Forget the Corporate Ladder — Winners Take Risks | Molly Graham | TED

107,078 views ・ 2024-12-12

TED


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00:04
There's a lot of pressure around what it takes to build a great career.
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And it all comes back to this idea
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that you're supposed to know what you want to do.
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It’s an idea that I like to call “the stairs.”
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Here's how the stairs go.
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You show up in college,
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and you're supposed to know what you want to major in.
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That major is supposed to lead you to your first job,
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and then you get another job,
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and you get promoted and promoted and promoted forever.
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The best part about the stairs is safety and security.
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It feels like you know what you need to do to get ahead.
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The worst part of the stairs is that it's like a weird video game
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that you can get stuck inside of for years.
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The stairs will make you feel
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like your self-worth is tied to your title,
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or your last performance rating, or your next promotion.
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But the truth is that the stairs are an illusion.
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These days, excellent careers are not built by excellent stair climbers.
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Said differently,
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one of the most important things you can get good at in your career
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is taking risks.
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Or, as I like to call it, jumping off cliffs.
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Let me explain what I mean with a story.
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When I was 25, I got offered a crazy job.
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I had spent a couple of years climbing the stairs
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in Human Resources at Facebook
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when the leader of another department came to me and asked me to help him
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start a new project,
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doing something that I knew nothing about.
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It was a long-term project,
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it was risky, and a lot of people told me it would probably fail.
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I was intrigued, but I was also scared.
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So I talked to a bunch of different people,
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and I have to admit, a lot of them told me not to take it.
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But there was this little voice inside me that just kept saying,
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"I wonder.
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I wonder if I can be capable in this completely new environment."
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So I took a risk and I took the job.
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Now I'd like to say that what happened next
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was that it was obviously a great decision and I was immediately successful.
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But actually,
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the first nine months on this project
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felt a lot more like falling off of a very steep cliff.
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I had gone from feeling competent and capable in HR
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to feeling like an absolute idiot all the time.
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I was sitting in rooms with brilliant people
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asking very dumb questions.
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Six months into this job,
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I got the lowest performance rating of my entire life.
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I had so many moments when all I wanted to do
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was run back to the safety and security of the stairs.
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But about nine months in, something interesting happened.
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I had to lead a meeting.
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It sounds simple, but it was a big meeting.
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It was a complicated debate about a nuanced part of this project.
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I was successful,
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and I so vividly remember walking out of that meeting
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feeling like myself again.
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I had gone from feeling like a beginner in this new environment
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to feeling confident and capable.
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I spent another three years on this project,
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learning and growing,
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and on the other side of it, I was a completely different person.
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I was offered jobs that no one would have offered me
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if I had stayed in HR.
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That's the thing about jumping off cliffs.
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It doesn't just take you a couple flights up on the stairs.
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It's like a weird elevator that takes you to a whole new place.
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Cliff jumps teach you who you are and what you are capable of
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in ways that the stairs can never.
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To get good at jumping off cliffs, you have to get good at three things.
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The first is actually jumping off the cliff.
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(Laughter)
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After many years of coaching people through career decisions,
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I know that sometimes it is just not the right time to take a risk,
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but I can also tell you that most people
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do not stay stuck on the stairs out of necessity.
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They stay there out of fear.
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The trick is to learn to tell the difference
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between the kind of fear that says,
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"I'm scared I might run out of money,"
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which you should actually listen to,
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and the kind of fear that says,
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"I'm scared I might fail,"
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which you should take as a giant green flashing light to jump.
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Cliff jumps teach you what you are capable of in spite of fear.
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The second thing you have to get good at in order to get good at jumping off cliffs
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is surviving the fall.
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Jumping off a cliff is taking a giant step backwards
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into the land of being a beginner again.
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That means it's a very big learning process.
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And with that comes a huge emotional roller coaster.
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Daily. Weekly. Sometimes hourly.
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All of my jumps have involved vacillating wildly
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between feeling like, "Oh, maybe I'm going to be good at this,"
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and then immediately feeling like,
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"Who the hell even gave me this job in the first place?"
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All of that is normal, and it doesn't actually mean that anything is wrong.
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You have to learn to expect the roller coaster
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and ignore it at the same time.
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The most valuable mantra for me in this phase has been: give it two weeks.
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A lot of people will tell you to sleep on it.
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I can tell you most of these emotions don't go away overnight.
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Two weeks is a great barometer
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for things that you should actually pay attention to.
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The third thing you have to get good at in order to get good at jumping off cliffs
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is becoming a professional idiot.
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(Laughter)
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I can tell you that this is one of my greatest strengths.
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I am comfortable sounding like a moron.
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I am great at sitting in rooms with brilliant people
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asking very dumb questions.
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But what that actually means
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is that I have become an extraordinary learner.
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My favorite phrase is, "Sorry if this is a stupid question, but."
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When you ask it that way, everybody wants to make you feel better.
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They're like, "No, no, that's not a dumb question."
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And then they would love to teach you what they know.
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People love being teachers.
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It makes them feel smart.
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The other thing you discover is that most stupid questions
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aren't actually stupid.
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So many people are afraid of sounding dumb
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that the world is littered
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with important questions that never got asked.
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Questions like,
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"Can you define that word for me?",
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"Why are we doing this?",
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"Why are we having this meeting?"
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(Laughter)
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Embracing being a professional idiot
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often actually makes you the most valuable person in the room.
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There's a last thing, part of the illusion of the stairs,
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that becomes really obvious the more cliffs that you jump off of.
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And that is the idea that there is one set of stairs,
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one definition of success.
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I have a lot of friends that have climbed up the stairs
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to some version of the top --
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a fancy title, a lot of money, fame --
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and then they've realized that they're miserable.
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One friend described becoming CEO of her company
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and immediately thinking,
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"Is this all there is?"
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You know what she did next?
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She jumped off a professional cliff.
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She went from being the CEO of a marketing agency
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to helping people who were dying in hospice.
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Success is not the same for everyone.
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I know that what I'm talking about isn't easy.
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It takes bravery to trade the known for the unknown.
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It takes courage to do something
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that might seem like a step sideways or backwards to someone else.
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But you will never really know who you are or what you are capable of
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until you learn how to try.
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Thank you.
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(Applause)
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