English for Online Meetings - Clear Communication

12,542 views ใƒป 2021-08-13

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์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
Are you ready for this afternoonโ€™s zoom meeting?
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์˜ค๋Š˜ ์˜คํ›„ ์คŒ ๋ฏธํŒ… ์ค€๋น„ ๋˜์…จ๋‚˜์š” ?
00:03
Yeah.
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์‘.
00:04
Iโ€™ve prepared the agenda and scheduled it.
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์˜์ œ๋ฅผ ์ค€๋น„ํ•˜๊ณ  ์ผ์ •์„ ์žก์•˜์Šต๋‹ˆ๋‹ค.
00:07
And I prepared the slide decks.
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๊ทธ๋ฆฌ๊ณ  ์Šฌ๋ผ์ด๋“œ ๋ฐํฌ๋ฅผ ์ค€๋น„ํ–ˆ์Šต๋‹ˆ๋‹ค.
00:08
We rehearsed with them together.
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์šฐ๋ฆฌ๋Š” ๊ทธ๋“ค๊ณผ ํ•จ๊ป˜ ๋ฆฌํ—ˆ์„ค์„ ํ–ˆ์Šต๋‹ˆ๋‹ค.
00:10
And we created some polls.
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๊ทธ๋ฆฌ๊ณ  ์šฐ๋ฆฌ๋Š” ๋ช‡ ๊ฐ€์ง€ ์„ค๋ฌธ ์กฐ์‚ฌ๋ฅผ ๋งŒ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค.
00:13
Excellent.
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ํ›Œ๋ฅญํ•œ.
00:14
How many people are coming?
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์–ผ๋งˆ๋‚˜ ๋งŽ์€ ์‚ฌ๋žŒ๋“ค์ด ์˜ค๊ณ  ์žˆ์Šต๋‹ˆ๊นŒ?
00:16
Err.
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์˜ค๋ฅ˜
00:17
I donโ€™t know.
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๋ชจ๋ฅด๊ฒ ์Šต๋‹ˆ๋‹ค.
00:19
Well, how many replied to the invitation?
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์ดˆ๋Œ€์— ์‘๋‹ตํ•œ ์‚ฌ๋žŒ์€ ๋ช‡ ๋ช…์ž…๋‹ˆ๊นŒ?
00:22
I havenโ€™t sent any invitations.
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์ดˆ๋Œ€์žฅ์„ ๋ณด๋‚ด์ง€ ์•Š์•˜์Šต๋‹ˆ๋‹ค.
00:25
Neither have I. Welcome back to another video on online meetings.
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์ €๋„ ๋งˆ์ฐฌ๊ฐ€์ง€์ž…๋‹ˆ๋‹ค. ์˜จ๋ผ์ธ ํšŒ์˜์— ๋Œ€ํ•œ ๋‹ค๋ฅธ ๋น„๋””์˜ค์— ๋‹ค์‹œ ์˜ค์‹  ๊ฒƒ์„ ํ™˜์˜ํ•ฉ๋‹ˆ๋‹ค.
00:35
In our last video we looked at some technical issues you could run into.
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์ง€๋‚œ ๋น„๋””์˜ค์—์„œ๋Š” ๋ฐœ์ƒํ•  ์ˆ˜ ์žˆ๋Š” ๋ช‡ ๊ฐ€์ง€ ๊ธฐ์ˆ ์ ์ธ ๋ฌธ์ œ์— ๋Œ€ํ•ด ์‚ดํŽด๋ณด์•˜์Šต๋‹ˆ๋‹ค . ์•„์ง ์•ˆ ๋ณด์‹  ๋ถ„๋“ค๋„ ๋ณด์‹ค ์ˆ˜
00:39
Iโ€™ll put the link here and below so you can check it out if you havenโ€™t seen it
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์žˆ๋„๋ก ์—ฌ๊ธฐ์™€ ์•„๋ž˜์— ๋งํฌ๋ฅผ ๊ฑธ์–ด๋‘˜๊ฒŒ์š”
00:44
yet.
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. ๊ธฐ์ˆ ์ ์ธ ๋ฌธ์ œ๋ฅผ
00:45
It has lots of useful phrases for handling technical problems.
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์ฒ˜๋ฆฌํ•˜๋Š” ๋ฐ ์œ ์šฉํ•œ ๋ฌธ๊ตฌ๊ฐ€ ๋งŽ์ด ์žˆ์Šต๋‹ˆ๋‹ค .
00:48
And in this video, weโ€™re looking at phrases youโ€™ll need to make those online meetings
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๊ทธ๋ฆฌ๊ณ  ์ด ๋น„๋””์˜ค์—์„œ๋Š” ์ด๋Ÿฌํ•œ ์˜จ๋ผ์ธ ํšŒ์˜๋ฅผ
00:54
more effective.
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๋ณด๋‹ค ํšจ๊ณผ์ ์œผ๋กœ ๋งŒ๋“œ๋Š” ๋ฐ ํ•„์š”ํ•œ ๋ฌธ๊ตฌ๋ฅผ ์‚ดํŽด๋ด…๋‹ˆ๋‹ค. ๊ฑฐ๊ธฐ
00:56
The chairperson plays an important role in that.
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์—์„œ ์œ„์›์žฅ์ด ์ค‘์š”ํ•œ ์—ญํ• ์„ ํ•œ๋‹ค .
00:58
Yeah, theyโ€™re in charge.
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๋„ค, ๊ทธ๋“ค์ด ์ฑ…์ž„์ž์ž…๋‹ˆ๋‹ค.
01:01
OK, everyoneโ€™s here.
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๋ชจ๋‘ ์—ฌ๊ธฐ ์žˆ์Šต๋‹ˆ๋‹ค.
01:03
Letโ€™s start.
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์‹œ์ž‘ํ•˜์ž.
01:05
And the first thing the chairperson will do is remind everyone what the meetingโ€™s about.
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์˜์žฅ์ด ๊ฐ€์žฅ ๋จผ์ € ํ•  ์ผ์€ ๋ชจ๋‘์—๊ฒŒ ํšŒ์˜ ๋‚ด์šฉ์„ ์ƒ๊ธฐ์‹œํ‚ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
01:12
They get everyone focused and โ€˜on the same pageโ€™.
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๊ทธ๋“ค์€ ๋ชจ๋‘๊ฐ€ ์ง‘์ค‘ํ•˜๊ณ  '๊ฐ™์€ ํŽ˜์ด์ง€'์— ์žˆ๊ฒŒ ํ•ฉ๋‹ˆ๋‹ค.
01:15
If people are on the same page, it means they agree about what theyโ€™re trying to achieve.
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์‚ฌ๋žŒ๋“ค์ด ๊ฐ™์€ ํŽ˜์ด์ง€์— ์žˆ๋‹ค๋Š” ๊ฒƒ์€ ๊ทธ๋“ค์ด ๋‹ฌ์„ฑํ•˜๋ ค๋Š” ๊ฒƒ์— ๋Œ€ํ•ด ๋™์˜ํ•œ๋‹ค๋Š” ๊ฒƒ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค.
01:21
So the chairperson could say โ€˜Iโ€™ve called this meeting to plan the product launchโ€™.
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๊ทธ๋ž˜์„œ ์˜์žฅ์€ ' ์ œํ’ˆ ์ถœ์‹œ๋ฅผ ๊ณ„ํšํ•˜๊ธฐ ์œ„ํ•ด ์ด ํšŒ์˜๋ฅผ ์†Œ์ง‘ํ–ˆ์Šต๋‹ˆ๋‹ค'๋ผ๊ณ  ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
01:26
Yeah or, โ€˜Our goal is to agree on the scheduleโ€™.
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์˜ˆ, ๋˜๋Š” '์šฐ๋ฆฌ์˜ ๋ชฉํ‘œ๋Š” ์ผ์ •์— ๋™์˜ํ•˜๋Š” ๊ฒƒ'์ž…๋‹ˆ๋‹ค.
01:30
Theyโ€™re rather like the conductor of an orchestra.
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๊ทธ๋“ค์€ ์˜คํžˆ๋ ค ์˜ค์ผ€์ŠคํŠธ๋ผ์˜ ์ง€ํœ˜์ž์™€ ๊ฐ™์Šต๋‹ˆ๋‹ค .
01:33
They keep everyone working together.
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๊ทธ๋“ค์€ ๋ชจ๋‘๊ฐ€ ํ•จ๊ป˜ ์ผํ•˜๊ฒŒ ํ•ฉ๋‹ˆ๋‹ค.
01:36
And they call on different people to speak.
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๋“ค์€ ๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์—๊ฒŒ ๋งํ•˜๋„๋ก ์š”์ฒญํ•ฉ๋‹ˆ๋‹ค.
01:38
So Vicki, what do you think of that idea?
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Vicki, ๊ทธ ์•„์ด๋””์–ด์— ๋Œ€ํ•ด ์–ด๋–ป๊ฒŒ ์ƒ๊ฐํ•˜์„ธ์š”?
01:43
And you know their other important job?
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๊ทธ๋ฆฌ๊ณ  ๋‹น์‹ ์€ ๊ทธ๋“ค์˜ ๋‹ค๋ฅธ ์ค‘์š”ํ•œ ์ผ์„ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๊นŒ?
01:46
Whatโ€™s that?
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๊ทธ๊ฒŒ ๋ญ์•ผ?
01:47
Time keeping.
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์‹œ๊ฐ„ ์—„์ˆ˜. ๊ทธ๊ฑด
01:49
By the way, has anyone seen that new sci-fi movie?
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๊ทธ๋ ‡๊ณ , ๊ทธ ์ƒˆ๋กœ์šด ๊ณต์ƒ ๊ณผํ•™ ์˜ํ™”๋ฅผ ๋ณธ ์‚ฌ๋žŒ์ด ์žˆ์Šต๋‹ˆ๊นŒ ?
01:52
Can I remind everyone that weโ€™re aiming to get through this in half an hour?
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์šฐ๋ฆฌ๊ฐ€ 30๋ถ„ ์•ˆ์— ์ด ๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๋Š” ๊ฒƒ์„ ๋ชฉํ‘œ๋กœ ํ•˜๊ณ  ์žˆ๋‹ค๋Š” ๊ฒƒ์„ ๋ชจ๋‘์—๊ฒŒ ์ƒ๊ธฐ์‹œ์ผœ๋„ ๋ ๊นŒ์š”?
01:56
OK, letโ€™s move on to item four on the agenda which is social media.
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์ข‹์•„์š”, ์˜์ œ์˜ ๋„ค ๋ฒˆ์งธ ํ•ญ๋ชฉ์ธ ์†Œ์…œ ๋ฏธ๋””์–ด๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค.
02:03
She kept the meeting on track โ€“ moving in the right direction.
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๊ทธ๋…€๋Š” ์˜ฌ๋ฐ”๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ์›€์ง์ด๋ฉด์„œ ํšŒ์˜๋ฅผ ์ˆœ์กฐ๋กญ๊ฒŒ ์ง„ํ–‰ํ–ˆ์Šต๋‹ˆ๋‹ค .
02:07
Which is important because some people go off topic or just talk too long and then someone
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์–ด๋–ค ์‚ฌ๋žŒ๋“ค์€ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๊ฑฐ๋‚˜ ๋„ˆ๋ฌด ๊ธธ๊ฒŒ ๋งํ•˜๋ฉด ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์ž…์„
02:13
has to shut them up.
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๋‹ค๋ฌผ์–ด์•ผ ํ•˜๊ธฐ ๋•Œ๋ฌธ์— ์ด๊ฒƒ์€ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
02:15
We have lots of informal ways to tell people to be quiet.
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์‚ฌ๋žŒ๋“ค์—๊ฒŒ ์กฐ์šฉํžˆ ํ•˜๋ผ๊ณ  ๋งํ•  ์ˆ˜ ์žˆ๋Š” ๋น„๊ณต์‹์ ์ธ ๋ฐฉ๋ฒ•์ด ๋งŽ์ด ์žˆ์Šต๋‹ˆ๋‹ค .
02:20
Stop talking.
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๊ทธ๋งŒ ๋งํ•ด.
02:21
Shhh.
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์‰ฟ.
02:22
Youโ€™re wasting time.
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๋‹น์‹ ์€ ์‹œ๊ฐ„์„ ๋‚ญ๋น„ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
02:24
Put a sock in it.
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๊ทธ๊ฒƒ์— ์–‘๋ง์„ ๋„ฃ์œผ์‹ญ์‹œ์˜ค.
02:26
Zip it.
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์••์ถ•ํ•˜์‹ญ์‹œ์˜ค.
02:28
But those phrases arenโ€™t very polite.
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ํ•˜์ง€๋งŒ ๊ทธ ๋ง์€ ๊ทธ๋‹ค์ง€ ๊ณต์†ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
02:30
Youโ€™ll want to be more diplomatic!
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๋‹น์‹ ์€ ๋” ์™ธ๊ต์ ์ด๊ธฐ๋ฅผ ์›ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค!
02:34
So thatโ€™s the campaign weโ€™re planning for Facebook in Spain.
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์ด๊ฒƒ์ด ์šฐ๋ฆฌ๊ฐ€ ์ŠคํŽ˜์ธ์—์„œ Facebook์„ ์œ„ํ•ด ๊ณ„ํšํ•˜๊ณ  ์žˆ๋Š” ์บ ํŽ˜์ธ์ž…๋‹ˆ๋‹ค.
02:38
Thanks Tom.
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๊ณ ๋งˆ์›Œ ํ†ฐ.
02:40
Personally speaking I donโ€™t use Facebook much these days but Iโ€™m thinking of opening
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๊ฐœ์ธ์ ์œผ๋กœ ์š”์ฆ˜์€ ํŽ˜์ด์Šค๋ถ์„ ์ž˜ ์•ˆ์“ฐ๋Š”๋ฐ
02:44
an Instagram account.
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์ธ์Šคํƒ€๊ทธ๋žจ ๊ณ„์ •์„ ๊ฐœ์„คํ• ๊นŒ ์ƒ๊ฐ์ค‘์ž…๋‹ˆ๋‹ค.
02:45
Does anyone else like Instagram?
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Instagram์„ ์ข‹์•„ํ•˜๋Š” ์‚ฌ๋žŒ์ด ์žˆ์Šต๋‹ˆ๊นŒ?
02:48
Jay, perhaps we can come back to that later if we have time.
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์ œ์ด, ๋‚˜์ค‘์— ์‹œ๊ฐ„์ด ์žˆ์œผ๋ฉด ๋‹ค์‹œ ์–˜๊ธฐํ•  ์ˆ˜ ์žˆ์„ ๊ฒƒ ๊ฐ™์•„์š” .
02:52
Letโ€™s focus on the Spanish campaign here.
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์—ฌ๊ธฐ์„œ๋Š” ์ŠคํŽ˜์ธ ์บ ํŽ˜์ธ์— ์ดˆ์ ์„ ๋งž์ถ”๊ฒ ์Šต๋‹ˆ๋‹ค.
02:54
(laughing) That was more diplomatic!
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(์›ƒ์Œ) ๊ทธ๊ฒŒ ๋” ์™ธ๊ต์ ์ด์—ˆ์–ด์š”!
02:56
Yeah.
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์‘.
02:57
Now, weโ€™ve been looking at what the chairperson needs to say, but really itโ€™s everyoneโ€™s
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์ด์ œ ์šฐ๋ฆฌ๋Š” ์˜์žฅ์ด ๋ฌด์—‡์„ ๋งํ•ด์•ผ ํ•˜๋Š”์ง€ ์‚ดํŽด๋ณด์•˜์ง€๋งŒ
03:03
responsibility to keep the meeting on track.
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ํšŒ์˜๋ฅผ ์ˆœ์กฐ๋กญ๊ฒŒ ์ง„ํ–‰ํ•˜๋Š” ๊ฒƒ์€ ๋ชจ๋‘์˜ ์ฑ…์ž„์ž…๋‹ˆ๋‹ค.
03:06
And in international meetings you often have people with different languages which can
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๊ทธ๋ฆฌ๊ณ  ๊ตญ์ œ ํšŒ์˜์—๋Š” ์ข…์ข… ๋‹ค๋ฅธ ์–ธ์–ด๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ์‚ฌ๋žŒ๋“ค์ด ์žˆ์–ด
03:12
make that harder.
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์ด๋ฅผ ์–ด๋ ต๊ฒŒ ๋งŒ๋“ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
03:13
There needs to be a lot more checking to make sure everyone is on the same page.
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๋ชจ๋“  ์‚ฌ๋žŒ์ด ๊ฐ™์€ ํŽ˜์ด์ง€์— ์žˆ๋Š”์ง€ ํ™•์ธํ•˜๋ ค๋ฉด ํ›จ์”ฌ ๋” ๋งŽ์€ ํ™•์ธ์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค.
03:19
Does anyone have any questions?
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์งˆ๋ฌธ์ด ์žˆ์œผ์‹ ๊ฐ€์š”?
03:22
Did everyone understand that?
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๋‹ค๋“ค ์ดํ•ดํ•˜์…จ๋‚˜์š”?
03:25
Raise your hand if you have a question.
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์งˆ๋ฌธ์ด ์žˆ์œผ์‹œ๋ฉด ์†์„ ๋“ค์–ด ์ฃผ์‹ญ์‹œ์˜ค.
03:28
Was that clear, everyone?
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๋ช…ํ™•ํ–ˆ์Šต๋‹ˆ๊นŒ, ์—ฌ๋Ÿฌ๋ถ„?
03:31
If you have any questions, you can write them in the chat.
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์งˆ๋ฌธ์ด ์žˆ์œผ์‹œ๋ฉด ์ฑ„ํŒ…์— ์ž‘์„ฑํ•˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
03:34
OK, hereโ€™s an issue.
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์ž, ์—ฌ๊ธฐ์— ๋ฌธ์ œ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
03:36
If you donโ€™t understand something, should you interrupt the meeting and say so?
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์ดํ•ดํ•˜์ง€ ๋ชปํ•˜๋Š” ๊ฒƒ์ด ์žˆ์œผ๋ฉด ํšŒ์˜๋ฅผ ์ค‘๋‹จํ•˜๊ณ  ๊ทธ๋ ‡๊ฒŒ ๋งํ•ด์•ผ ํ•ฉ๋‹ˆ๊นŒ?
03:42
Yes, of course.
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๋ฌผ๋ก ์ด์ฃ .
03:43
But it could slow the meeting down and youโ€™ll waste time and maybe look like an idiot too.
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ํ•˜์ง€๋งŒ ํšŒ์˜ ์†๋„๊ฐ€ ๋Š๋ ค์ง€๊ณ  ์‹œ๊ฐ„์„ ๋‚ญ๋น„ํ•˜๊ณ  ๋ฐ”๋ณด์ฒ˜๋Ÿผ ๋ณด์ผ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
03:50
OK, it depends how important it is.
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์ข‹์•„, ๊ทธ๊ฒƒ์€ ๊ทธ๊ฒƒ์ด ์–ผ๋งˆ๋‚˜ ์ค‘์š”ํ•œ์ง€์— ๋‹ฌ๋ ค ์žˆ์Šต๋‹ˆ๋‹ค.
03:54
When Iโ€™m speaking French if I donโ€™t understand, sometimes I say yeah, yeah, and I wait and
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๋‚ด๊ฐ€ ํ”„๋ž‘์Šค์–ด๋กœ ๋งํ•  ๋•Œ ๋‚ด๊ฐ€ ์ดํ•ดํ•˜์ง€ ๋ชปํ•˜๋Š” ๊ฒฝ์šฐ ๊ฐ€๋” ๋‚˜๋Š” ์˜ˆ, ์˜ˆ๋ผ๊ณ  ๋งํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ 
04:01
hope that someone will say something later and then Iโ€™ll understand.
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๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ๋‚˜์ค‘์— ๋ฌด์Šจ ๋ง์„ ํ•ด์ฃผ๊ธฐ๋ฅผ ๊ธฐ๋‹ค๋ ธ๋‹ค๊ฐ€ ์ดํ•ดํ•˜๊ฒŒ ๋˜๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค.
04:06
I think a lot of people do that, but it can be dangerous because you might miss something
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๋งŽ์€ ๋ถ„๋“ค์ด ๊ทธ๋ ‡๊ฒŒ ํ•˜์‹œ๋Š” ๊ฒƒ ๊ฐ™์€๋ฐ, ์ค‘์š”ํ•œ ๊ฒƒ์„ ๋†“์น  ์ˆ˜ ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ์œ„ํ—˜ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
04:11
important.
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.
04:12
There are times when you really do need to check what someone means.
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๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์˜๋ฏธํ•˜๋Š” ๋ฐ”๋ฅผ ์‹ค์ œ๋กœ ํ™•์ธํ•ด์•ผ ํ•  ๋•Œ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
04:16
OK.
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์ข‹์•„์š”. ์ดํ•ด๊ฐ€ ๋˜์ง€ ์•Š์„ ๋•Œ
04:17
So letโ€™s look at some things we can say if we donโ€™t understand.
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๋งํ•  ์ˆ˜ ์žˆ๋Š” ๋ช‡ ๊ฐ€์ง€ ์‚ฌํ•ญ์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค .
04:23
Sometimes the problem is we just canโ€™t hear something.
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๋•Œ๋•Œ๋กœ ๋ฌธ์ œ๋Š” ์šฐ๋ฆฌ๊ฐ€ ๋ฌด์–ธ๊ฐ€๋ฅผ ๋“ค์„ ์ˆ˜ ์—†๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค .
04:26
I didnโ€™t hear what you said.
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๋‚˜๋Š” ๋‹น์‹ ์ด ๋งํ•œ ๊ฒƒ์„ ๋“ฃ์ง€ ๋ชปํ–ˆ์Šต๋‹ˆ๋‹ค.
04:28
I didnโ€™t catch that.
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๋‚˜๋Š” ๊ทธ๊ฒƒ์„ ์žก์ง€ ๋ชปํ–ˆ์Šต๋‹ˆ๋‹ค.
04:30
Can you say it again?
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๋‹ค์‹œ ๋ง์”€ํ•ด ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ?
04:32
Sorry?
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์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค?
04:33
What was that?
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๊ทธ๊ฒŒ ๋ญ์˜€์ง€?
04:35
And sometimes the problem is we donโ€™t understand what someone means.
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๊ทธ๋ฆฌ๊ณ  ๋•Œ๋•Œ๋กœ ๋ฌธ์ œ๋Š” ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์˜๋ฏธํ•˜๋Š” ๋ฐ”๋ฅผ ์ดํ•ดํ•˜์ง€ ๋ชปํ•œ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
04:39
Iโ€™m not following you.
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๋‚˜๋Š” ๋‹น์‹ ์„ ๋”ฐ๋ฅด์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
04:42
Sorry, Iโ€™m not with you.
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์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค. ์ €๋Š” ๋‹น์‹ ๊ณผ ํ•จ๊ป˜ ์žˆ์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
04:45
I donโ€™t understand what you mean.
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๋‚˜๋Š” ๋‹น์‹ ์ด ์˜๋ฏธํ•˜๋Š” ๋ฐ”๋ฅผ ์ดํ•ดํ•˜์ง€ ๋ชปํ•ฉ๋‹ˆ๋‹ค.
04:47
These sorts of phrases will make people repeat what they said more clearly.
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์ด๋Ÿฌํ•œ ์ข…๋ฅ˜์˜ ๋ฌธ๊ตฌ๋Š” ์‚ฌ๋žŒ๋“ค์ด ๋งํ•œ ๋‚ด์šฉ์„ ๋” ๋ช…ํ™•ํ•˜๊ฒŒ ๋ฐ˜๋ณตํ•˜๊ฒŒ ๋งŒ๋“ญ๋‹ˆ๋‹ค.
04:51
But theyโ€™re not always very helpful.
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ํ•˜์ง€๋งŒ ํ•ญ์ƒ ๋„์›€์ด ๋˜๋Š” ๊ฒƒ์€ ์•„๋‹™๋‹ˆ๋‹ค.
04:54
Why not?
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์™œ ์•ˆ ๋ผ?
04:55
Theyโ€™re not specific enough.
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์ถฉ๋ถ„ํžˆ ๊ตฌ์ฒด์ ์ด์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
04:57
They donโ€™t explain WHAT you donโ€™t understand.
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๊ทธ๋“ค์€ ๋‹น์‹ ์ด ์ดํ•ดํ•˜์ง€ ๋ชปํ•˜๋Š” ๊ฒƒ์„ ์„ค๋ช…ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
05:01
Then letโ€™s look at how you can do that.
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๊ทธ๋Ÿฐ ๋‹ค์Œ ์–ด๋–ป๊ฒŒ ํ•  ์ˆ˜ ์žˆ๋Š”์ง€ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
05:04
OK.
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์ข‹์•„์š”.
05:05
Iโ€™m Tom, and Iโ€™m based in Almeria in Spain and Iโ€™ll be your Spanish point person on
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์ €๋Š” Tom์ด๊ณ  ์ŠคํŽ˜์ธ Almeria์— ๊ฑฐ์ฃผํ•˜๊ณ  ์žˆ์œผ๋ฉฐ ์ด ํ”„๋กœ์ ํŠธ์—์„œ ๊ท€ํ•˜์˜ ์ŠคํŽ˜์ธ ๋‹ด๋‹น์ž๊ฐ€ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค
05:11
this project.
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.
05:13
So are you saying we can come to you when we have questions about the Spanish market?
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๊ทธ๋ ‡๋‹ค๋ฉด ์ŠคํŽ˜์ธ ์‹œ์žฅ์— ๋Œ€ํ•œ ์งˆ๋ฌธ์ด ์žˆ์„ ๋•Œ ์—ฐ๋ฝํ•  ์ˆ˜ ์žˆ๋‹ค๋Š” ๋ง์”€์ด์‹ ๊ฐ€์š”?
05:17
Yeah Hereโ€™s a useful phrase for checking understanding.
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์˜ˆ ์ดํ•ด๋ฅผ ํ™•์ธํ•˜๋Š” ๋ฐ ์œ ์šฉํ•œ ๋ฌธ๊ตฌ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
05:22
So we say โ€˜are you sayingโ€™ and then we paraphrase what we think they said, so we
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๊ทธ๋ž˜์„œ ์šฐ๋ฆฌ๋Š” '๋งํ•˜๊ณ  ์žˆ๋‹ˆ'๋ผ๊ณ  ๋งํ•œ ๋‹ค์Œ ๊ทธ๋“ค์ด ๋งํ–ˆ๋‹ค๊ณ  ์ƒ๊ฐํ•˜๋Š” ๊ฒƒ์„ ๋ฐ”๊ฟ”์„œ
05:28
say it again in different words.
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๋‹ค๋ฅธ ๋‹จ์–ด๋กœ ๋‹ค์‹œ ๋งํ•ฉ๋‹ˆ๋‹ค.
05:31
Paraphrasing is very helpful.
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ํŒจ๋Ÿฌํ”„๋ ˆ์ด์ง•์€ ๋งค์šฐ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.
05:32
Here are two more examples.
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์—ฌ๊ธฐ์— ๋‘ ๊ฐ€์ง€ ์˜ˆ๊ฐ€ ๋” ์žˆ์Šต๋‹ˆ๋‹ค.
05:34
OK, Iโ€™m going to show you a tool we use to measure customer satisfaction in Spain.
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์ข‹์Šต๋‹ˆ๋‹ค. ์ŠคํŽ˜์ธ์—์„œ ๊ณ ๊ฐ ๋งŒ์กฑ๋„๋ฅผ ์ธก์ •ํ•˜๋Š” ๋ฐ ์‚ฌ์šฉํ•˜๋Š” ๋„๊ตฌ๋ฅผ ๋ณด์—ฌ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
05:40
Oh thatโ€™s interesting.
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์˜ค ํฅ๋ฏธ๋กญ๋„ค์š”.
05:42
Are you suggesting we could use it in the UK too?
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์˜๊ตญ์—์„œ๋„ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ์ œ์•ˆํ•˜๋Š” ๊ฑด๊ฐ€์š” ?
05:46
And do you mean youโ€™re going to show it to us now or later?
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๊ทธ๋ฆฌ๊ณ  ์ง€๊ธˆ ์šฐ๋ฆฌ์—๊ฒŒ ๋ณด์—ฌ์ค„ ๊ฒƒ์ธ๊ฐ€, ์•„๋‹ˆ๋ฉด ๋‚˜์ค‘์— ๋ณด์—ฌ์ค„ ๊ฒƒ์ธ๊ฐ€?
05:51
These phrases are more useful for checking if youโ€™ve understood because you can get
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์ด ๋ฌธ๊ตฌ๋Š” ์ดํ•ดํ•˜์ง€ ๋ชปํ•˜๋Š” ๊ฒƒ์— ๋Œ€ํ•ด ๊ตฌ์ฒด์ ์œผ๋กœ ์•Œ ์ˆ˜ ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ์ดํ•ดํ–ˆ๋Š”์ง€ ํ™•์ธํ•˜๋Š” ๋ฐ ๋” ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.
05:55
specific about what you donโ€™t understand Thatโ€™s helpful in a meeting, especially
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ํšŒ์˜์—์„œ, ํŠนํžˆ
06:01
online where it can be harder to hear.
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๋“ฃ๊ธฐ ์–ด๋ ค์šธ ์ˆ˜ ์žˆ๋Š” ์˜จ๋ผ์ธ์—์„œ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.
06:04
But thereโ€™s something important you need to know about them too.
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๊ทธ๋Ÿฌ๋‚˜ ๊ทธ๋“ค์— ๋Œ€ํ•ด์„œ๋„ ์•Œ์•„์•ผ ํ•  ์ค‘์š”ํ•œ ๊ฒƒ์ด ์žˆ์Šต๋‹ˆ๋‹ค .
06:07
Whatโ€™s that?
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๊ทธ๊ฒŒ ๋ญ์•ผ?
06:09
Well, these phrases have another use for native speakers.
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์Œ, ์ด ๋ฌธ๊ตฌ๋“ค์€ ์›์–ด๋ฏผ์—๊ฒŒ ๋˜ ๋‹ค๋ฅธ ์šฉ๋„๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค .
06:13
Really?
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์ •๋ง?
06:14
Yeah.
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์‘.
06:15
Sometimes we use them to paraphrase, but sometimes we us them to object or disagree.
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๋•Œ๋•Œ๋กœ ์šฐ๋ฆฌ๋Š” ๊ทธ๊ฒƒ๋“ค์„ ์˜์—ญํ•˜๊ธฐ ์œ„ํ•ด ์‚ฌ์šฉํ•˜์ง€๋งŒ ๋•Œ๋กœ๋Š” ๋ฐ˜๋Œ€ํ•˜๊ฑฐ๋‚˜ ๋™์˜ํ•˜์ง€ ์•Š์„ ๋•Œ๋„ ์‚ฌ์šฉํ•ฉ๋‹ˆ๋‹ค.
06:22
Iโ€™m going to show you a tool we use to measure customer satisfaction in Spain.
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์ŠคํŽ˜์ธ์—์„œ ๊ณ ๊ฐ ๋งŒ์กฑ๋„๋ฅผ ์ธก์ •ํ•˜๋Š” ๋ฐ ์‚ฌ์šฉํ•˜๋Š” ๋„๊ตฌ๋ฅผ ๋ณด์—ฌ ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ง€๊ธˆ
06:28
Do you mean youโ€™re going to show it to us now or later?
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์šฐ๋ฆฌ์—๊ฒŒ ๋ณด์—ฌ์ค„ ๊ฒƒ์ธ๊ฐ€ ์•„๋‹ˆ๋ฉด ๋‚˜์ค‘์— ๋ณด์—ฌ์ค„ ๊ฒƒ์ธ๊ฐ€? ๊ณง
06:31
Because Iโ€™ve got another meeting starting soon.
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๋˜ ๋‹ค๋ฅธ ํšŒ์˜๊ฐ€ ์‹œ์ž‘๋˜๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค .
06:34
Canโ€™t it wait?
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๊ธฐ๋‹ค๋ฆด ์ˆ˜ ์—†์Šต๋‹ˆ๊นŒ?
06:36
So be careful.
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๊ทธ๋Ÿฌ๋‹ˆ ์กฐ์‹ฌํ•ด.
06:37
If you hear a native speaker saying these things, they might be objecting or disagreeing.
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์›์–ด๋ฏผ์ด ์ด๋Ÿฐ ๋ง์„ ํ•˜๋Š” ๊ฒƒ์„ ๋“ค์œผ๋ฉด ๋ฐ˜๋Œ€ํ•˜๊ฑฐ๋‚˜ ๋™์˜ํ•˜์ง€ ์•Š๋Š” ๊ฒƒ์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:43
But if youโ€™re in an international meeting it could be different.
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ํ•˜์ง€๋งŒ ๊ตญ์ œ ํšŒ์˜์— ์ฐธ์„ํ•˜๋Š” ๊ฒฝ์šฐ์—๋Š” ๋‹ค๋ฅผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:47
And theyโ€™re really useful phrases for checking youโ€™ve understood.
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๊ทธ๋ฆฌ๊ณ  ์ดํ•ดํ–ˆ๋Š”์ง€ ํ™•์ธํ•˜๋Š” ๋ฐ ์ •๋ง ์œ ์šฉํ•œ ๋ฌธ๊ตฌ์ž…๋‹ˆ๋‹ค .
06:51
OK, thereโ€™s something else thatโ€™s important that we need to look at.
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์ข‹์•„, ์šฐ๋ฆฌ๊ฐ€ ์‚ดํŽด๋ด์•ผ ํ•  ๋˜ ๋‹ค๋ฅธ ์ค‘์š”ํ•œ ๊ฒƒ์ด ์žˆ๋‹ค.
06:55
Whatโ€™s that?
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๊ทธ๊ฒŒ ๋ญ์•ผ?
06:56
The action points.
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์•ก์…˜ ํฌ์ธํŠธ.
06:57
Aha.
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์•„ํ•˜.
06:58
At the end of meeting someone needs to make sure that everyone knows who is going to do
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ํšŒ์˜๊ฐ€ ๋๋‚˜๋ฉด ๋ˆ„๊ตฐ๊ฐ€๋Š” ๋ˆ„๊ฐ€
07:04
what by when.
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์–ธ์ œ๊นŒ์ง€ ๋ฌด์—‡์„ ํ•  ๊ฒƒ์ธ์ง€ ๋ชจ๋‘๊ฐ€ ์•Œ๊ณ  ์žˆ๋Š”์ง€ ํ™•์ธํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
07:06
OK, so weโ€™ve agreed that Tom should go ahead and schedule the campaign.
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์ข‹์Šต๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์šฐ๋ฆฌ๋Š” Tom์ด ๊ณ„์†ํ•ด์„œ ์บ ํŽ˜์ธ ์ผ์ •์„ ์žก๋Š” ๋ฐ ๋™์˜ํ–ˆ์Šต๋‹ˆ๋‹ค.
07:10
Yeah.
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์‘.
07:11
Iโ€™ll do that right away.
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๋ฐ”๋กœ ํ• ๊ฒŒ์š”.
07:13
And Jay will draw up designs for the Facebook ads by Friday.
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๊ทธ๋ฆฌ๊ณ  Jay๋Š” ๊ธˆ์š”์ผ๊นŒ์ง€ Facebook ๊ด‘๊ณ ๋ฅผ ์œ„ํ•œ ๋””์ž์ธ์„ ์ž‘์„ฑํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค .
07:18
Jay?
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์–ด์น˜?
07:20
Can you confirm that?
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๋‹น์‹ ์€ ๊ทธ๊ฒƒ์„ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
07:21
Sorry, what?
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์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค. ๋ญ๋ผ๊ณ ์š”? ๊ธˆ์š”์ผ๊นŒ์ง€
07:23
Youโ€™re going to create drafts of the Facebook ads by Friday.
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Facebook ๊ด‘๊ณ ์˜ ์ดˆ์•ˆ์„ ๋งŒ๋“ค ์˜ˆ์ •์ž…๋‹ˆ๋‹ค .
07:27
Oh, oh yeah.
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์˜ค, ๊ทธ๋ž˜.
07:29
And thereโ€™s one more thing the chairperson has to do.
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๊ทธ๋ฆฌ๊ณ  ์˜์žฅ์ด ํ•ด์•ผ ํ•  ์ผ์ด ํ•˜๋‚˜ ๋” ์žˆ๋‹ค .
07:33
Can you guess?
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๋‹น์‹ ์€ ์ถ”์ธก ํ•  ์ˆ˜?
07:34
Itโ€™s close the meeting.
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ํšŒ์˜๊ฐ€ ๋๋‚ฌ์Šต๋‹ˆ๋‹ค.
07:37
So are we finished then?
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๊ทธ๋Ÿผ ์šฐ๋ฆฌ ๋๋‚ฌ์–ด?
07:38
No hang on.
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์ž ๊น๋งŒ์š”.
07:40
Does anyone have any final questions?
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๋งˆ์ง€๋ง‰ ์งˆ๋ฌธ์ด ์žˆ๋Š” ์‚ฌ๋žŒ์ด ์žˆ์Šต๋‹ˆ๊นŒ?
07:43
OK, then thank you all for coming, especially you Tom for staying up late to join us.
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์ข‹์•„์š”, ๊ทธ๋Ÿผ ์™€์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ํŠนํžˆ ๋ฐค๋Šฆ๊ฒŒ๊นŒ์ง€ ์šฐ๋ฆฌ์™€ ํ•จ๊ป˜ ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
07:50
It was a pleasure.
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๊ทธ๊ฒƒ์€ ๊ธฐ์จ์ด์—ˆ๋‹ค.
07:51
And Iโ€™ll see you all next week.
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๊ทธ๋ฆฌ๊ณ  ๋‹ค์Œ ์ฃผ์— ๋ชจ๋‘ ๋ต™๊ฒ ์Šต๋‹ˆ๋‹ค.
07:53
Iโ€™ll send round another meeting invitation.
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๋‹ค๋ฅธ ํšŒ์˜ ์ดˆ๋Œ€์žฅ์„ ๋ณด๋‚ด๊ฒ ์Šต๋‹ˆ๋‹ค.
07:55
Bye now.
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์ด์ œ ์•ˆ๋…•.
07:56
Bye everyone.
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๋ชจ๋‘ ์•ˆ๋…•.
07:59
Bye everyone.
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๋ชจ๋‘ ์•ˆ๋…•.
08:00
And itโ€™s time for us to finish now too.
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๊ทธ๋ฆฌ๊ณ  ์ด์ œ ์šฐ๋ฆฌ๋„ ๋งˆ๋ฌด๋ฆฌํ•ด์•ผ ํ•  ๋•Œ์ž…๋‹ˆ๋‹ค.
08:02
Weโ€™d like to say a big thank you to Tom and Kathy for helping us make these videos.
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์ด ๋น„๋””์˜ค๋ฅผ ๋งŒ๋“œ๋Š” ๋ฐ ๋„์›€์„ ์ค€ Tom๊ณผ Kathy์—๊ฒŒ ํฐ ๊ฐ์‚ฌ๋ฅผ ์ „ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
08:08
Yeah, weโ€™ll put details in the description below so you can follow them too on social
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์˜ˆ, ์†Œ์…œ ๋ฏธ๋””์–ด์—์„œ๋„ ํŒ”๋กœ์šฐํ•  ์ˆ˜ ์žˆ๋„๋ก ์•„๋ž˜ ์„ค๋ช…์— ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ์ž…๋ ฅํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค
08:14
media too.
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.
08:15
If youโ€™ve enjoyed this video please give it a like.
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์ด ์˜์ƒ์ด ๋งˆ์Œ์— ๋“œ์…จ๋‹ค๋ฉด ์ข‹์•„์š”๋ฅผ ๋ˆŒ๋Ÿฌ์ฃผ์„ธ์š” .
08:17
And why not share it with a friend.
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๊ฒƒ์„ ์นœ๊ตฌ์™€ ๊ณต์œ ํ•˜์ง€ ์•Š๊ฒ ์Šต๋‹ˆ๊นŒ?
08:20
They might like it too!
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๊ทธ๋“ค๋„ ๊ทธ๊ฒƒ์„ ์ข‹์•„ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค!
08:22
And donโ€™t forget to subscribe to our channel.
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๊ทธ๋ฆฌ๊ณ  ์šฐ๋ฆฌ ์ฑ„๋„์„ ๊ตฌ๋…ํ•˜๋Š” ๊ฒƒ์„ ์žŠ์ง€ ๋งˆ์„ธ์š”.
08:26
Bye-bye everyone.
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๋ชจ๋‘ ์•ˆ๋…•ํžˆ ๊ณ„์‹ญ์‹œ์˜ค.
08:32
Bye.
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์•ˆ๋…•.
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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