
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we can use our voice in a way that conveys power
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authority,
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even warmth and doing so inspires
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trust among your team.
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Team members rarely follow a leader who speaks with an air of
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uncertainty and lack of confidence.
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One way to use your voice with power authority and warmth is to remove
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any shakiness from your voice.
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This is a word we tend to use when we are able to hear someone's anxiety
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in their voice. Their voice may sound weak, quiet, and uncertain.
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A good leader will also communicate with the appropriate volume in their voice.
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That doesn't mean that you have to be loud and yell,
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but instead you're always aware of how well others can hear
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you. If you're nervous about an upcoming meeting,
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make sure that you practice in advance. And when I say practice,
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I don't mean think about it in advance or write down some notes. I mean,
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practice saying it out loud. This is going to help you in two ways. Number one,
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speaking out aloud will help you clarify your ideas.
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So you're able to communicate them clearly. And number two,
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it will help you have confidence in what you're going to say,
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which contributes to a stronger, more powerful voice.
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Now with this last best practice,
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I've talked a lot about power authority and warmth.
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I also love to associate those qualities with the word charisma
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in English.
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And I have a whole lesson on how to communicate with charisma.
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I'll share a link to that lesson in the notes below now to finish.
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I want to repeat that your leadership style may differ from someone
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else's and I recommend that you select the best practices in
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this lesson that resonate with you,
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that work with your leadership style.
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I also would love to hear from you.
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I'm curious how you would define great leadership communication.
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What qualities come to your mind if you're not sure.
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Think about someone who inspires you.
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Have you listened to a presentation or someone that you work with and think I
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love the way they communicate.
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What is it that you love about that communication style?
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When you start to identify what you admire in others,
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you can start to incorporate that into your own communication style as well.
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So take a moment and share the top qualities that you've noticed
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in others with me. How would you define that?
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Great leadership communication style.
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Thank you so much for joining me. If you found this lesson helpful,
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be sure to give it a thumbs up and I'll see you next time for your Confident
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English lesson.
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