Improve your life & find SUCCESS with social etiquette

23,412 views ・ 2020-03-13

Benjamin’s English


Please double-click on the English subtitles below to play the video.

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Welcome back to engVid.
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In today's lesson I'm going to be giving some social etiquette tips; that means guides on
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how we conduct ourselves; how we behave.
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Now, you might think: "Why bother watching this one?
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I just want to learn English."
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But actually this is probably one of the most important videos you'll watch, because our
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success in life is based on what other people think of us; their perception of... of us.
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So, if we act in a way in which people enjoy being around us, then we are more likely to
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do well in life.
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So, I've divided this into four sections, and then we are going to take some inspiration...
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okay?
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We're going to get some good ideas from some literature.
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Okay?
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Let's go for it.
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Outlook, okay?
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So I'm looking out.
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Okay?
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"How do I see things?
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What are my ideas?
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What is a good space to come from?"
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Well, it's good to have some sort of self-respect.
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Okay?
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To feel good about yourself, but not to take it to the extreme by being boastful, by saying:
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"Yes!
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I'm amazing!"
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Okay?
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01:19
Okay?
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So don't think you're terrible, but don't think you're God's gift.
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"God's gift" is a phrase we use if you think you are very, very special.
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José Mourinho, the special one, perhaps.
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Be cautious to quarrel.
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"Quarrel" means argue.
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So, we don't want to be getting in fights all the time.
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Yeah?
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If someone expresses an idea that is different to yours, it's okay for other people to have
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ideas.
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But know your mind; know what you think.
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Listen to others.
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You don't always have to disagree violently.
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It's also good to be able to give your idea in a way that doesn't upset other people.
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Okay?
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How?
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By following this.
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In actions, be brave.
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That doesn't mean getting in lots of fights; that means doing what you believe in; that
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means, you know, living an interesting, courageous life; doing the things that you are drawn
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to; that you are inspired to do.
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But in conversation; when we are talking, be gentle.
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Okay?
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Listen, as well as talk.
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Manners.
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I actually got this from one of the schools that I work in.
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Say: "please" to make a request.
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Okay?
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When you want something, say: "please".
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Say: "Thank you" when someone has helped you, and say: "Sorry" when you make a mistake.
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Okay?
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"Please", "Thank you", "Sorry" - three simple words that do make a difference.
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Okay.
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If you're coming to London and we're thinking about transport... it's not just about London,
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but, you know, if there's a pregnant lady, offering your seat to them; if there's an
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elderly person, offer your seat to them.
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It's polite to... if you're coming to a door, to let a lady go past first.
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You might be a lady watching this, so it doesn't apply to you.
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Holding doors, okay.
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Smiles.
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A smile can make all the difference.
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If you give a nice smile to someone, it can really brighten up their day.
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But we don't want to be, kind of, going: "Ah", all the time.
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Okay?
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It's a balance.
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Make eye contact with people.
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Again, that doesn't mean staring into their eyes; but don't just always look at the ground.
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You know, look up when you're talking to someone.
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At the dinner table.
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If someone asks you somewhere, it's polite to respond to it.
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If someone invites you by email, you should respond by email; if someone asks you by Facebook,
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respond by Facebook.
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So you respond with however they ask you, but in good time, so that that person can
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make their plans.
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If you're going somewhere, maybe bring a gift.
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If you're going to an outdoor picnic, think: "Well, what could people share with me here?
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What would I like to share?"
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If you're going to dinner and you're over the age of 18, a bottle of wine would be appropriate.
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But, you know, it's also really nice to ask what people would like you to bring.
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And then turning up.
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Don't arrive early, okay?
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Because people might not be ready for you, but try not to be more than 30 minutes late,
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because then they'll start thinking: "Oh, is this person still coming?
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My food, it's getting cold."
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And then it's... it's also nice if you go to a social occasion to make sure that you
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speak to a range of people there.
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If it's a formal occasion and you're sat there, eating a meal, you should really share your
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conversation with the person on your right and the person on your left.
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Starting a meal.
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If it is sitting down formally for a meal, don't start tucking in until everyone else
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is.
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Okay?
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Email.
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Now, there will be more from engVid on this shortly, but a couple of tips for emails.
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It's polite to give an addre-... you know, "a salutation", we call it, when you say:
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"Dear, so and so", or: "Hello", or...
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"Hi" would be quite informal.
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But make sure it's polite and make sure, you know, you sign off at the end.
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"Yours sincerely", if you don't know the person; "Kind regards" is quite professional; just
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make sure there is some sort of closing.
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Don't just make it one line.
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The formality.
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Okay?
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If it's work, it should be well-written; it should be, you know, written in full sentences,
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etc.
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The tone.
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Emails are very easy to get the wrong idea from.
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So, you can type something quite quickly, and then the person gets it and they think:
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"Oh, god, that person's in a bad mood."
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So, write it... if you are annoyed, it's probably best not to press "send".
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Yeah?
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Walk away, go and wash a plate up, come back to it later.
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Right.
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Let's take some inspiration from Rudyard Kipling.
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Rudyard Kipling wrote this over a hundred years ago.
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This is not the complete poem, "If"; it's just a few lines.
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It wouldn't totally fit on my board, so these are just some lines that I've chosen from
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it.
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Bearing in mind that this was written a hundred years ago, you'll notice how the language
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has slightly changed from modern English.
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It's advice on how to be a good person.
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"If you can keep your head when all about you are losing theirs..."
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Keep your head?
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What that means: "keeping your head", phrasal verb, there, is: If you can stay cool, calm,
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and collected when other people are going: "Ahh!"
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Okay?
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Stay cool and calm.
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Okay?
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So, you're staying calm and other people are going mental, and they're blaming whatever
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chaos is going on you - can you still stay calm?
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People are giving you a hard time, they're saying: "Dah, dah, dah, dah, dah, dah, dah!"
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Don't shout back at them.
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Okay.
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Next point: "If you can trust..."
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By the way, I'm not saying all this advice is very easy to follow all the time; this
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is a benchmark.
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This is like the top standard; it's something to aim at.
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"If you can trust yourself when all men doubt you..."
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Okay?
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So if you can... other people are saying: "No, you can't do this, Benjamin; you can't
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do that; you can't do this", if you can believe in yourself, and you... to hear those voices,
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yes?
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But you think: "Okay, what is their worry?
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Why are they saying: 'I'm not sure if you can do this'?"
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Okay?
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So, you trust yourself; you have some confidence.
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Other people are saying: "Not sure."
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You listen to them, but you can still keep going.
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Okay?
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So, it's not not listening, but it's having enough confidence in yourself to continue.
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"If you can wait and not be tired by waiting..."
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Okay?
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So, I think that's self-explanatory. "...or being lied about..."
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So, if other people starting saying lie... telling lies about you - that means... that
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doesn't mean that you should start telling lies yourself.
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"If you can dream..."
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If you can have big ideas.
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"...and not make dreams your master..."
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And not get swept away with them so that you forget about the rest of your life.
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"If you can meet with Triumph and Disaster..."
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So, we've got capital letters, here, it's like turning them into people - cue for watching
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my personification lesson. "...and treat those two imposters..."
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Okay?
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An "imposter" is like a fake; it's a person who is a bit of a cheat.
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Okay? "...just the same..."
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Good things happen; bad things happen - doesn't matter.
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You don't... if a good thing happens to you, if you do well, that's great - you take it
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in your stride.
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If something bad happens, that's okay, too - we learn from it.
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"If you can make one heap of all your winnings..."
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Okay?
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So, I have earned all this money and I'm going to take this, and I'm going to use it to do
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this.
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I'm not going to be sort of... you know, I'm not just going to keep it under the... under
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the bed and wait for a rainy day when perhaps I might try something.
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You know, be adventurous; be bold.
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"And risk it on one turn of pitch-and-toss."
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I don't think what he's saying is: Go to the casino and blow all your money.
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He's not saying that.
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He's saying, you know, invest in yourself to do well.
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"And if you lose, be able to start again at your beginnings."
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And if you've tried... you've put everything into a project and it doesn't work... okay?
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You start again.
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Lots of people who start businesses, it's not their first idea that works; it's their
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second, third, fourth.
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Okay?
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You've got to keep going.
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"And never breathe a word about your loss..."
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Something bad happens, it doesn't mean you need to tell everyone.
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Okay?
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Pick yourself up; start again.
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"If you can talk with crowds..."
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What he means here is if you can... like, "crowds" is like the everyday person, like
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lots of people, if you can be in a busy place, if you can be in a big party and have a nice
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time.
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Okay? "...and keep your virtue..."
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Your "virtue" is your kind of... your values, what you believe in.
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Okay?
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So, you don't just have to live all on your own; you can be with other people, but you
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stay... stay good.
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"...or walk with kings - nor lose the common touch."
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You can hang out with important people, but not forget who you are.
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"If you can fill the unforgiving minute with sixty seconds' worth of distance run."
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Okay, so again we've got personification; the minute is being described as unforgiving.
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What that means is time goes quickly.
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If you can use time well... if you can use it to do amazing things, then:
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"Yours is the Earth, my son, and what's more: You'll be a Man" is roughly
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the ending.
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Okay?
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I'm going to read it through to you once more:
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"If you can keep your head when all about you
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are losing theirs and blaming it on you.
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If you can trust yourself when all men doubt you,
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but make allowance for their doubting too;
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If you can wait and not be tired by waiting, or being lied about - don't deal in lies.
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If you can dream - and not make dreams your master;
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If you can meet with Triumph and Disaster and treat those two imposters just the same;
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If you can make one heap of all your winnings And risk it on one turn of pitch-and-toss.
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And lose, and start again at your beginnings And never breathe a word about your loss;
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If you can talk with crowds and keep your virtue,
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or walk with kings - nor lose the common touch;
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If you can fill the unforgiving minute with sixty seconds' worth of distance run
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Then yours is the Earth and everything that's in it,
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and what's more: You'll be a Man."
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Now, there's one point, here.
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He talks about men.
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"Men", there, means general for human beings; it's not just saying that this is just for
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one, you know... for one gender; for one sex.
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Hope you've enjoyed this.
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Hope you've learnt something from it, or that it's made you think and question things that
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you believe in.
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Thanks for watching.
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See you again soon.
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