Alternatives to I Understand for Daily Conversations | Upgrade Your English

26,429 views ・ 2024-08-07

Speak Confident English


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I understand there are two problems with this simple phrase. Now,
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don't get me wrong, these words are both accurate and useful.
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We use this phrase to indicate readiness when a manager explains
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a new process; empathy,
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when a customer shares a problem with a product or service;
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and care when a friend shares struggles and fears due to a recent
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medical diagnosis. But here's the issue first.
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Both native speakers and advanced English speakers use a wide
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range of expressions to indicate understanding and not all of
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those expressions are obvious in their meaning to avoid confusion,
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misunderstandings, and frustrations.
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I want you to know what those common expressions are so that you know exactly
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what they mean when you hear them. The second issue,
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although I understand is clear and straightforward.
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It can also limit what you really want to say.
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Maybe you want to respond more empathetically, positively,
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respectfully or professionally,
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and having the right way to indicate your understanding can help you do that,
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making your conversations more engaging. And lastly,
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having a variety of expressions in your back pocket helps you to avoid
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repetition and it helps you sound more natural in your communication.
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So by the end of this lesson today,
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you'll have 19 new ways to say I understand.
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Plus you'll know exactly when and how to use them in the right conversations.
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But quickly, if this is your first time here, welcome. I'm Annemarie,
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an English confidence and fluency coach.
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Everything I do is designed to help you get the confidence you want for your
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life and work in English.
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If you'd love to discover years of lessons just like this and get free resources
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for me,
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you can find all of that and more at my Speak Confident English website for
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this lesson today.
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You're going to learn how to say I understand in informal,
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neutral, and professional ways.
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Let's start with several examples we use in informal conversations.
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These first five examples are perfect when enjoying casual
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conversation with friends, family members,
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even coworkers you know particularly well,
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or if you work in an environment that values casual
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conversations or an informal work culture.
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The first one here is Gotcha.
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This is a shortened or even blended form of the words I've got you,
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and we'll talk more about those in a moment.
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But what it means is simply I understand and here's an example of how you
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might use it. Gotcha. I'll send the email right away.
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The second one in this category is clear as day.
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If something is as clear as day, it is very easy to understand,
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very clear to see. For example,
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your explanation was clear as day. I know exactly what to do. Now.
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Next, Roger that.
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This was originally a military expression used to acknowledge receipt
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of and understanding of a message or request.
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It's now quite often used in informal conversations,
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and here's a quick example, Roger, that I'll finish the report by tomorrow.
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Number four here is I get the picture.
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We use this when someone is describing a situation to us and we
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want to indicate that we understand this particular description that they've
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provided. For example,
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let's say a team member has faced a series of very unexpected
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and challenging events. As a result,
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there's some difficulty in getting their work finished by a particular deadline.
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So in the conversation you might say, I get the picture,
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you need more time to get this project finished. And lastly,
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I catch your drift or I get your drift.
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This is used to say that you understand the general idea of what someone is
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saying. In fact,
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we often use it when someone goes on and on and on in their description
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and we want to say, okay, I get it. I understand what you're trying to say.
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Let's move on, or let's move on to the next part of the conversation.
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For example, I get your drift.
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You want us to change up our marketing strategy,
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so let's talk about how to go about doing that.
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Before we go on to more neutral phrases that balance the informal and
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professional,
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I want to share two example scenarios with you that give you a little bit more
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context. Before I do that,
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I mentioned at the start of this section that these are appropriate in a
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workplace that values casual conversation. Now,
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if you are not sure about whether it would be appropriate to use this language
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in your particular work environment, I've got a tip for you.
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Take a few days to observe the conversations happening around you.
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Listen carefully to your coworkers.
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What words and phrases do they tend to use to indicate their understanding?
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If you hear phrases that we've just talked about,
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then that indicates it's perfectly appropriate for you to use the same language
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in your conversations at work. Now,
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if you don't hear any of these examples,
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perhaps you'll hear examples that we'll talk about in a moment when we go over
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neutral phrases and more professional phrases. Now,
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let's talk about these two quick scenarios. First,
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I want you to imagine a best friend is describing her new job and you're not
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really sure exactly what her role is, at least not initially,
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but after a few more details and some clarification, you might say, oh, gotcha,
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okay, I get the picture now. So you'll be analyzing market trends.
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Is that right? And now scenario number two,
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I want you to imagine you're on your way to a family gathering and while
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you're on your way,
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one of your siblings calls and asks you to run a few errands before you arrive.
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In response to this request to do a few things, you might jokingly say,
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"Roger that boss, I'll be there soon." With those informal examples in place,
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let's move on to neutral ways to indicate,
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I understand these are neither to casual or to formal or
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professional, so they're appropriate for a variety of situations,
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whether it's friends, acquaintances, coworkers, neighbors,
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someone you've just met, et cetera. The first on this list is,
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I've got you. We heard this earlier with the reduced form. Gotcha.
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When someone says, I've got you, it indicates understanding.
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It also indicates that someone has a situation or a task
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covered. It's under control. As a result,
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we tend to use this expression when we want to provide reassurance that a
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situation is fully under control or to indicate a firm
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understanding of what has been said. For example,
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in a conversation in which there has been some clarification provided,
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once you are clear on what has been said, you might say, ah,
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I've got you. That makes sense now, and that leads me to our next one.
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Make sense or that makes sense.
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We use this to say that something is logical and clear. For example,
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after someone describes a process to you, you might say, make sense?
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I'll start with the first step tomorrow.
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Number three in this category is I see we tend to use
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this to say that we understand someone's point of view or problem.
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It doesn't mean that you agree with their point of view, but you understand it.
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For example, I see,
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so you think we need to revise the proposal next. Fair enough.
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We use this to indicate that something seems reasonable and it's clear.
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For example,
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if there has been a request for you to change something that you've already
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done, you might say, fair enough. I'll readjust the schedule accordingly.
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Number five here is I know what you mean.
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Not only does this indicate understanding,
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it also can indicate empathy or a shared experience.
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For example, I know what you mean. I've been in that situation before.
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If you want to go one step further in showing your understanding and empathy,
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you could use, I would feel the same or I would feel the same way.
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In addition to that understanding and empathy,
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it also provides validation for how someone might be feeling a particular
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circumstance. For example,
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I would feel the same way if I were in your shoes.
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Number seven in this category is perfect.
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When you want to indicate active listening,
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let's say that you're in a brainstorming conversation,
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and of course when brainstorming,
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we might share an idea that isn't perfectly formed yet we don't have all the
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little puzzle pieces in place. As a result,
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we might be sharing our ideas as they come to us.
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We talk about this as being your train of thought in English.
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So let's say you're listening to a coworker sharing her train of thought,
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and as you're listening you might say, I follow you or I'm following you.
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What this means is that you understand what they're trying to express.
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For example, I follow you, so you think we need to gather more data first.
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Next, that's clear, very simple, very straightforward. It means what?
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It says that the message is clear, for example, that's clear.
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I'll update the document with those changes. And finally,
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for our neutral phrases, we have,
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I get the gist or I've got the gist.
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This is used to indicate that you have a general or broad understanding of
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something. For example, I get the gist of what you're saying.
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It sounds like we need to go back and review the initial proposal.
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Before we go on to our professional examples to indicate understanding,
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I want to look at two more scenarios that provide a more robust context
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so that you can see exactly how these might get used. First,
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I want you to imagine you've just started a new job and on day number one,
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one of your coworkers is providing a lengthy,
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detailed explanation of a process that everyone follows when contacting
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customers. And once that explanation has been provided, you might say,
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yes, I follow you. So before I contact a customer,
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I need to ensure these other steps have been completed first and next.
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I want you to imagine a neighbor is talking through some
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frustration over home repairs due to some water damage.
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Maybe in the past year you had a similar experience,
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so in that conversation you might say, I know what you mean.
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I went through this same thing a few years ago.
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Have you contacted a contractor yet? Okay,
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let's move on to our last category with five phrases for saying
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I understand in more professional or formal circumstances.
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First understood this simple word is used to
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acknowledge and show that you understand something that has been said or
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a request that has been made, for example, understood.
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I'll make the appropriate arrangements. The second one in this category,
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all clear, thank you. This is similar to a phrase we learned earlier.
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That's clear. It's simply more formal and polite. For example,
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all clear, thank you. All proceed is discussed. Next,
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I comprehend the situation.
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Not only does this indicate understanding,
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it also emphasizes an awareness of the context,
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the factors and potential outcomes involved in a situation.
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In other words, you have a firm grasp of the entire picture.
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For example,
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I comprehend the situation we need to consider all potential impacts
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before moving forward. Number four, point taken.
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Earlier we talked about the phrase I see as a way to indicate understanding of
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someone else's point of view. Point taken does exactly the same thing.
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It doesn't mean that you agree, but you understand someone's perspective.
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For example, point taken. I'll keep that in mind for future decisions.
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And finally acknowledged. This is similar to simply saying, understood.
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It allows someone to know that you've received information,
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you're acknowledging receipt of that information and indicating that it's been
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understood. You don't necessarily agree with what has been said,
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but you acknowledge that you've heard it, processed it and understood it.
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For example, acknowledged. I'll be sure to inform the team. Once again.
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Let's take a broader look at how we might use a couple of these in context.
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In this first example,
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I want you to imagine your manager has asked you to join a meeting to discuss a
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company issue. Initially,
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several people in the meeting might share some key information and then your
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manager might ask, do you have any questions? And in response you might say,
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no, I comprehend the situation. However,
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I'd like to know what steps have already been taken. For our final scenario,
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I want you to imagine you're in a conversation with a professional peer at a
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conference you've just attended.
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You have both appreciated some of the presentations,
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but you have different perspectives on these topics.
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You might feel that your peer has some valid points,
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but missed something important in that conversation. You might say,
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point taken. To be clear, I think the statistics were outdated,
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but we can still see strong evidence of increased AI usage among children
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and teenagers.
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You now have 19 fantastic ways to say,
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I understand allowing you to indicate your understanding in a variety of
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contexts and conversations. Remember,
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having all of these examples not only provides more flexibility in your
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vocabulary and your ability to sound more natural,
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it also allows you to respond the way you want in the moment,
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whether it's with more informal language, professional language,
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empathetic language, and so on. Of course,
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I would love to know what your new favorite phrase is to indicate understanding.
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You can share your favorite with me down in the comments below.
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If you want to go a step further,
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you can also practice using it in an example scenario, just like I've done here.
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You can provide a few details with context and then your example sentence.
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If you enjoyed this lesson today, you can let me know in one very simple way.
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Give this lesson a thumbs up here on YouTube and while you're at it,
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make sure you subscribe so you never miss one of my Confident English lessons.
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Thank you so much for joining me and I look forward to seeing you next time.
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