Shadowing English Conversation Practice (At the Coffee Shop) Improve English Speaking Skills

good morning welcome to Tangerine  coffee shop what can I get for you

today good morning um let's  see I'd like to order a coffee

please sure we have a variety of coffees  are you looking for something hot or iced  

M I'll go with a hot coffee I think or what do you

recommend our most popular option is the latte  it's smooth with steamed milk and a bit of foam  

on top or if you like something stronger the  Americano is a great choice you won't regret

Americano The Latte sounds  good I'll have a medium latte

please great choice would you like to add any  flavors to that we have vanilla caramel and hesel

net M oh vanilla sounds nice  yes please add vanilla a lot of

it perfect so that's a medium vanilla  latte would you like it for here or to

go I'll have it here please oh and I'm  feeling a bit hungry too do you have any

snacks absolutely we have a variety of  snacks our most popular one is the classic  

hamburger it comes with a juc beef Patty  lettuce tomato and cheese we can also add

mayonnaise oh we also have pastries and sandwiches  if you prefer something lighter they are

delicious a sandwich no that hamburger  sounds perfect I'll have one of those  

as well coming right up could you like  anything on the side like fries or a

salad I think I'll just stick  with the hamburger and Latte for

now no problem so that's a medium vanilla  latte and hamburger your total comes to

1250 I need to know will you be paying  with cash or card we require that

information I think I have some cash  here let me see no I'll pay with my card

please alet your order will be ready in a few  minutes you can relax and I'll bring it over to

you thanks oh one more thing what if my order  comes out wrong what should I say no worries  

if there's any mistake just come back to the  counter and let us know you can say something

like excuse me I think there is a mistake with  my order we'll be happy to fix it for you right

away oh excellent that's good to know  I'll keep keep that in mind thank

you great just relax and I'll be  right back with your latte and burger

sir okay let's see how's the coffee here I  hope it's delicious I love coffee it's the  

first time I come to this restaurant  I have never been asked about payment

before well it doesn't matter it  should be a matter of company policy

anyway here you go 1 medium  vanilla LTE and our classic

hamburger let me place your order  on the table please if you allow me

please sure go ahead I am really  hungry I can of smell that coffee and

hamburger all right here you go one medium  vanilla latte and our classic hamburger

enjoy thank you so much everything looks  fantastic and it smells really delici

ious oh before you go I need a favor  please could you tell me the wifi

password I need to get some work done while  I'm here you have a Wi-Fi connection here

right of course the Wi-Fi  password is Tangerine 2025

just connect to our Network Tangerine  coffee shop and you should be all

set thanks that's perfect I'll get  a started on some work then I have  

my laptop in my bag all right sir if you need  anything else just let me know enjoy your meal

all right he said Tangerine 2025  oh great it is connected wow this  

coffee is amazing the vanilla really adds a nice

touch and it's just the right amount of sweetness  it's the first time I've tried such good coffee

and this hamburger it's so juicy  and flavorful the beef is cooked

perfectly and the combination of the fresh  lettuce riped tomato and melted cheese is just

delicious I'm so glad I ordered this it is so  delicious I need to call the waiter right now

waiter excuse me could I ask you something

waiter sure I'm sorry how's  everything going is everything to your

liking it's more than just to my liking it's  fantastic the coffee is so smooth and delicious  

and the hamburger is one of the best I've  ever had and I'm not exaggerating believe

me I'm curious how do you make everything  taste so good is there a special recipe or

something I'm glad you're enjoying everything  well here at Tangerine we really focus on

quality for the the coffee we use locally soured  beans that are freshly roasted every morning we  

grind them just before Brewing which helps to  bring out the full flavor as for the vanilla

syrup it's homemade with real vanilla beans so it  has a rich authentic taste that you won't find in  

a lot of places and the hum hamburger well  we put a lot of care into that too the beef  

is grass-fed and sords from a local farm so  it's always fresh we season it with a special  

blend of spices then gr it to Perfection the  toppings are all fresh and luckily sourced as  

well the bun is baked day daily by a local bakery  so it's always soft and flavorful we believe that  

using fresh high quality ingredients is key  to making food that's not just good but truly

memorable I see that makes so much  sense you can really taste the

difference it's amazing how much effort you put  into each item no wonder everything tastes so

incredible we really appreciate that you  noticed it's always our goal to give our

customers the best possible experience whether  they are here for a quick coffee or a full

meal well you've definitely a achieve  that I'm really enjoying my time here

seriously well I wish I could have stay  longer but unfortunately I have to get back to

work I'm glad you enjoyed everything it's always  nice to hear that our customers had a great

experience now if you don't want to order  anything else maybe can I bring you the

check yes please I've really enjoyed my  time here it's been a nice break from the

office all right let me see  here you go no rush take your

time thanks everything was worth  every penny you know earlier you

asked if I was paying with cash or card  I'm curious why do you ask that at the

beginning it's not something I've  encountered often seriously can I know

why oh sure that's a great question  it's actually part of our company's

policy they want us to ask customers  about their payment method upfront to make

the the checkout process is smoother and quicker  the idea is to avoid any delays when the cafe is

busy but I can see how it might feel a  bit unusual and un sorry I'm sorry about

that personally I'm not entirely on  board with it either I think it's  

more important to focus on on making sure our  customers are comfortable and enjoying their

experience but you know how it is  sometimes we just have to follow the rules  

again sorry for that I get that it makes  sense from a business perspective but you  

know what it's good to know you're focused  on the customer experience too I appreciate

that thank you so much I'm glad you had  a good time here today and just so you

know your feedback really helps we're  always looking for ways to improve

seriously I'm glad I could share my thoughts  you've been great thank you for the excellent

service and that's why here's a little  something extra for you you you've earned

it wow thank you that's really kind  of you I appreciate it a lot thank

you it's the least I can do I'll definitely  be back when I'm in the area thanks again for  

everything you're always welcome here  at tangerin Cafe have a great day and  

good luck with the rest of your work I  hope you liked this conversation if you  

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