Simple English Videos 2020 review. What a crazy year!

Hello and welcome to the 2020 review video.  This is when we look back at the year and  

some of the videos we've made. And it's also when we'll ask you to think  

about what videos you'd like us to do next year. Yes! So how was 2020 for you, Jay? 

It was one of the worst years  ever. I can't wait for it to end! 

I think a lot of people feel like that. Obviously COVID-19 was the big story of the year  

and it impacted our lives, it impacted your lives,  in fact it impacted everybody around the world. 

Do you know. I forgot to  publish a video about that. 

Really? Yeah, so we're going to start  

with a video that you might not have seen before.  Or at least it has different words. Let's see it. 

Are you concerned about returning to  work when the corona virus dies down?  

Will you be able to maintain  enough social distance to be safe?  

Do you have the PPE you need to protect yourself?  It's time to take control and create a safe work  

environment. Nothing protects you from COVID-19  like a big steel pan. And when you're all done  

your big steel pan rinses clean. Call or  go online to get your big steel pan today. 

Did we make that video for something else? Yes. We made it a few years ago when we were doing  

a video about sickness and illnesses. I just made  you record a new audio track. Do you remember?  

With words like social distancing and PPE. Well, what I remember is that my head hurts a lot. 

But we actually made three videos about COVID.  

And the first one was about some of the  new words we were found we were using. 

Now hoarding is another interesting  verb. It has negative connotations. 

It's when you have a secret stack of  something that you don't want to share. 

With that video I felt I was going back to my  business English teaching roots because it was  

all about stocks, supplies and shortages. By the way, we've already run out of  

that stack of toilet paper, and the  stores are running out of them again. 

OK and then the next video we made about COVID was  about new words that were coming into the English  

language. And the Oxford English Dictionary had  started adding them, or adding new meanings for  

old words. For example, social distancing. Good morning colleagues. Welcome back to work  

after the shut down. Please remember to sit six  feet apart. And please remember to wear masks.  

And don't forget to wear gloves. Kathy, who plays our boss in a lot of our videos,  

couldn't come here because of social distancing.  But she was kind enough to record her voice  

to scare us into moving apart and  putting our masks and gloves on. 

And then I think the third video we did though  was my favourite. Let's see a clip from that. 

Oh yeah, things in Paris have  been really, really busy. 

Well thanks for making time for this meeting.  We're just waiting for Jay. Oh here he is!  

Hi Jay! Hi everyone. Sorry I'm late. 

Well, let's get started then. Shall  we all look at last month's figures? 

So do you know what that video was about? I remember. It was about the elephant in the zoom. 

That's right. Because this video was all  about wordplay. As we started using new words,  

we would often play around with  them. Well, everyone would.  

And we have the phrase 'an elephant in the room'.  And that's when there's a subject that's there,  

but you don't want to mention it. But of course,  we were all involved in elephants in the zoom.  

So an elephant in the zoom would be when you  were looking at someone's video but they were?  

erm? perhaps they'd grown a big bushy beard or  the house was a mess or something like that. 

Or in my case obviously it  was the state of my hair. 

Oh that's right. Well we did actually  try to tackle that, didn't we? 

We did! Here's your gown sir. 

Then it's time for the haircut. How  do you want me to cut your hair? 

Shorter. Yes but? OK,  

we need some words describing what you want  your barber to do. Well, shorter all over,  

but not so short that my bald spot is uncovered. Ooo, OK. If I? If I comb down? 

I see. And then cut it? 

You'll cut my ear off. It will all look? it will look funny. 

I see. So you have to blend it. 

I see. That's what they do on YouTube.  

Oh, I hope I haven't taken too much off.  Do you think that much was too much? 

I have no idea. 

I'm afraid my friend John the barber  down the street has lost a customer  

because she's very good. Well we had to buy some  

clippers and things for that, didn't we? It was funny because we shot that with two  

cameras, and forgot to start one of them. And it was difficult because we couldn't  

go back and shoot again because  I'd already cut his hair off. 

We did make it work eventually.  It was one of the most enjoyable  

videos we've produced all year I think. Oh we've got some more of those to come though. 

Now, another camera. Jay went out  this year and bought another camera. 

Right, we're looking at it right now. 

So, if you've noticed a change  in the way we shoot things,  

it's because of that second camera. Right. 

Another thing that happened this year  was that we both put on the COVID 10. 

Or in my case, the COVID 25 I think. That's when you add an extra ten pounds  

or twenty five pounds or whatever it is  because you're eating too much during COVID.  

So we've recently had to tackle it. We went on diets, both of us.  

And I'm very pleased to announce that I've lost  a great deal of weight and Vicki has lost some.  

She didn't need to lose as much as I did. I can have two ounces of these. Ah.  

Too many. Perfect. There you go. Jay! 

What? I can have five ounces of this. 

Is that five ounces? Well, sort of. 

That video was very true to life.  We really had been cheating a bit. 

We tend to lie to ourselves just a little bit  about how much we're supposed to have, because  

our calorie intake is very strict on this diet. Can you remember what that video was about? 

I think it was about lying  to ourselves, wasn't it? 

It was, and also all kinds of other  phrases for lying, including white lies. 

So how did the meeting go yesterday? OK. 

Did you get to show everyone  my PowerPoint presentation? 

Yes. They said they said it was boring. 

Oh. Now I feel terrible. Why couldn't  you have told me a white lie? 

What? Well, like they didn't have  

time to see it or something. OK. 

How about the lunch I ordered? Did they like that? They didn't have time to see it. 

One of the things we always try to do in  our videos is show you words in action.  

Because I thinkink it's much easier  to learn and remember them that way. 

Vicki likes to show you words in  action when she's being mean to me. 

Usually in the comments, most years, we get  comments about 'Why is Vicki so mean to Jay?' 

That's a question I ask all the  time. Why is she so mean to me? 

But it's just because I get to write the  parts and I like playing at being mean to  

him. I really like writing comedy  skits for Jay. I like it when he  

plays someone who's a bit silly. And  I love it when he plays someone who's  

very enthusiastic. You do that really well. Well, that's because I'm very enthusiastic. 

But you also like being a bit silly too. I have fun with that. 

I'm so excited to be here. It's great to see you. You too. So how did your team do this month, Jay? 

Oh fantastic. This month was great! So how did this month compare to last month. 

Oh, that's easy. Way better! OK, but how many products did you sell? 

Lots! Jay. We need some fact and figures. 

Can you remember what video that was? That particular skit was about facts and figures  

and I think the video was about word pairs? Yes. Word pairs are collocations but they're  

very fixed expressions. And we made a couple  of videos on them. Let's have another clip. 

OK. One, two, three, four. 

What are you doing? I'm counting the paper clips. 

But why? Well, it's part of my job.  

Every year I count the inventory. So you count the paper clips? 

Each and every paper clip, each  and every year. Eight? Oh no.  

One, two, three. One, two? 

That's an old joke. We keep using paper clips in  our videos, don't we? When we're trying to think  

of something Jay can do that's kind of silly. It's something I have to do, each and every year. 

OK, another clip. What are you wearing? 

It's none of your business. Don't tell me.  

It's a helmet to prevent  me from reading your mind. 

How did you know? I read your mind. 

So that's another thing I like to do to  Jay. It's erm.. make you look kind of crazy. 

What? Wearing an aluminum hat is crazy? OK, here's another word pairs clip. 

So what are you doing today? Oh I've got no socks so I have to do the laundry. 

I could do it for you, if you like. Really? Oh thank you. 

Perhaps you could do some things for me. Sure. Anything. 

Here are a few things. Oh, no problem. 

She did it to me again. 

I think we were teaching give and take there. Could be. 

And, but you know the worst trick that  I played on you?. well, let's see it. 

I need to learn to trust you  more Vicki. How can I do that? 

Oh, we could play the trust game. The what? 

The trust game. Turn around. OK. 

That's right. And then you fall back. And you'll catch me. 

Yeah! OK.  

You didn't catch me. I'm just not very trustworthy. 

Now that video didn't come from a word pairs  video. It came from one of our 'How good is  

your English?' quizzes, where we target things  that we know students often make mistakes with.  

And then we give you a little quiz on it  at the end. And they've been very popular. 

Yeah. Lots of people have taken  the quizzes and done very well. 

Yes. We have a roof deck on our house  

and it gets very hot and sunny up  there, so this year we bought something. 

Can you guess what it is? 

It's a sun umbrella. Now why did we buy it? We bought it because we wanted some shadow. 

We bought it because we wanted some shade. 

Shadow and shade both refer to the dark shape  you get when an object blocks the light.  

When we're thinking in terms of  the shape it makes, we use shadow. 

And when we're thinking in terms of  shelter from the sun, we use shade. 

We wanted shelter on our deck so we wanted shade. This is a lamp and this is its shade.  

It protects our eyes from the light. And we can call these shades - notice  

that it's plural. Shades is an  informal word for sun glasses. 

Cool shades, eh? So the word shade is about protection. 

And shadows are about shape. For example,  our shadows lengthen as the sun goes down. 

So here's another quick question. Are  these shadow puppets or shade puppets? 

Shadow puppets. I think my monster got your rabbit. 

OK, another video that's always  popular when we can make them  

are tricky words videos. They're  for pronunciation. Let's see a clip. 

Epitome. Epitome. 

Epitome. Epitome. 

That one was really hard. Yeah they're all wrong! 

The spelling is misleading. Epitome has four syllables. Epitome. 

Epitome. She got it right! 

Epitome. Epitome. 

What does epitome mean? If something is the epitome of something,  

it means it's a perfect example. It's quite a formal word. 

For example, I am the epitome of a fashionable  man. My clothes are the epitome of good taste. 

Well, they're the epitome of 1990's fashion. What do you mean 1910s fashion?! 

We haven't been able to shoot any more of those  videos this year because of COVID. WE normally  

shoot them at the Art Museum in Philly, don't we. The Rocky steps, if you remember that movie. 

And we go there and we just ask people who are  visiting Philadelphia - people who are learning  

English so they're not native speakers that  you saw. I think I had enough clips as well  

to do one more vido on pronunciation. Toe/So? 

Though. Though. Though. 

OK, so here's the mouth and inside is the tongue.  But it's not a good tongue for making a TH  

sound. Because it's pointy. This is a good  tongue for a T sound and a D sound. t t t, d d d. 

So what's the difference  between the d and the t sound? 

That's a good question because  your mouth position is the same. 

The difference is whether you add your voice  or not. So you can feel the vibration here  

with a d d d. But with t there's no voice. T t t. T t t.  

Well done. So what's next? OK Google. Tell us a joke. 

Why can't a bicycle stand on its own? 

It's two/too tired. Now because of COVID-19 we haven't had  

any of our friends or family over for dinner.  So we invited the Google Assistant for dinner. 

We just got bored on night and  started chatting to Google. 

Hey Google, will you always be our friend? I'll be your friend till the end. 

Thank you. That's very nice to know. OK Google. Good night. Sleep well. 

Sleep tight. Don't let the bed bugs bite. If  they do, I'll help you find and exterminator. 

Thanks a lot. So what did you think of Google as a guest? 

Well, she did have a good sense of humor but she  really didn't understand human beings very well. 

But a lot of you in the comments  said you were going to try it out. 

And one of the people who wrote to us in the  comments said that as they were playing this  

video, their Google Assistant reacted. It heard the video and then responded. 

There was something else we  asked the Google Assistant too. 

OK Google, which do you prefer,  British English or American English? 

On the website Quora dot com they  say best is a subjective quality,  

but I would have to say that in written  English, American English is slightly  

more rational in its spelling, while in  speech, British English is clearly better. 

Of course we often make videos about the  differences between British and American English.  

And we do them with Super Agent Awesome,  but not this year. Because again,  

we couldn't have anybody over because of COVID-19. You did give me a little quiz though on American  

slang. I did. 

Oh yes, this is one my kids always used. Riding shot gun.  

OK, if you have a car, there's the driver  of the car and then sitting next to them  

is the passenger. In Britain. 

All right, sitting next to them is the passenger. In America. 

And that seat? the person riding in that  seat is riding shot gun. Is that right? 

That's exactly right. When a family would get  into a car, one of the kids would shout out  

"I call shot gun'. That means they want  to sit in that front passenger seat. Now  

this comes from the old west. Oh right. 

When the stage coaches took money and people  and parcels all across the country. To protect  

whatever was in the stage coach, sitting  next to the driver was a guy with a shot gun.  

He was riding shot gun. To ride shot gun means to ride  

in the front passenger seat of a car or truck. I did very well in that quiz. But the big American  

event this year was, of course, the election. Well, here's the ballot and here's the secure  

envelope you're supposed to put it in.  And if you don't put it in this envelope,  

and you send it in to the county election  board without it, this is a naked ballot. 

And it doesn't count. In Pennsylvania,  your vote will not be counted. Erm ? But  

you've also got different envelopes there. So in addition to the one that I have to  

put the ballot in before I send it back,  there's another envelope here and this one  

says voter's declaration, and it's got  a space for my signature over here.  

And I have to sign it in the same way as the  county election board's book has my signature. 

Now the other thing that has to happen  Jay is we have to turn the camera's  

off. Because you have to do this in secret. I will. I just want to point out that we put the  

one envelope inside the other  one before we mail it back. 

So I did. I voted by mail and as far as  I know, my ballot was counted. I'm just  

so glad the election is over. Well I think  that the whole of America is, aren't they? 

Well the night that Joe Biden was  declared the winner by the news media,  

Philadelphia erupted in parties. There was dancing in the streets. The  

car horns were honking. It was pretty amazing. 

One of the things we tried to do in the  election videos was to stay non-partisan.  

So not to take the side of a political party. And most of our viewers recognized that we've  

done that. We specifically did not  want to endorse either candidate, 

Well we were interested in giving you the  vocabulary you'd need so you could join  

in the discussions. And there was a similar  video to that, well, let's have a little clip. 

So dod you remember that video? Oh yes! It was about protests and racism. 

Yes, and I made you paint. Jay is not  a painter. He doesn't really like it.  

You were very worried about that. I was concerned. As it turned out  

I didn't do too badly. You did very well! 

After George Floyd was murdered by a  policeman in Minneapolis, Minnesota,  

protests erupted all over America. Yes, and all over the world. So we wanted to  

give you some vocabulary so you  could join in the discussions. 

There's something that I've  become more conscious of here  

and maybe it's a British and American thing,  or maybe it's just because I'm getting older. 

Mmm. But, there's the idea of the right  

to free speech being your right - it's something  you are able to do - but there's also the idea  

here I think of it being a civic duty. It's the  correct thing to do and something you should do,  

so if you see injustice, you should speak up. In the comments some of you were wondering  

about how we made this video. And basically we  just got the painting things out and chatted. 

Right. When we looked at it later we realized we hadn't  

explained a lot of words so we filmed other littlw  bits, but we just slotted them in, didn't we? 

Right, actually it was a very  interesting video and I think  

the protests movements in the United  States, going back to when I was in school  

when the Vietnam war was going on, is something  that's always been a part of American life. 

This was a common phrase in the 1960s when  we were protesting against the Viet Nam war,  

but I think it's still relevant today. This is the idea that if you see injustice,  

you should speak up. If you stay  silent, you're part of the problem. 

This has become a powerful message for change  and it's struck a chord all around the world. 

This is a phrase we use when we think  something shouldn't continue any longer.  

For example, we've been ignoring climate  change for too long. Enough is enough. 

This is about voting being our duty. If we  don't vote, democracy will be destroyed. 

This is about joining together  to fight for what's right. 

What does it say in the middle? When - when we are united. I forgot the n. 

This has become a political issue in the US.  I don't know why. Please, just wear a mask. 

This is my new favourite phrase. It means get  educated so you become aware of racial injustice. 

So we couldn't go out into the streets because  of COVID, but we had our own protest at home. 

Exactly. So what's next? We hold these truths to be  

self-evident, that all men are created equal,  that they are endowed by their Creator with  

certain unalienable Rights, that among these  are Life, Liberty and the pursuit of Happiness. 

So that video was about July the fourth,  

the day you celebrate independence. The Declaration of Independence was written and  

released at Independence Hall, just a few blocks  down the street from where we are right now. 

Yes, we live in Philadelphia.  And you had a costume. 

That was kind of fun to use that  in the video. I enjoyed that. 

And we plan to make some more videos  about American history I hope. 

And so you may see me in that costume again. 

We just need a vaccine so we can  go back out into the streets again. 

OK, another video. Fly by night security. 

Hi. I'm calling with a question  about your security software.  

Will I be able to install it myself? Oh, you sound very intelligent. How long  

have you been using computers? About 40 years I guess. 

Wow! Then it'll be a piece  of cake for a guy like you. 

Thanks. Wait a minute. Are  you trying to butter me up? 

Oh no! It's just everybody loves this software.  It's the best thing since sliced bread. 

OK, I'll talk to my manager about it. Well, you'd better hurry up,  

because it's selling like hotcakes. Really? 

Yeah, and you need to buy it  right now to get the sale price. 

OK. Then I'll buy it right now. Great decision! I can tell you're  

one smart cookie. Thanks. 

It's like taking candy from a baby. That was about food idioms, of course,  

but I have to point out that you  looked really good in that wig. 

I loved that wig! I think you're  going to see it again more often. 

I'm thinking we might make some  more idioms videos next year. 

Good idea. So what kinds  of videos are we planning? 

Well, I've got a long list of different language  points to teach. But not so many comedy sketches  

yet. How do we come up with ideas for them? Usually we take them from real life. 

We do that a lot, don't we? I also think  that thinking of you and your character,  

I mean not necessarily your real character, but  the characters you play can be quite inspiring. 

I'm really glad she said that. And maybe you can think of comedy  

sketches we can do. And sometimes  we think of things as we go along. 

Hello. Hello? I am sick and tired of robo calls. Me too. 

So we were teaching 'sick and tired' there, but it  was funny because when we shot that video, first  

of all I was going to be sitting next to you.  And then when we actually started shooting it,  

we suddenly realized, hang on,  it shouldn't be me sitting there.  

There should be a robot. You mean that wasn't you? 

OK, I have a question for you. Yes. 

Can you remember what the very  first video was this year? 

Absolutely not. Let's see. 

It was a busy day in Manila. The sun was  shining and everyone was hurrying to work.  

Michael decided to take a  different route to college,  

and something caught his eye. A young puppy was limping along the  

road. He looked very sick and he was starving. Michael found him some food and water,  

but he couldn't afford to adopt him  because he was supporting both himself  

and his younger brother through school. So he turned to his friends for help.  

He posted a message on Facebook with a map of the  dog's location and asked everyone to share it. 

The message made its way to the US where  Geri picked it up. She contacted her friends  

in the Philippines and found  someone to take Jay to the vet. 

Jay was suffering from mange, a  skin disease that made him lose his  

fur. He was always scratching because his skin was  itchy, but not any more. Jay was adopted by Ninfa  

and just look at him now. What a bundle  of lovely white fur and what a happy dog! 

What a cute dog! Yes. It's a true story,  

and in fact I think we had three or four stories  there, And we used them to look at how we use  

the past continuous tense. But we were very  lucky to get hold of those videos of the dogs. 

Yeah, we have a friend, Geri,  who's from the Philippines,  

and she runs a charity for  dogs in the Philippines. 

And I was helping her by making  a video for her about the dogs,  

and she kindly said we could use the clips.  And of course we always love a good story. 

I didn't know what to get Vicki for her birthday.  I thought about getting her something to wear.  

Then I wondered about something for  her car, or something for the deck,  

or something for the house. What? 

I thought for a long time and  eventually I decided to get her flowers. 

Happy birthday. Ah, thank you.  

They're beautiful. You're welcome. 

I think that was one of our quiz  questions about the word 'eventually'. 

Oh right. Because it's a false friend in many languages. 

What does that men - false friend. A false friend is a word that sounds like a word  

in your language, but actually it doesn't have  the same meaning as the meaning it has in English. 

Right. You're not a false friend are you? No you can always trust me. 

Right! OK, I have a different question for you.  

What was your favourite video this year? Oh. 

That we made. That's really hard. I really liked them all.  

What was your favorite? Oh, I think you probably know. 

Welcome to the 2020 SEVY Awards The awards for students who rise  

to the challenge of speaking English. Speaking English to the world! 

We're thrilled to present members  of the Simple English Videos family. 

People from all over the world who've  risen to our communication challenge. 

People of great courage! And amazing creativity. 

At a time when we're on lock  down from the corona virus. 

And many of you are too. Let's share and connect. 

OH yeah, that was my favorite too. We know that we're asking a lot  

when we ask people to perform  in English and video themselves.  

And then we share it with the world. So it's a big  ask. I always wonder if we'll have any responses.  

And then for the next couple of weeks  all these wonderful videos arrive. 

They were amazing. You guys are  just terrific. Thank you so much. 

And this year the challenge was to tell us  what you like doing. And it turned out to  

be a great question to ask because a lot of  people didn't just tell us, they showed us. 

Hi. My name is Jakub. I'm from Poland. What  I love doing is wild life photography. I've  

been photographing wildlife since I  was eight. I have recently taken up  

micro photography and underwater photography.  Would you like to see some of my photos? 

Yes. Here you go! 

Wow. Oh my goodness. That's beautiful. I know. 

Hello, my name is Derya. Here's Onur.  He's three years old. He's my baby boy  

and I'm a full-time mother. I love spending time with my  

sweetie. Right now we are  painting and I'm teaching him  

English as I can, now Onur is going to say  you the colours. Onur, which colour is it? 

Blue. Good job! 

Which colour is it? Red. 

Yes. Oh wow! 

Oh hello. Hello Mrs Vicki and Mr Jay. My  name is Leven ? and I am from Sakartvelo,  

also known as Georgia. My favourite thing to do  is botany. I like to take care of my plants. It is  

here and it looks pretty healthy, huh? Yes! 

Hello Miss Vicki and Mr Jay. Thanks for this  nice challenge. This is Marcello from Chile  

and what I love doing is playing  basketball. It's an excellent exercise. And  

finally I'm going to score a basket, for  you guys. Let's try. I'm going to jump. Wow! 

Hi. I'm Roxana. I'm from Romania. You know, the  country from where the Dracula phenomenon spread  

all over the world. Well today I'm going to  share with you two things about me. The first  

thing is that I'm into arts and crafts. Like these  adorable hearts that go so well for Mother's Day.  

The second thing is that despite coming  from Romania, the home of vampires, ghosts,  

zombies, you name it, we are nothing else but  

friendly adorable people, so don't be  afraid of us. Have a lovely day. Bye! 

They were terrific. I wish I could have shown  

you more. I mean that was just a small sample. But  I'll put the link here and you can check it out. 

So are we going to have another  SEVY challenge next year? 

Definitely! And what's the subject going to be. 

Ooo, I've been thinking about that, and I  think I've got a good one, but you'll have to  

check out our channel to see and find out.  And I hope you'll join in the challenge. 

But you had another favorite video. Really? 

Yeah. My favourite thing  

about Spain is the child-friendly culture.  It's a lovely place to bring up children.  

Whenever we went out with my grandson, we  were stopped by strangers in the street. 

They all wanted to talk to him  and tell us how wonderful he was. 

And when we went into shops, he got given  little gifts, like stickers or sweets. 

He was given lots of candy. And the funny thing is, he's  

only one so he doesn't actually know what sweets  are. His Mum and Dad don't let him eat sugar. 

So what happens to the candy.  Do they it throw it away? 

Oh no! I think it all gets  eaten. His dad likes sweets. 

Ah, you're right. I loved that video  too because it had my grandson in it. 

And it was about our trip to Spain in 2019,  

which was really extraordinary. And we were looking at passives  

in that. But you know there was another video  that he was in. In one of the word pair videos. 

Have we heard from Tom yet? No.  

Oh hi. Are you there yet? Yeah, we've just walked in.  

Yes, we're all home safe and sound. And how was your flight? 

Exhausting! 

That was about the word pair safe and  sound, meaning well and in no danger. 

We hope you're all safe and  sound in these difficult times. 

We know from your comments that some of  you have lost loved ones to COVID-19. 

And we want to say our hearts  go out to you. We're so sorry  

for the pain we know you're going through. 2020 has been a terrible year for so many people. 

It's very upsetting. And we wish you  strength to get through it and peace  

and a better future in 2021 Absolutely. 

So how should we finish this video? Well, why don't we have some video clips  

to show us we're human and make us chuckle. Now I want you to look carefully at this.  

July's figures were up on?.Excuse me. Could  you please concentrate on these figures? 

Sorry. Sorry. 

To chuckle means to laugh quietly. 2020 has been  

such a difficult year so perhaps a good  chuckle is a good way to say goodbye to it. 

And to lead in to a better 2021. With a happier future.

Oh wow! You've made some soup. Yes. 

You shouldn't have gone to all this trouble for  me. Oh and some wine too. Are you having anything? 

I can't log in to the company website. 

Oh, It's the new security software.  You just have to hit control delete. 

Really? Mhmm. 

Great! Now it says it's deleted my account. Nonsense. It's as easy as pie. Look. Oh. 

Well that's a fine kettle of fish.  Now neither of us can log in. 

I got such a good deal on it. You mean you paid for this software? 

It cost peanuts. Yeah, but it's a lemon.  

We can't get into the website now. Awww 

Does management know that  you bought this software? 

No. Looks like your goose is cooked. 

Please take care of yourself and stay safe Safe and sound. That's the most important thing. 

Away from danger. 

Bye everyone. Goodbye.