Reformulating To Be Sure You Understand in English

13,472 views ・ 2015-01-13

Business English with Christina


Please double-click on the English subtitles below to play the video.

00:02
Hi guys, this is Christina and you're watching Speak Better, Feel Great TV: the place to
0
2500
5770
00:08
boost your English and boost your career. Sometimes, when you're talking to Americans,
1
8300
4499
00:12
you think you understood what they said, but you're not 100% sure. Or maybe you really
2
12799
7801
00:20
need to be sure that you understood absolutely everything.Today, I'll show you how to make
3
20770
6030
00:26
sure you never miss a detail and also give the impression that you're a really good communicator
4
26800
6670
00:33
at the same time. You ready?
5
33470
2530
00:44
There are times when you don't understand and you want the other person to repeat or
6
44290
5070
00:49
say something in a different way. But other times, you think you understood some of the
7
49360
6310
00:55
message, but you want to be totally sure. After all, it's better to be sure than to
8
55670
6659
01:02
simply assume you understood. In fact, that's where a lot of misunderstanding comes from,
9
62329
7000
01:09
even between native speakers.
10
69400
3600
01:13
Reformulating what someone said to you is a great way to make sure you understood.You
11
73189
4191
01:17
may not understand everything the other person says, but you definitely understand everything
12
77380
5579
01:22
you say back to them when you reformulate.
13
82959
4050
01:27
Let's imagine a scenario.You're talking to your American colleague Christy. You and Christy
14
87009
5310
01:32
are working on a project and you work with a team in India.You and Christy realize that
15
92319
5730
01:38
there's a BIG problem in the schedule, so you're on the telephone with Christy.
16
98049
5971
01:44
"Well, now look, if we just talk to the Indian team and explain that there's been this big
17
104020
5959
01:49
screw up in the schedule, I'm sure they'll understand. I mean, they might not be happy
18
109979
5151
01:55
about it, but you know, and it's not like we haven't been on top of everything else
19
115130
4289
01:59
the entire project. What do you think?"
20
119419
3581
02:04
Maybe you understood some of Christy's message, but you want to check.You can use a statement
21
124169
5281
02:09
to reformulate what you think you understood. For example: "So you're saying blah blah blah."
22
129450
7000
02:17
"So you're saying blah blah blah."
23
137420
3780
02:21
Or "Are you saying that blah blah blah." "Are you
24
141300
4310
02:25
saying that blah blah blah."
25
145610
3860
02:29
You can also ask questions to reformulate. For example: "If I understood correctly, you're
26
149470
6690
02:36
saying blah blah blah, is that it?" "If I understood correctly, you're saying blah blah
27
156160
7000
02:43
blah, is that it?"
28
163220
2280
02:46
"What I understand is blah blah blah, is that right?"
29
166000
6220
02:52
"What I understand is blah blah blah, is that right?"
30
172220
4980
02:58
Let's try it, using the scenario from earlier in the video. I'm Christy, your American colleague,
31
178290
6880
03:05
and we're on the phone talking about the problem with the schedule.
32
185170
3750
03:08
"Well, now look, if we just talk to the Indian team and explain that there's a big
33
188920
5800
03:14
screw up in the schedule, I'm sure they'll understand. I mean, they might not be happy
34
194720
5690
03:20
about it, but it's not like we haven't been on top of everything else
35
200410
4400
03:24
for the entire project. What do you think?"
36
204810
2390
03:39
"Exactly, yeah, what do you think?"
37
219000
1980
03:40
So there you go. To build your fluency, you can watch that sequence again and practice.
38
220980
7000
03:48
Just a recap. Do you remember the two statements you can use to reformulate? Go on, say
39
228330
4940
03:53
it to yourself and I'll wait.
40
233270
7000
04:12
So you're saying blah blah blah. Are you saying that blah blah blah.
41
252550
5619
04:18
And, so do you remember the two questions you can use to reformulate? Go ahead,
42
258169
5520
04:23
say them to yourself, and I'll wait.
43
263689
2911
04:42
If I understand correctly, you're saying blah blah blah, is that right?
44
282789
5340
04:48
What I understand is that blah blah blah, is that right?
45
288129
5111
04:53
Here's your Speak Better, Feel Great challenge for this week: try to reformulate what someone
46
293240
4840
04:58
says to you in English this week. You'll come off as a good listener and it'll give you
47
298080
4690
05:02
the opportunity to apply what you've learned in this video. Then come back and tell us
48
302770
5209
05:07
about it in the comments section below.
49
307979
2910
05:10
Remember, the best way to boost your English and boost your career is to work regularly
50
310889
6180
05:17
on your English communication skills. Sign up for the Speak Better, Feel Great Blog and
51
317069
5900
05:22
you'll get one tip a week delivered directly to your inbox. Even if you don't have a lot
52
322969
6600
05:29
of time in your busy schedule, I'll make sure that you improve the way you work in English
53
329569
5141
05:34
a little each week. Go ahead and sign up at christinarebuffet.com I'm Christina from Speak
54
334710
7000
05:42
Better, Feel Great TV. See you next time!
55
342939
5330
About this website

This site will introduce you to YouTube videos that are useful for learning English. You will see English lessons taught by top-notch teachers from around the world. Double-click on the English subtitles displayed on each video page to play the video from there. The subtitles scroll in sync with the video playback. If you have any comments or requests, please contact us using this contact form.

https://forms.gle/WvT1wiN1qDtmnspy7