Please double-click on the English subtitles below to play the video.
00:03
Emily: That's an interesting idea.
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Claire: Sound great, doesn't it?
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An interesting idea?
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00:12
But did she really mean it?
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00:15
Emily: You had an idea for our traffic app?
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00:16
Mark: Yes. Well, you know how it tells you
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about slow traffic?
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00:20
Emily: Yes.
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00:21
Mark: Well, I thought
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we could show how noisy the traffic is.
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00:25
Emily: That's an interesting idea.
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00:28
Mark: We can get new clients
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00:30
who want a quiet journey.
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00:32
Emily: It's certainly a different approach.
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00:35
Mark: I've put these graphs in
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00:36
for the different amounts of noise.
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00:39
Emily: I can see that you've
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00:40
been thinking about this.
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00:42
Mark: Yeah.
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00:45
Claire: Why are you so happy?
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00:47
Mark: Oh, it's Emily, she loves my ideas!
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00:49
I'm so happy.
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00:51
Claire: I wouldn't be so sure.
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00:53
Mark: What do you mean?
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00:55
Claire: Well, people often use euphemisms
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00:58
to avoid direct criticism
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and to sound polite
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01:06
words like 'interesting' and 'different'
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01:09
mean that people can react
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without saying anything directly negative.
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01:14
Mark: So it didn't mean that
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01:17
she really liked the ideas?
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01:18
Claire: I'm afraid not.
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01:21
Mark: How can you tell when someone is doing this?
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01:24
Claire: Ok, people often use adjectives
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that could be positive
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01:29
but aren't always
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like
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'interesting' or 'different'.
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Also, people might use phrases to recognise effort
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rather than achievement,
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such as "You have really thought about this"
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and
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"You have worked a lot on this".
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Pay attention to tone and body language as well.
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Are they saying
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"Well, I can see you've been working on that"
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or are they saying
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"Well, I can see you've been working on that"?
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02:04
You can see more examples of this kind of feedback
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at the end of the programme.
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02:09
Mark: I wonder what it would look like
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02:11
if she had really liked the ideas.
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02:19
Emily: You had an idea for our traffic app?
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02:21
Mark: Yes. Well, you know how it tells you
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02:23
about slow traffic?
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02:24
Emily: Yes.
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02:25
Mark: Well, I thought we could show
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how noisy the traffic is.
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02:29
Emily: Wow, that is an interesting idea.
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02:32
I really like it!
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02:34
Mark: We could get new clients
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02:35
who want a quiet journey.
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02:37
Emily: That is a really different approach,
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02:39
it's brilliant!
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02:40
Mark: I've put these graphs in to show
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02:43
the different amounts of noise.
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02:44
Emily: I can see that you've been thinking about it
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02:47
and I really like it!
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