What to say in chit-chat moments in English

9,725 views ・ 2019-11-04

Business English with Christina


Please double-click on the English subtitles below to play the video.

00:00
- Hi there!
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I'm your English coach Christina
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and welcome to Speak English with Christina,
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where you'll learn American culture
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and business know-how
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to become confident in English.
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Small talk or chit-chat
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may feel awkward,
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especially if you feel like you don't have
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an arsenal of things that you can talk about.
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However, chit-chat moments are great opportunities
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for you to practice your English,
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and one of the best reasons to engage
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in chit-chat comes from my student Miguel.
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During a Master Real American English session,
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Miguel said that he enjoys practicing chit-chat
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with English speakers because it helps him
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to improve his pronunciation.
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And also, he said that chit-chat
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introduces him to natural phrases
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that he can add to his own English.
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Miguel is spot-on with this,
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and this is just another reason
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that I want to encourage you
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throughout this lesson to chit-chat,
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to make small talk, to make conversation
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in English as often as you can.
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And if you feel a little nervous
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about what you're gonna say,
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don't worry, in this episode,
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you're gonna learn many easy practical things
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that will make a big difference
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in how you feel about small talk in English.
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Let's go!
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(bright music)
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So many of my students feel awkward
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making simple conversations like this.
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But having the courage to start
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these little conversations as often as possible
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can make a huge difference
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in your social relationships.
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And that's why I'm creating a new course
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to help you master social situations
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and everyday conversations
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in your professional life.
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It teaches you how to socialize with confidence
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and build up those important
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personal and professional relationships,
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to get techniques
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to make you a good conversationalist,
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as well as understand cultural differences
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on a deeper level.
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So if you want interesting conversations
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without feeling awkward
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and to make real connections in business,
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there is a link in the show notes
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with more information about the course.
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(bright music)
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Sometimes even native English speakers
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can feel nervous making small talk or chit-chat.
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Keep in mind that chit-chat isn't intended
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to be a deep and profound experience.
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No.
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This isn't a job interview
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and it's not a marriage proposal.
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No, it's small talk.
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It's a simple friendly conversation.
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And small talk is actually
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a healthy habit, too.
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Because researchers are discovering
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that when you make small talk,
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you feel more positive
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and connected with others,
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and this positive effect can last for hours
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after the conversation has ended.
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Well, it's just another reason
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to make more small talk.
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(bright music)
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To get small talk started,
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find common ground.
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Common ground could be a shared experience,
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such as the weather, work life,
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school or a networking event.
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It could even be something
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in the immediate environment,
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such as a movie advertisement or a billboard.
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For example.
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Waiting for the bus gets boring
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and if someone else is waiting too,
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well, you could mention
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the Batman film advertisement
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that you happen to see on the bus stop
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as a small talk opener.
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And you could kick off the conversation with
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"Oh, looks like the new Batman movie is coming out."
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(bright music)
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Next, share something about yourself.
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And it doesn't have to be something
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deeply personal, no.
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But, for example.
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Continuing our Batman small talk.
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"I liked the special effects in the last Batman,
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"but the story didn't blow me away.
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"But I did see it over Christmas weekend
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"so maybe I wasn't in the mood for an action flick."
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(bright music)
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Now that you've found common ground
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and revealed something personal,
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it's time to pass the ball,
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the conversation ball, to the other person
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and give them a chance to share.
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Something as simple as
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"Have you seen that movie yet?"
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Of course referring to the movie
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on the poster at the bus stop
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that you're both standing at.
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(bright music)
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Lively chit-chat is fueled
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by specific questions and answers.
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Notice in my Batman example,
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I specifically mentioned
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the special affects, the story,
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and having seen it over the holiday weekend.
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These specifics give my conversation buddy
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opportunities to continue the conversation
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in a variety of ways.
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They might mention a movie
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they enjoyed with the terrific story.
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Or they might mention something
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that they do with their families
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over the holidays or weekend.
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In this way, specifics provide
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many more ways to extend the conversation
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rather than you just saying,
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"I liked the last Batman movie."
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(bright music)
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Okay, so up until now, you have been
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in chit-chat heaven.
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Everything has gone perfectly and then
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your chit-chat hits a moment of silence,
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a long lol.
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In English we call that an awkward silence.
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But guess what?
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I want you to use this awkward silence
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as another opportunity
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to practice your conversation skills.
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If you feel awkward, chances are
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that the person you're talking to
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or were, was talking to,
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until you hit that dreaded awkward silence,
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feels uncomfortable, too.
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Acknowledge that awkwardness and say something like,
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"Well, I guess that pretty much sums it up."
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Or "Yeah, it's a complicated subject.
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"I'll have to think about that one."
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If it is indeed a complicated subject,
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if you're talking about the special effects
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in the Batman movie, there is a better technique.
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Continue the small talk by bringing up
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another topic, or even bring up something
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that was said earlier in the conversation.
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For example.
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If your conversation buddy mentioned
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just buying a dog earlier in the conversation,
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you could follow up on that and say,
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"So about that dog you mentioned earlier.
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"Have you come up with the name?"
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Or "You said you got a dog recently.
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"What kind of dog is it?"
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(bright music)
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Parroting is a specific form of active listening.
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It can help
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get the other person talking more
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and feel more comfortable around you.
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Parroting is also a good way for English learners
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to clarify what someone said.
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Parroting may also help
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if you feel stuck in a conversation
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and you're not sure how to respond.
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Plus, it lets the other person know
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that you're listening, and it feels good
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to be listened to.
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All you need to do
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is repeat the last few words
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that the other person said
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and say it as a question
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with your rising intonation.
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For example.
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You might see a colleague
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carrying a big stack of papers and you say,
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wow, that's a lot of paper work.
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Busy day?
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- Yes, I need to get some work done
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before I leave for vacation.
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- Ooh, vacation.
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- Yes, I'm going to Hawaii next week.
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Lots of work to do before my trip.
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- Mm, Hawaii.
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- Yes.
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- One important thing is
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not to overuse this technique.
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For example.
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It'll get uncomfortable
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if you repeat everything
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that your conversation partner says.
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- Yes, I'm going to Hawaii next week.
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- Oh, Hawaii.
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- Yeah, for a family reunion.
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- Mm, family reunion?
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- Are you going to keep repeating
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everything I say?
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- Everything I say?
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Err.
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Not good, no.
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(bright music)
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Many of my students enjoy small talk and chit-chat
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because mistakes may be easier to recover from
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in small talk rather than a formal meeting.
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If you take this attitude,
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each time that you engage in chit-chat,
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you can expect a mistake or two,
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and that is fine.
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Instead of feeling embarrassed or ashamed,
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acknowledge the mistake and make a note of it
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feeling grateful that you likely
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won't make the same mistake
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in a business meeting, for example.
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(bright music)
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For good small talk you have to listen
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and think about what is said in the moment.
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This listening means that we need
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to be actively engaged and observant
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during a conversation,
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and act on what we notice
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about what the other person said.
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I've given you the techniques,
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such as parroting, as well as easy ways
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to keep a conversation flowing
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by asking questions, getting specific,
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and offering up personal details.
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I hope this episode has given you
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some ideas about small talk
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so that you can be more confident
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to strike up a conversation in English
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with anyone that you come across.
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So now, what about you?
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Do you have any tips or strategies
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about small talk in English?
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If so, please share them in the comments.
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And if you've been a student
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of American English for years now
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and you still feel awkward
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making small talk,
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check out my new course designed
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to help you master social situations
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and everyday conversations
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in your professional life.
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The link for more information
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is below in the show notes.
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Thank you so much for learning
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with Speak English with Christina
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and I'll see you next time!
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