We're building a dystopia just to make people click on ads | Zeynep Tufekci

739,958 views ・ 2017-11-17

TED


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翻译人员: Ethan Ouyang 校对人员: Phoebe Ling Zhang
00:12
So when people voice fears of artificial intelligence,
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当人们谈论起对于 人工智能的恐惧时
00:16
very often, they invoke images of humanoid robots run amok.
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浮现在脑海里的 往往是失控的机器人
00:20
You know? Terminator?
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就像终结者一样
00:22
You know, that might be something to consider,
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这种担心固然有一定道理
00:24
but that's a distant threat.
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但目前和我们相隔甚远
00:26
Or, we fret about digital surveillance
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我们也会对数字监控心生恐惧
00:30
with metaphors from the past.
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这从过去的隐喻中就可以初见端倪
00:31
"1984," George Orwell's "1984,"
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例如乔治·奥威尔的著作 1984
00:34
it's hitting the bestseller lists again.
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最近再次登上热销榜
00:37
It's a great book,
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这是一本很好的书
00:39
but it's not the correct dystopia for the 21st century.
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但是书中的反乌托邦社会 并不是21世纪的正确缩影
00:44
What we need to fear most
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我们最应该担心的
00:45
is not what artificial intelligence will do to us on its own,
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并不是人工智能本身 对我们的影响
00:50
but how the people in power will use artificial intelligence
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而是掌权的人会怎样 利用人工智能
00:55
to control us and to manipulate us
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来控制并摆布我们
00:57
in novel, sometimes hidden,
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通过新奇 有时是隐蔽的
01:01
subtle and unexpected ways.
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微妙以及不可预料的手段
01:04
Much of the technology
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很多对我们的
01:06
that threatens our freedom and our dignity in the near-term future
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自由和尊严有潜在威胁的科技
01:10
is being developed by companies
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正在被那些收集
01:12
in the business of capturing and selling our data and our attention
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并贩卖我们的私人信息给广告商的
01:17
to advertisers and others:
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公司开发出来
01:19
Facebook, Google, Amazon,
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例如脸书 谷歌 亚马逊
01:22
Alibaba, Tencent.
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以及阿里巴巴和腾讯
01:26
Now, artificial intelligence has started bolstering their business as well.
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现在 人工智能也开始强化 他们自身的业务
01:31
And it may seem like artificial intelligence
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看起来好像人工智能只不过
01:33
is just the next thing after online ads.
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是网络广告的下一步
01:36
It's not.
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但并非如此
01:37
It's a jump in category.
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它是一个全新的类别
01:40
It's a whole different world,
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是一个完全不同的世界
01:42
and it has great potential.
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并且有着极高的潜力
01:45
It could accelerate our understanding of many areas of study and research.
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它可以加快人们在很多 领域的学习与研究速度
01:53
But to paraphrase a famous Hollywood philosopher,
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但就如好莱坞一名著名哲学家所言
01:56
"With prodigious potential comes prodigious risk."
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惊人的潜力带来的是惊人的风险
02:01
Now let's look at a basic fact of our digital lives, online ads.
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我们得明白关于数字生活 以及网络广告的基本事实
是吧 我们几乎把它们忽略了
02:05
Right? We kind of dismiss them.
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02:08
They seem crude, ineffective.
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尽管它们看起来很粗糙 没什么说服力
02:10
We've all had the experience of being followed on the web
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我们都曾在上网时 被网上的一些广告追踪过
02:14
by an ad based on something we searched or read.
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它们是根据我们的浏览历史生成的
02:17
You know, you look up a pair of boots
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比如 你搜索了一双皮靴
02:18
and for a week, those boots are following you around everywhere you go.
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接下来的一周里 这双皮靴就 在网上如影随形的跟着你
02:22
Even after you succumb and buy them, they're still following you around.
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即使你屈服了 买下了它们 广告也不会消失
我们已经习惯了这种 廉价粗暴的操纵
02:26
We're kind of inured to that kind of basic, cheap manipulation.
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02:29
We roll our eyes and we think, "You know what? These things don't work."
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还不屑一顾的想着 这东西对我没用的
02:33
Except, online,
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但是别忘了 在网上
02:35
the digital technologies are not just ads.
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广告并不是数字科技的全部
02:40
Now, to understand that, let's think of a physical world example.
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为了便于理解 我们举几个 现实世界的例子
02:43
You know how, at the checkout counters at supermarkets, near the cashier,
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你知道为什么在超市收银台的旁边
02:48
there's candy and gum at the eye level of kids?
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要放一些小孩子 一眼就能看到的糖果吗
02:52
That's designed to make them whine at their parents
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那是为了让孩子在父母面前撒娇
02:56
just as the parents are about to sort of check out.
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就当他们马上要结账的时候
03:00
Now, that's a persuasion architecture.
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那是一种说服架构
03:03
It's not nice, but it kind of works.
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并不完美 但很管用
03:06
That's why you see it in every supermarket.
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这也是每家超市惯用的伎俩
03:08
Now, in the physical world,
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在现实世界里
03:10
such persuasion architectures are kind of limited,
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这种说服架构是有限制的
03:12
because you can only put so many things by the cashier. Right?
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因为能放在收银台旁边的 东西是有限的 对吧
03:17
And the candy and gum, it's the same for everyone,
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而且所有人看到的都是同样的糖果
03:22
even though it mostly works
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所以说大多数情况下
03:23
only for people who have whiny little humans beside them.
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只是针对那些带着小孩的买主
03:29
In the physical world, we live with those limitations.
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这些是现实世界的种种局限
03:34
In the digital world, though,
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但在网络世界里
03:36
persuasion architectures can be built at the scale of billions
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说服架构可以千变万化 因人而异
03:41
and they can target, infer, understand
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它们可以理解并推断个体用户的喜好
03:45
and be deployed at individuals
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然后被部署在用户周围
03:48
one by one
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一个接一个
03:49
by figuring out your weaknesses,
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通过对每个人弱点的了解
03:52
and they can be sent to everyone's phone private screen,
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出现在每个人的私人手机屏幕上
03:57
so it's not visible to us.
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而其他人却看不见
03:59
And that's different.
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这是(与物质世界)截然不同的地方
04:01
And that's just one of the basic things that artificial intelligence can do.
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而这仅仅是人工智能的基本功能之一
04:04
Now, let's take an example.
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再举个例子
假如你要销售飞往 拉斯维加斯的机票
04:06
Let's say you want to sell plane tickets to Vegas. Right?
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04:08
So in the old world, you could think of some demographics to target
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在过去 你也许需要一些 统计资料来确定销售对象
04:12
based on experience and what you can guess.
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然后根据你的个人经验和判断
04:15
You might try to advertise to, oh,
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你也许会把推广目标定为
04:18
men between the ages of 25 and 35,
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25岁到35岁的男性
04:20
or people who have a high limit on their credit card,
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或者是高信用卡额度人群
04:24
or retired couples. Right?
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或者是退休夫妇 对吧
04:26
That's what you would do in the past.
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那就是你以前采用的方法
04:28
With big data and machine learning,
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但在大数据和人工智能面前
04:31
that's not how it works anymore.
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一切都改变了
04:33
So to imagine that,
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请想象一下
04:35
think of all the data that Facebook has on you:
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你被Facebook掌握的所有信息
04:39
every status update you ever typed,
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你的每一次状态更新
04:41
every Messenger conversation,
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每一条对话内容
所有的登陆地点
04:44
every place you logged in from,
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04:48
all your photographs that you uploaded there.
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你上传的所有照片
04:51
If you start typing something and change your mind and delete it,
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还有你输入了一部分 后来又删掉的内容
04:55
Facebook keeps those and analyzes them, too.
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Facebook也会保存下来进行分析
04:59
Increasingly, it tries to match you with your offline data.
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它将越来越多的数据 和你的离线生活匹配
05:03
It also purchases a lot of data from data brokers.
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还有从网络信息商贩那里购买信息
05:06
It could be everything from your financial records
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从你的财务记录到 所有网页浏览记录
05:09
to a good chunk of your browsing history.
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各类信息无所不包
05:12
Right? In the US, such data is routinely collected,
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在美国 这种数据是经常被收集
05:17
collated and sold.
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被整理 然后被贩卖的
05:20
In Europe, they have tougher rules.
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而在欧洲 这是被明令禁止的
05:23
So what happens then is,
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所以接下来会发生的是
05:26
by churning through all that data, these machine-learning algorithms --
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电脑通过算法分析 所有收集到的数据
05:30
that's why they're called learning algorithms --
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这个算法之所以叫做学习算法
05:33
they learn to understand the characteristics of people
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因为它们能够学会分析所有之前买过
05:38
who purchased tickets to Vegas before.
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去维加斯机票的人的性格特征
05:41
When they learn this from existing data,
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而在学会分析已有数据的同时
05:45
they also learn how to apply this to new people.
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它们也在学习如何将其 应用在新的人群中
05:49
So if they're presented with a new person,
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如果有个新用户
05:52
they can classify whether that person is likely to buy a ticket to Vegas or not.
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它们可以迅速判断这个人 会不会买去维加斯的机票
05:57
Fine. You're thinking, an offer to buy tickets to Vegas.
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这倒还好 你也许会想 不就是一个卖机票的广告吗
06:03
I can ignore that.
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我不理它不就行了
06:04
But the problem isn't that.
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但问题不在这儿
06:06
The problem is,
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真正的问题是
06:08
we no longer really understand how these complex algorithms work.
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我们已经无法真正理解 这些复杂的算法究竟是怎样工作的了
06:12
We don't understand how they're doing this categorization.
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我们不知道它们是 如何进行这种分类的
06:16
It's giant matrices, thousands of rows and columns,
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那是庞大的数字矩阵 成千上万的行与列
06:20
maybe millions of rows and columns,
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也许是数百万的行与列
06:23
and not the programmers
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而没有程序员看管它们
06:26
and not anybody who looks at it,
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没有任何人看管它们
06:29
even if you have all the data,
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即使你拥有所有的数据
06:30
understands anymore how exactly it's operating
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也完全了解算法是如何运行的
06:35
any more than you'd know what I was thinking right now
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如果仅仅展示给你我的部分脑截面
06:39
if you were shown a cross section of my brain.
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你也不可能知道我的想法
06:44
It's like we're not programming anymore,
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就好像这已经不是我们在编程了
06:46
we're growing intelligence that we don't truly understand.
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我们是在创造一种 我们并不了解的智能
06:52
And these things only work if there's an enormous amount of data,
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这种智能只有在 庞大的数据支持下才能工作
06:56
so they also encourage deep surveillance on all of us
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所以它们才致力于对我们 所有人进行强力监控
07:01
so that the machine learning algorithms can work.
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以便学习算法的运行
这就是Facebook费尽心思 收集用户信息的原因
07:04
That's why Facebook wants to collect all the data it can about you.
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07:07
The algorithms work better.
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这样算法才能更好的运行
07:08
So let's push that Vegas example a bit.
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我们再将那个维加斯的 例子强化一下
07:11
What if the system that we do not understand
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如果那个我们并不了解的系统
07:16
was picking up that it's easier to sell Vegas tickets
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发现即将进入躁狂 阶段的躁郁症患者
07:21
to people who are bipolar and about to enter the manic phase.
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更有可能买去维加斯的机票
07:25
Such people tend to become overspenders, compulsive gamblers.
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这是一群有挥霍金钱 以及好赌倾向的人
07:31
They could do this, and you'd have no clue that's what they were picking up on.
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这些算法完全做得到 而你却对它们 是如何做到的毫不知情
07:35
I gave this example to a bunch of computer scientists once
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我曾把这个例子举给 一些计算机科学家
07:39
and afterwards, one of them came up to me.
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后来其中一个找到我
07:41
He was troubled and he said, "That's why I couldn't publish it."
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他很烦恼 并对我说 这就是我没办法发表它的原因
07:45
I was like, "Couldn't publish what?"
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我问 发表什么
07:47
He had tried to see whether you can indeed figure out the onset of mania
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他曾尝试在狂躁症病人 被确诊具有某些医疗症状前
07:53
from social media posts before clinical symptoms,
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是否可以从他们的社交媒体上 发现病情的端倪
07:56
and it had worked,
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他做到了
07:58
and it had worked very well,
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还做得相当不错
08:00
and he had no idea how it worked or what it was picking up on.
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但他不明白这是怎么做到的 或者说如何算出来的
08:06
Now, the problem isn't solved if he doesn't publish it,
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那么如果他不发表论文 这个问题就得不到解决
08:11
because there are already companies
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因为早就有其他的一些公司
08:13
that are developing this kind of technology,
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在发展这样的科技了
08:15
and a lot of the stuff is just off the shelf.
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很多类似的东西现在就摆在货架上
08:19
This is not very difficult anymore.
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这已经不是什么难事了
08:21
Do you ever go on YouTube meaning to watch one video
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你是否曾经想在YouTube 上看一个视频
08:25
and an hour later you've watched 27?
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结果不知不觉看了27个
08:28
You know how YouTube has this column on the right
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你知不知道YouTube的 网页右边有一个边栏
08:31
that says, "Up next"
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上面写着 即将播放
08:33
and it autoplays something?
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然后它往往会自动播放一些东西
08:35
It's an algorithm
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这就是算法
08:36
picking what it thinks that you might be interested in
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算出你的兴趣点
08:40
and maybe not find on your own.
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甚至连你自己都没想到
08:41
It's not a human editor.
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这可不是人工编辑
08:43
It's what algorithms do.
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这就是算法的本职工作
08:44
It picks up on what you have watched and what people like you have watched,
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它选出你以及和你 相似的人看过的视频
08:49
and infers that that must be what you're interested in,
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然后推断出你的大致兴趣圈
08:53
what you want more of,
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推断出你想看什么
08:54
and just shows you more.
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然后就那些东西展示给你
08:56
It sounds like a benign and useful feature,
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听起来像是一个无害且贴心的功能
08:59
except when it isn't.
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但有时候它并不是
09:01
So in 2016, I attended rallies of then-candidate Donald Trump
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2016年 我参加了当时的总统 候选人 唐纳德 特朗普 的系列集会
09:09
to study as a scholar the movement supporting him.
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以学者的身份研究 这个支持他的运动
09:13
I study social movements, so I was studying it, too.
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我当时正好在研究社会运动
09:16
And then I wanted to write something about one of his rallies,
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然后我想要写一些 有关其中一次集会的文章
09:20
so I watched it a few times on YouTube.
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所以我在YouTube上看了几遍 这个集会的视频
09:23
YouTube started recommending to me
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然后YouTube就开始 不断给我推荐
09:26
and autoplaying to me white supremacist videos
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并且自动播放一些 白人至上主义的视频
09:30
in increasing order of extremism.
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这些视频一个比一个更极端
09:33
If I watched one,
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如果我看了一个
就会有另一个更加 极端的视频加入队列
09:35
it served up one even more extreme
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09:38
and autoplayed that one, too.
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并自动播放
09:40
If you watch Hillary Clinton or Bernie Sanders content,
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如果你看有关 希拉里 克林顿 或者 伯尼 桑德斯 的内容
09:44
YouTube recommends and autoplays conspiracy left,
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YouTube就会开始推荐并 自动播放左翼阴谋内容
09:49
and it goes downhill from there.
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并且愈演愈烈
09:52
Well, you might be thinking, this is politics, but it's not.
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你也许觉得这和政治有关
09:55
This isn't about politics.
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但事实上并不是这样
09:56
This is just the algorithm figuring out human behavior.
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这只不过是算法在 学习人类行为而已
09:59
I once watched a video about vegetarianism on YouTube
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我曾在YouTube上观看过 一个有关素食主义的视频
10:04
and YouTube recommended and autoplayed a video about being vegan.
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然后YouTube就推送了 纯素主义的视频
10:09
It's like you're never hardcore enough for YouTube.
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在YouTube上你就 好像永远都不够决绝
10:12
(Laughter)
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(笑声)
10:14
So what's going on?
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这到底是怎么回事儿
10:16
Now, YouTube's algorithm is proprietary,
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现在YouTube有其专有的算法
但我认为事情是这样的
10:20
but here's what I think is going on.
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10:23
The algorithm has figured out
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这算法已经分析出了
10:25
that if you can entice people
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如果能展示出更加核心的内容
10:29
into thinking that you can show them something more hardcore,
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以此来诱惑网站用户
10:32
they're more likely to stay on the site
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那么人们就更有可能沉浸在网页里
10:35
watching video after video going down that rabbit hole
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一个接一个的观看推荐的视频
10:39
while Google serves them ads.
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同时Google给它们投放广告
10:43
Now, with nobody minding the ethics of the store,
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目前没有人在意网络的道德规范
10:47
these sites can profile people
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这些网站可以对用户进行划分
10:53
who are Jew haters,
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哪些人仇视犹太人
10:56
who think that Jews are parasites
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哪些人视犹太人为寄生虫
11:00
and who have such explicit anti-Semitic content,
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以及说过明显反犹太言论的人
11:06
and let you target them with ads.
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然后让你面向这些 目标人群投放广告
11:09
They can also mobilize algorithms
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他们也可以利用算法
11:12
to find for you look-alike audiences,
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来找到和你类似的观众
11:15
people who do not have such explicit anti-Semitic content on their profile
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那些个人账号中虽然没有过 明显的反犹太人言论
11:21
but who the algorithm detects may be susceptible to such messages,
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但却被算法检测出 可能被这种言论影响的人
11:27
and lets you target them with ads, too.
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然后也面向他们投放同样的广告
11:30
Now, this may sound like an implausible example,
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这听起来难以置信
11:33
but this is real.
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但确有其事
11:35
ProPublica investigated this
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ProPublica在这方面调查过
11:37
and found that you can indeed do this on Facebook,
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发现这的确可以在Facebook上实现
11:41
and Facebook helpfully offered up suggestions
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Facebook还积极的就 有关如何将算法的受众
11:43
on how to broaden that audience.
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再度扩大提出了建议
11:46
BuzzFeed tried it for Google, and very quickly they found,
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Buzzfeed曾在Google上 进行尝试 并很快发现
11:49
yep, you can do it on Google, too.
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没错 这也可在Google实现
11:51
And it wasn't even expensive.
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而这甚至花不了多少钱
11:53
The ProPublica reporter spent about 30 dollars
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ProPublica只花了大概30美元
11:57
to target this category.
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就找出了目标人群
12:02
So last year, Donald Trump's social media manager disclosed
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那么去年 特朗普的 社交媒体经理披露道
12:07
that they were using Facebook dark posts to demobilize people,
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他们使用Facebook的 隐藏发帖来动员大众退出
12:13
not to persuade them,
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不是劝告
12:14
but to convince them not to vote at all.
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而是说服他们根本就不要投票
12:18
And to do that, they targeted specifically,
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为了做到这一点 他们有 针对性的找到目标
12:22
for example, African-American men in key cities like Philadelphia,
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比如 在费城这种关键城市里 居住的非裔美国人
12:26
and I'm going to read exactly what he said.
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请注意接下来我要复述的
12:28
I'm quoting.
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都是他们的原话
12:29
They were using "nonpublic posts
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他们使用 以下是引用 由竞选者控制的
12:32
whose viewership the campaign controls
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非面向公众的贴文发帖
12:35
so that only the people we want to see it see it.
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这样就只有我们选定的人 可以看到其内容
12:38
We modeled this.
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我们估算了一下
这会极大程度的做到让这些人退出
12:40
It will dramatically affect her ability to turn these people out."
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12:45
What's in those dark posts?
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以上我引述的隐藏贴文说了些什么呢
12:48
We have no idea.
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我们无从知晓
12:50
Facebook won't tell us.
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Facebook不会告诉我们
12:52
So Facebook also algorithmically arranges the posts
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所以Facebook也利用 算法管理贴文
12:56
that your friends put on Facebook, or the pages you follow.
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不管是你朋友的发帖 还是你的跟帖
13:00
It doesn't show you everything chronologically.
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它不会把东西按时间顺序展现给你
13:02
It puts the order in the way that the algorithm thinks will entice you
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而是按算法计算的顺序展现给你
13:07
to stay on the site longer.
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以使你更长时间停留在页面上
13:11
Now, so this has a lot of consequences.
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而这一切都是有后果的
13:14
You may be thinking somebody is snubbing you on Facebook.
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你也许会觉得有人在 Facebook上对你不理不睬
13:18
The algorithm may never be showing your post to them.
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这是因为算法可能根本就 没有给他们展示你的发帖
13:22
The algorithm is prioritizing some of them and burying the others.
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算法会优先展示一些贴文 而把另一些埋没
13:29
Experiments show
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实验显示
13:30
that what the algorithm picks to show you can affect your emotions.
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算法决定展示给你的东西 会影响到你的情绪
13:36
But that's not all.
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还不止这样
13:38
It also affects political behavior.
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它也会影响到政治行为
13:41
So in 2010, in the midterm elections,
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在2010年的中期选举中
Facebook对美国6100万人 做了一个实验
13:46
Facebook did an experiment on 61 million people in the US
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13:51
that was disclosed after the fact.
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这是在事后被披露的
13:53
So some people were shown, "Today is election day,"
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当时有些人收到了 今天是选举日 的贴文
13:57
the simpler one,
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简单的版本
13:58
and some people were shown the one with that tiny tweak
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而有一些人则收到了 微调过的贴文
14:02
with those little thumbnails
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上面有一些小的缩略图
14:04
of your friends who clicked on "I voted."
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显示的是你的 哪些好友 已投票
这小小的微调
14:09
This simple tweak.
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14:11
OK? So the pictures were the only change,
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看到了吧 改变仅仅是 添加了缩略图而已
14:15
and that post shown just once
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并且那些贴文仅出现一次
后来的调查结果显示
14:19
turned out an additional 340,000 voters
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14:25
in that election,
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在那次选举中
14:26
according to this research
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根据选民登记册的确认
14:28
as confirmed by the voter rolls.
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多出了34万的投票者
14:32
A fluke? No.
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仅仅是意外吗 并非如此
14:34
Because in 2012, they repeated the same experiment.
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因为在2012年 他们再次进行了同样的实验
14:40
And that time,
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而那一次
14:42
that civic message shown just once
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类似贴文也只出现了一次
14:45
turned out an additional 270,000 voters.
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最后多出了28万投票者
作为参考 2016年总统大选的
14:51
For reference, the 2016 US presidential election
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14:56
was decided by about 100,000 votes.
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最终结果是由大概 十万张选票决定的
Facebook还可以轻易 推断出你的政治倾向
15:01
Now, Facebook can also very easily infer what your politics are,
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15:06
even if you've never disclosed them on the site.
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即使你从没有在网上披露过
15:08
Right? These algorithms can do that quite easily.
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这可难不倒算法
15:11
What if a platform with that kind of power
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而如果一个拥有 这样强大能力的平台
15:15
decides to turn out supporters of one candidate over the other?
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决定要让一个候选者胜利获选
15:21
How would we even know about it?
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我们根本无法察觉
15:25
Now, we started from someplace seemingly innocuous --
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现在我们从一个无伤大雅的方面 也就是如影随形的
15:29
online adds following us around --
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网络广告
15:31
and we've landed someplace else.
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转到了另一个方面
15:35
As a public and as citizens,
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作为一个普通大众和公民
15:37
we no longer know if we're seeing the same information
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我们已经无法确认 自己看到的信息
15:41
or what anybody else is seeing,
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和别人看到的信息是否一样
15:43
and without a common basis of information,
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而在没有一个共同的 基本信息的情况下
15:46
little by little,
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逐渐的
15:47
public debate is becoming impossible,
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公开辩论将变得不再可能
15:51
and we're just at the beginning stages of this.
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而我们已经开始走在这条路上了
15:54
These algorithms can quite easily infer
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这些算法可以轻易推断出
15:57
things like your people's ethnicity,
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任何一个用户的种族 宗教信仰
16:00
religious and political views, personality traits,
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包括政治倾向 还有个人喜好
16:03
intelligence, happiness, use of addictive substances,
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你的智力 心情 以及用药历史
16:06
parental separation, age and genders,
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父母是否离异 你的年龄和性别
16:09
just from Facebook likes.
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这些都可以从你的 Facebook关注里推算出来
16:13
These algorithms can identify protesters
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这些算法可以识别抗议人士
16:17
even if their faces are partially concealed.
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即使他们部分掩盖了面部特征
16:21
These algorithms may be able to detect people's sexual orientation
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这些算法可以测出人们的性取向
只需要查看他们的约会账号头像
16:28
just from their dating profile pictures.
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16:33
Now, these are probabilistic guesses,
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然而所有的一切都 只是概率性的推算
16:36
so they're not going to be 100 percent right,
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所以它们不会百分之百精确
16:39
but I don't see the powerful resisting the temptation to use these technologies
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这些算法有很多误报
也必然会导致其他层次的种种问题
16:44
just because there are some false positives,
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但我没有看到对想要使用这些 科技的有力反抗
16:46
which will of course create a whole other layer of problems.
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16:49
Imagine what a state can do
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想象一下 拥有了海量的市民数据
16:52
with the immense amount of data it has on its citizens.
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一个国家能做出什么
16:56
China is already using face detection technology
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中国已经在使用
17:01
to identify and arrest people.
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面部识别来抓捕犯人
17:05
And here's the tragedy:
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然而不幸的是
17:07
we're building this infrastructure of surveillance authoritarianism
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我们正在建造一个 监控独裁性质的设施
目的仅是为了让人们点击广告
17:13
merely to get people to click on ads.
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17:17
And this won't be Orwell's authoritarianism.
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而这和奥威尔笔下的独裁政府不同
17:19
This isn't "1984."
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不是 1984 里的情景
17:21
Now, if authoritarianism is using overt fear to terrorize us,
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现在如果独裁主义公开恐吓我们
17:26
we'll all be scared, but we'll know it,
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我们会惧怕 但我们也会察觉
17:29
we'll hate it and we'll resist it.
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我们会奋起抵抗并瓦解它
17:32
But if the people in power are using these algorithms
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但如果掌权的人使用这种算法
17:37
to quietly watch us,
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来安静的监视我们
17:40
to judge us and to nudge us,
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来评判我们 煽动我们
17:43
to predict and identify the troublemakers and the rebels,
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来预测和识别出那些 会给政府制造麻烦的家伙
17:47
to deploy persuasion architectures at scale
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并且大规模的布置说服性的架构
17:51
and to manipulate individuals one by one
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利用每个人自身的
17:56
using their personal, individual weaknesses and vulnerabilities,
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弱点和漏洞来把我们逐个击破
18:02
and if they're doing it at scale
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假如他们的做法受众面很广
18:06
through our private screens
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就会给每个手机都推送不同的信息
18:07
so that we don't even know
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这样我们甚至都不会知道
18:09
what our fellow citizens and neighbors are seeing,
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我们周围的人看到的是什么
18:13
that authoritarianism will envelop us like a spider's web
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独裁主义会像蜘蛛网 一样把我们困住
18:18
and we may not even know we're in it.
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而我们并不会意识到 自己已深陷其中
18:22
So Facebook's market capitalization
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Facebook现在的市值
18:25
is approaching half a trillion dollars.
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已经接近了5000亿美元
18:28
It's because it works great as a persuasion architecture.
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只因为它作为一个说服架构 完美的运作着
18:33
But the structure of that architecture
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但不管你是要卖鞋子
18:36
is the same whether you're selling shoes
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还是要卖政治思想
18:39
or whether you're selling politics.
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这个架构的结构都是固定的
18:42
The algorithms do not know the difference.
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算法并不知道其中的差异
18:46
The same algorithms set loose upon us
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同样的算法也被使用在我们身上
18:49
to make us more pliable for ads
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它让我们更易受广告诱导
18:52
are also organizing our political, personal and social information flows,
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也管控着我们的政治 个人 以及社会信息的流向
18:59
and that's what's got to change.
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而那正是需要改变的部分
19:02
Now, don't get me wrong,
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我还需要澄清一下
19:04
we use digital platforms because they provide us with great value.
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我们使用数字平台 因为它们带给我们便利
我和世界各地的朋友和家人 通过 Facebook 联系
19:09
I use Facebook to keep in touch with friends and family around the world.
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我也曾撰文谈过社交媒体 在社会运动中的重要地位
19:14
I've written about how crucial social media is for social movements.
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19:19
I have studied how these technologies can be used
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我也曾研究过如何使用这些技术
19:22
to circumvent censorship around the world.
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来绕开世界范围内的审查制度
19:27
But it's not that the people who run, you know, Facebook or Google
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但并不是那些管理Facebook 或者Google的人
19:33
are maliciously and deliberately trying
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在意图不轨的尝试
19:36
to make the country or the world more polarized
341
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如何使世界走向极端化
19:40
and encourage extremism.
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并且推广极端主义
19:43
I read the many well-intentioned statements
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我曾读到过很多由这些人写的
19:47
that these people put out.
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十分善意的言论
19:51
But it's not the intent or the statements people in technology make that matter,
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但重要的并不是 这些科技人员说的话
19:57
it's the structures and business models they're building.
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而是他们正在建造的 架构体系和商业模式
20:02
And that's the core of the problem.
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那才是问题的关键所在
20:04
Either Facebook is a giant con of half a trillion dollars
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要么Facebook是个 5000亿市值的弥天大谎
20:10
and ads don't work on the site,
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那些广告根本就不奏效
20:12
it doesn't work as a persuasion architecture,
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它并不是以一个 说服架构的模式成功运作
20:14
or its power of influence is of great concern.
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要么Facebook的影响力 就是令人担忧的
20:20
It's either one or the other.
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只有这两种可能
20:22
It's similar for Google, too.
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Google也是一样
20:24
So what can we do?
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那么我们能做什么呢
20:27
This needs to change.
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我们必须改变现状
20:29
Now, I can't offer a simple recipe,
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现在我还无法给出 一个简单的方法
20:31
because we need to restructure
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因为我们必须重新调整
20:34
the whole way our digital technology operates.
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整个数字科技的运行结构
20:37
Everything from the way technology is developed
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一切科技从发展到激励的方式
20:41
to the way the incentives, economic and otherwise,
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不论是在经济 还是在其他领域
20:45
are built into the system.
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都是建立在这种结构之上
20:48
We have to face and try to deal with
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我们必须得面对并尝试解决
20:51
the lack of transparency created by the proprietary algorithms,
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由专有算法制造出来的 透明度过低问题
20:56
the structural challenge of machine learning's opacity,
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还有由机器学习的 不透明带来的结构挑战
21:00
all this indiscriminate data that's being collected about us.
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以及所有这些不加选择 收集到的我们的信息
我们的任务艰巨
21:05
We have a big task in front of us.
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21:08
We have to mobilize our technology,
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必须调整我们的科技
21:11
our creativity
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我们的创造力
21:13
and yes, our politics
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以及我们的政治
这样我们才能够制造出
21:16
so that we can build artificial intelligence
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21:18
that supports us in our human goals
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真正为人类服务的人工智能
21:22
but that is also constrained by our human values.
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但这也会受到人类价值观的阻碍
21:27
And I understand this won't be easy.
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我也明白这不会轻松
21:30
We might not even easily agree on what those terms mean.
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我们甚至都无法在这些 理论上达成一致
21:34
But if we take seriously
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但如果我们每个人都认真对待
这些我们一直以来 都在依赖的操作系统
21:38
how these systems that we depend on for so much operate,
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21:44
I don't see how we can postpone this conversation anymore.
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我认为我们也 没有理由再拖延下去了
21:49
These structures
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这些结构
21:51
are organizing how we function
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在影响着我们的工作方式
21:55
and they're controlling
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它们同时也在控制
21:58
what we can and we cannot do.
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我们能做与不能做什么事情
22:00
And many of these ad-financed platforms,
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而许许多多的 这种以广告为生的平台
22:03
they boast that they're free.
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他们夸下海口 对大众分文不取
22:04
In this context, it means that we are the product that's being sold.
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而事实上 我们却是他们销售的产品
22:10
We need a digital economy
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我们需要一种数字经济
22:13
where our data and our attention
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一种我们的数据以及我们专注的信息
22:17
is not for sale to the highest-bidding authoritarian or demagogue.
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不会如竞拍一样被售卖给 出价最高的独裁者和煽动者
22:23
(Applause)
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(掌声)
22:30
So to go back to that Hollywood paraphrase,
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回到那句好莱坞名人说的话
22:33
we do want the prodigious potential
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我们的确想要
22:37
of artificial intelligence and digital technology to blossom,
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由人工智能与数字科技发展 带来的惊人潜力
22:41
but for that, we must face this prodigious menace,
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但与此同时 我们也要 做好面对惊人风险的准备
22:46
open-eyed and now.
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睁大双眼 就在此时此刻
22:48
Thank you.
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谢谢
22:49
(Applause)
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(掌声)
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