Motivate Your Team in English | Leadership Communication Skills at Work

31,760 views ใƒป 2022-06-22

Speak Confident English


์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
How can you speak like a leader and effectively motivate your team in English?
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์–ด๋–ป๊ฒŒ ์˜์–ด๋กœ ๋ฆฌ๋”์ฒ˜๋Ÿผ ๋งํ•˜๊ณ  ํŒ€์— ํšจ๊ณผ์ ์œผ๋กœ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•  ์ˆ˜ ์žˆ์„๊นŒ์š”?
00:05
This is a question I'm going to answer today in response to a comment I received
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์ด๊ฒƒ์€ ์ œ๊ฐ€
00:10
here on YouTube several months ago,
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๋ช‡ ๋‹ฌ ์ „์— ์—ฌ๊ธฐ YouTube์—์„œ ๋ฐ›์€ ๋Œ“๊ธ€์— ๋Œ€ํ•œ ์‘๋‹ต์œผ๋กœ ์˜ค๋Š˜ ๋Œ€๋‹ตํ•  ์งˆ๋ฌธ์ž…๋‹ˆ๋‹ค.
00:12
I did a lesson titled Positive Communication at Work and on Teams while
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์ €๋Š” ๊ทธ ๊ฐ•์˜์— ๋Œ€ํ•œ ๋Œ“๊ธ€์„ ๊ฒ€ํ† ํ•˜๋ฉด์„œ ์ง์žฅ๊ณผ ํŒ€์—์„œ ๊ธ์ •์ ์ธ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜์ด๋ผ๋Š” ์ œ๋ชฉ์˜ ๊ฐ•์˜๋ฅผ ํ–ˆ์Šต๋‹ˆ๋‹ค
00:17
reviewing the comments on that lesson. I saw this question, "Annemarie,
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. ๋‚˜๋Š” ์ด ์งˆ๋ฌธ์„ ๋ณด์•˜๋‹ค.
00:22
could you please have more videos about teamwork and phrases
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00:27
about employees working under you when you are their supervisor?"
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00:31
Today's Confident English lesson will help you to successfully motivate your
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์˜ค๋Š˜์˜ Confident English ์ˆ˜์—…์€ ์˜์–ด๋กœ ํŒ€์— ์„ฑ๊ณต์ ์œผ๋กœ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌ
00:36
team in English and develop a genuine leadership communication
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ํ•˜๊ณ  ์ง„์ •ํ•œ ๋ฆฌ๋”์‹ญ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜
00:40
style.
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์Šคํƒ€์ผ์„ ๊ฐœ๋ฐœํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
00:54
If you don't already know, I'm Annemarie with Speak Confident English,
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์•„์ง ๋ชจ๋ฅด์‹ ๋‹ค๋ฉด ์ €๋Š” Speak Confident English์˜ Annemarie์ž…๋‹ˆ๋‹ค.
00:58
everything I do here is designed to help you get the confidence you want for
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์—ฌ๊ธฐ์„œ ์ œ๊ฐ€ ํ•˜๋Š” ๋ชจ๋“  ์ผ์€ ์—ฌ๋Ÿฌ๋ถ„์ด
01:03
your life and work in English.
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์˜์–ด๋กœ ์‚ถ๊ณผ ์ผ์— ๋Œ€ํ•ด ์›ํ•˜๋Š” ์ž์‹ ๊ฐ์„ ์–ป์„ ์ˆ˜ ์žˆ๋„๋ก ๋•๊ธฐ ์œ„ํ•ด ๊ณ ์•ˆ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.
01:05
One way I do that is with my weekly Confident English lessons,
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์ œ๊ฐ€ ๊ทธ๋ ‡๊ฒŒ ํ•˜๋Š” ํ•œ ๊ฐ€์ง€ ๋ฐฉ๋ฒ•์€ ์˜ค๋Š˜ ์ด ์ˆ˜์—…์—์„œ์™€ ๊ฐ™์ด
01:08
where I share fluency and confidence, building strategies,
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์œ ์ฐฝํ•จ๊ณผ ์ž์‹ ๊ฐ, ๊ตฌ์ถ• ์ „๋žต,
01:12
advanced level vocabulary,
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๊ณ ๊ธ‰ ์ˆ˜์ค€์˜ ์–ดํœ˜, ์˜์‚ฌ
01:15
and training on communication skills, just like in this lesson today.
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์†Œํ†ต ๊ธฐ์ˆ  ํ›ˆ๋ จ์„ ๊ณต์œ ํ•˜๋Š” ์ฃผ๊ฐ„ Confident English ์ˆ˜์—…์ž…๋‹ˆ๋‹ค .
01:20
So while you're here,
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๊ทธ๋Ÿฌ๋‹ˆ ์—ฌ๊ธฐ ๊ณ„์‹œ๋Š” ๋™์•ˆ
01:21
make sure that you subscribe to my Speak Confident English channel.
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์ œ Speak Confident English ์ฑ„๋„์„ ๊ตฌ๋…ํ•˜์„ธ์š”.
01:24
So you never miss one of my Confident English lessons.
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๊ทธ๋ž˜์„œ ์ œ ์ž์‹ ๊ฐ ์žˆ๋Š” ์˜์–ด ์ˆ˜์—…์„ ํ•˜๋‚˜๋„ ๋†“์น˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
01:28
Now let's dive right into your leadership communication style in English.
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์ด์ œ ์˜์–ด๋กœ ๋ฆฌ๋”์‹ญ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์Šคํƒ€์ผ์— ๋Œ€ํ•ด ์•Œ์•„๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
01:34
As you watch from start to finish,
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์ฒ˜์Œ๋ถ€ํ„ฐ ๋๊นŒ์ง€ ์‹œ์ฒญํ•˜์‹œ๋ฉด ์˜์–ด๋กœ ํŒ€์— ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š”
01:36
you'll gain four effective strategies and 14 must have
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4๊ฐ€์ง€ ํšจ๊ณผ์ ์ธ ์ „๋žต๊ณผ 14๊ฐ€์ง€ ํ•„์ˆ˜
01:41
phrases to help you motivate your team in English. Moreover,
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๋ฌธ๊ตฌ๋ฅผ ๋ฐฐ์šฐ๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค . ๋˜ํ•œ,
01:45
you'll have clear example phrases that you can adapt as a team leader
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01:51
in your English speaking environment. Let's get right to it with strategy.
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์˜์–ด๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ํ™˜๊ฒฝ์—์„œ ํŒ€ ๋ฆฌ๋”๋กœ์„œ ์ ์‘ํ•  ์ˆ˜ ์žˆ๋Š” ๋ช…ํ™•ํ•œ ์˜ˆ๋ฌธ์„ ๊ฐ–๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ „๋žต์œผ๋กœ ๋ฐ”๋กœ ์žก์ž.
01:55
Number one, for speaking like a leader and motivating your team in English,
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์ฒซ์งธ, ์˜์–ด๋กœ ๋ฆฌ๋”์ฒ˜๋Ÿผ ๋งํ•˜๊ณ  ํŒ€์— ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋ ค๋ฉด
02:00
make your team members part of the mission.
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ํŒ€ ๊ตฌ์„ฑ์›์„ ๋ฏธ์…˜์˜ ์ผ๋ถ€๋กœ ๋งŒ๋“œ์„ธ์š”.
02:04
I want you to think for a moment how you feel when you know that the work
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02:09
you do contributes to something bigger than yourself.
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์ž์‹ ์ด ํ•˜๋Š” ์ผ์ด ์ž์‹ ๋ณด๋‹ค ๋” ํฐ ๋ฌด์–ธ๊ฐ€์— ๊ธฐ์—ฌํ•œ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ์•˜์„ ๋•Œ ์–ด๋–ค ๊ธฐ๋ถ„์ด ๋“œ๋Š”์ง€ ์ž ์‹œ ์ƒ๊ฐํ•ด ๋ณด์…จ์œผ๋ฉด ํ•ฉ๋‹ˆ๋‹ค.
02:13
When you know that your work has impact,
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์ž์‹ ์˜ ์ž‘์—…์ด ์ž„ํŒฉํŠธ๊ฐ€ ์žˆ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ๋ฉด
02:17
it's a powerful feeling.
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๊ฐ•๋ ฅํ•œ ๋Š๋‚Œ์„ ๋ฐ›์Šต๋‹ˆ๋‹ค. ์ž์‹ ์˜
02:19
Isn't it understanding how your work contributes to the
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์—…๋ฌด๊ฐ€ ํšŒ์‚ฌ์˜
02:23
vision or mission of a company is motivating.
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๋น„์ „์ด๋‚˜ ์‚ฌ๋ช…์— ์–ด๋–ป๊ฒŒ ๊ธฐ์—ฌํ•˜๋Š”์ง€ ์ดํ•ดํ•˜๋Š” ๊ฒƒ์ด ๋™๊ธฐ๋ถ€์—ฌ๊ฐ€ ๋˜์ง€ ์•Š์Šต๋‹ˆ๊นŒ?
02:27
And it leads to an overall sense of fulfillment. As a leader,
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๊ฒƒ์€ ์ „๋ฐ˜์ ์ธ ์„ฑ์ทจ๊ฐ์œผ๋กœ ์ด์–ด์ง‘๋‹ˆ๋‹ค . ๋ฆฌ๋”๋กœ์„œ
02:33
you can motivate your team members by helping them see how their work
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ํŒ€์›๋“ค์ด ์ž์‹ ์˜ ์—…๋ฌด๊ฐ€
02:38
contributes to the larger picture and how their work has impact.
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ํฐ ๊ทธ๋ฆผ์— ์–ด๋–ป๊ฒŒ ๊ธฐ์—ฌ ํ•˜๊ณ  ์—…๋ฌด์— ์–ด๋–ค ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š”์ง€ ์•Œ ์ˆ˜ ์žˆ๋„๋ก ๋„์™€์คŒ์œผ๋กœ์จ ํŒ€์›๋“ค์—๊ฒŒ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
02:43
In other words,
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์ฆ‰,
02:44
you can help connect the dots between your team members work
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ํŒ€ ๊ตฌ์„ฑ์› ๊ฐ„์˜ ์ž‘์—…์„ ์—ฐ๊ฒฐ
02:49
and how their work enables the team or the company to achieve its mission,
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ํ•˜๊ณ  ์ž‘์—…์„ ํ†ตํ•ด ํŒ€ ์ด๋‚˜ ํšŒ์‚ฌ๊ฐ€ ์ž„๋ฌด๋ฅผ ๋‹ฌ์„ฑํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ๋„์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
02:55
to connect the dots means to piece together and reveal information
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์ ์„ ์—ฐ๊ฒฐํ•œ๋‹ค๋Š” ๊ฒƒ์€ ์ด์ „์— ์•Œ๋ ค์ง€์ง€ ์•Š์€ ์ •๋ณด๋ฅผ ํ•จ๊ป˜ ๋ชจ์•„ ๊ณต๊ฐœํ•˜๋Š” ๊ฒƒ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค
03:00
that was previously unknown.
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.
03:02
It's possible that your team members don't really know how their role has
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ํŒ€ ๊ตฌ์„ฑ์›์ด ์ž์‹ ์˜ ์—ญํ• ์ด ์–ด๋–ค
03:07
impact or why it's important. And as a team leader,
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์˜ํ–ฅ์„ ๋ฏธ์น˜๊ณ  ์™œ ์ค‘์š”ํ•œ์ง€ ์‹ค์ œ๋กœ ์•Œ์ง€ ๋ชปํ•  ๊ฐ€๋Šฅ์„ฑ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ํŒ€ ๋ฆฌ๋”๋กœ์„œ
03:10
you have an opportunity to help them see that there are two ways you can do
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์—ฌ๋Ÿฌ๋ถ„์€ ์ด๋ฅผ ์ˆ˜ํ–‰ํ•  ์ˆ˜ ์žˆ๋Š” ๋‘ ๊ฐ€์ง€ ๋ฐฉ๋ฒ•์ด ์žˆ์Œ์„ ๊ทธ๋“ค์ด ์•Œ๋„๋ก ๋„์šธ ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค
03:14
this. First.
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. ์ฒซ ๋ฒˆ์งธ. ๊ฒฉ๋ คํ•˜๋Š” ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•˜์—ฌ
03:16
You can tell your team members how their work contributes
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ํŒ€ ๊ตฌ์„ฑ์›์—๊ฒŒ ์ž‘์—…์ด ์–ด๋–ป๊ฒŒ ๊ธฐ์—ฌํ•˜๋Š”์ง€ ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
03:21
using encouraging sentences.
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.
03:23
And here are a few sentence starters you can use as an example,
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๊ทธ๋ฆฌ๊ณ  ์—ฌ๊ธฐ์— ์˜ˆ๋ฅผ ๋“ค์–ด ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋ช‡ ๊ฐ€์ง€ ๋ฌธ์žฅ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
03:28
your work is instrumental in your role and your work are crucial
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๊ท€ํ•˜์˜ ์ž‘์—…์€ ๊ท€ํ•˜์˜ ์—ญํ• ์— ์ค‘์š”ํ•˜๋ฉฐ ๊ท€ํ•˜์˜ ์ž‘์—…์€ ์ค‘์š”ํ•˜๊ฑฐ๋‚˜
03:33
to,
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03:34
or your growth in a specific area or skill
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ํŠน์ • ์˜์—ญ ๋˜๋Š” ๊ธฐ์ˆ ์˜ ์„ฑ์žฅ์ด
03:40
has contributed considerably to the overall success of our team.
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์šฐ๋ฆฌ ํŒ€์˜ ์ „๋ฐ˜์ ์ธ ์„ฑ๊ณต์— ํฌ๊ฒŒ ๊ธฐ์—ฌํ–ˆ์Šต๋‹ˆ๋‹ค.
03:45
Now,
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03:45
let me go one step further and give a couple of very specific examples on
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์ด์ œ
ํ•œ ๋‹จ๊ณ„ ๋” ๋‚˜์•„๊ฐ€ ์ด๋Ÿฌํ•œ ๋ฌธ์žฅ ์‹œ์ž‘์ž๋ฅผ ์–ด๋–ป๊ฒŒ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š”์ง€์— ๋Œ€ํ•œ ๋ช‡ ๊ฐ€์ง€ ๋งค์šฐ ๊ตฌ์ฒด์ ์ธ ์˜ˆ๋ฅผ ๋“ค์–ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค
03:50
how you might use those sentence starters. First,
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. ์ฒซ์งธ,
03:55
your work has been instrumental in helping us expand our program and
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๊ท€ํ•˜์˜ ์ž‘์—…์€ ์šฐ๋ฆฌ ํ”„๋กœ๊ทธ๋žจ์„ ํ™•์žฅํ•˜๊ณ 
04:00
meet the needs of hard to reach clients in rural areas.
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๋†์ดŒ ์ง€์—ญ์—์„œ ์ ‘๊ทผํ•˜๊ธฐ ์–ด๋ ค์šด ๊ณ ๊ฐ์˜ ์š”๊ตฌ๋ฅผ ์ถฉ์กฑํ•˜๋Š” ๋ฐ ์ค‘์š”ํ•œ ์—ญํ• ์„ ํ–ˆ์Šต๋‹ˆ๋‹ค.
04:04
And my second example, your role and your work,
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๋‘ ๋ฒˆ์งธ ์˜ˆ์ธ ๊ท€ํ•˜์˜ ์—ญํ• ๊ณผ ์ž‘์—…์€
04:09
we're crucial to helping our largest clients successfully navigate a
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์šฐ๋ฆฌ์˜ ๊ฐ€์žฅ ํฐ ๊ณ ๊ฐ์ด
04:13
rebranding strategy.
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๋ธŒ๋žœ๋“œ ๋ณ€๊ฒฝ ์ „๋žต์„ ์„ฑ๊ณต์ ์œผ๋กœ ํƒ์ƒ‰ํ•˜๋„๋ก ๋•๋Š” ๋ฐ ๋งค์šฐ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ๋ฆฌ๋”์‹ญ ๊ธฐ์ˆ ์„
04:15
The second way you can demonstrate your leadership skills and motivate your team
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๋ณด์—ฌ์ฃผ๊ณ  ์˜์–ด๋กœ ํŒ€์— ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•  ์ˆ˜ ์žˆ๋Š” ๋‘ ๋ฒˆ์งธ ๋ฐฉ๋ฒ•์€
04:20
in English is to use effective questions that help your
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04:25
team members to connect the dots themselves rather than use
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04:30
simply telling someone that their role has impact.
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๋‹จ์ˆœํžˆ ๋ˆ„๊ตฐ๊ฐ€์—๊ฒŒ ์ž์‹ ์˜ ์—ญํ• ์ด ์˜ํ–ฅ์„ ๋ฏธ์นœ๋‹ค๊ณ  ๋งํ•˜๋Š” ๊ฒƒ๋ณด๋‹ค ํŒ€ ๊ตฌ์„ฑ์›์ด ์Šค์Šค๋กœ ์ ์„ ์—ฐ๊ฒฐํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ํšจ๊ณผ์ ์ธ ์งˆ๋ฌธ์„ ์‚ฌ์šฉํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋“ค์ด ์Šค์Šค๋กœ
04:35
There are questions you can use that help them discover that for
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๊ทธ๊ฒƒ์„ ๋ฐœ๊ฒฌํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ์งˆ๋ฌธ์ด ์žˆ์Šต๋‹ˆ๋‹ค
04:39
themselves. For example,
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. ์˜ˆ๋ฅผ ๋“ค์–ด, ํŒ€ ๊ตฌ์„ฑ์›์ด
04:41
you might start with a question such as how would you describe the company's
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ํšŒ์‚ฌ์˜ ์‚ฌ๋ช…์„ ์„ค๋ช…ํ•˜๊ณ  ๊ทธ ์‚ฌ๋ช…์—
04:46
mission in your own words and what excites you about it once your team
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๋Œ€ํ•ด ํฅ๋ถ„ํ•œ ์ด์œ ๋ฅผ ๊ณต์œ ํ•œ ํ›„
04:51
member has described the company's mission and shared why they're excited
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ํšŒ์‚ฌ์˜ ์‚ฌ๋ช…์„ ์ž์‹ ์˜ ๋ง๋กœ ์–ด๋–ป๊ฒŒ ์„ค๋ช…ํ•˜๊ณ  ๋ฌด์—‡์ด ๋‹น์‹ ์„ ํฅ๋ถ„์‹œํ‚ค๋Š”์ง€์™€ ๊ฐ™์€ ์งˆ๋ฌธ์œผ๋กœ ์‹œ์ž‘ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
04:56
about that mission, you can follow up with the next question.
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๋‹ค์Œ ์งˆ๋ฌธ์œผ๋กœ ์ด์–ด์ง‘๋‹ˆ๋‹ค.
04:59
Why do you think your role here is important and how does your work
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์—ฌ๊ธฐ์„œ ๊ท€ํ•˜์˜ ์—ญํ• ์ด ์™œ ์ค‘์š”ํ•˜๋‹ค๊ณ  ์ƒ๊ฐํ•˜๋ฉฐ ๊ท€ํ•˜์˜ ์—…๋ฌด๊ฐ€ ํŒ€์›๊ณผ ํ•จ๊ป˜
05:04
contribute to that mission together with your team member?
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๊ทธ ์ž„๋ฌด์— ์–ด๋–ป๊ฒŒ ๊ธฐ์—ฌํ•ฉ๋‹ˆ๊นŒ ?
05:08
You can begin to connect those dots and help your employees see
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์ด๋Ÿฌํ•œ ์ ๋“ค์„ ์—ฐ๊ฒฐํ•˜๊ธฐ ์‹œ์ž‘ ํ•˜๊ณ  ์ง์›๋“ค์ด
05:14
how their work has impact.
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์—…๋ฌด์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ์„ ํ™•์ธํ•˜๋„๋ก ๋„์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŒ€์›๋“ค์—๊ฒŒ ์˜์–ด๋กœ ๋™๊ธฐ๋ฅผ
05:16
Our second strategy for motivating team members in English is to focus
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๋ถ€์—ฌํ•˜๋Š” ๋‘ ๋ฒˆ์งธ ์ „๋žต์€
05:21
on quality of work. Every team experiences,
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์—…๋ฌด์˜ ์งˆ์— ์ง‘์ค‘ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋ชจ๋“  ํŒ€ ๊ฒฝํ—˜,
05:25
challenges such as setbacks, missed deadlines and mistakes,
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์ขŒ์ ˆ, ๋งˆ๊ฐ ๊ธฐํ•œ ์ดˆ๊ณผ ๋ฐ ์‹ค์ˆ˜์™€ ๊ฐ™์€ ๋„์ „, ๋ชฉํ‘œ ๋‹ฌ์„ฑ์„ ์œ„ํ•ด ๊ทน๋ณตํ•œ
05:31
acknowledging the difficulties and struggles that were overcome to
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์–ด๋ ค์›€๊ณผ ์–ด๋ ค์›€์„ ์ธ์ •ํ•˜๋Š” ๊ฒƒ์€
05:36
attain goals can do several things.
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์—ฌ๋Ÿฌ ๊ฐ€์ง€ ์ผ์„ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
05:39
It can help motivate your employees to continue growing in the right direction.
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์ง์›๋“ค์ด ์˜ฌ๋ฐ”๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ๊ณ„์† ์„ฑ์žฅํ•˜๋„๋ก ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
05:44
It can encourage others to learn from the experience that a team member had,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์ด ํŒ€์›์˜ ๊ฒฝํ—˜์„ ํ†ตํ•ด ๋ฐฐ์šฐ๋„๋ก ๊ฒฉ๋ คํ•  ์ˆ˜ ์žˆ์œผ๋ฉฐ ,
05:50
and it can make a team member feel truly seen or recognized
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ํŒ€์›์ด ์ด ์ „๋žต์„ ์‚ฌ์šฉํ•  ๋•Œ ์ง„์ •์œผ๋กœ ์ธ์ •๋ฐ›๊ฑฐ๋‚˜ ์ธ์ •๋ฐ›๋Š”๋‹ค๊ณ  ๋Š๋‚„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
05:55
when using this strategy.
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.
05:57
It's important to contrast the challenge or struggle with
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๋„์ „์ด๋‚˜ ์–ด๋ ค์›€์„
06:02
the performance of your team or a team member. And once again,
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ํŒ€์ด๋‚˜ ํŒ€์›์˜ ์„ฑ๊ณผ์™€ ๋Œ€์กฐํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค . ๊ทธ๋ฆฌ๊ณ  ๋‹ค์‹œ ํ•œ ๋ฒˆ,
06:07
here are several sentence starters you could use to help you do that. First.
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์—ฌ๊ธฐ ๋‹น์‹ ์ด ๊ทธ๋ ‡๊ฒŒ ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ์ˆ˜ ์žˆ๋Š” ๋ช‡ ๊ฐ€์ง€ ๋ฌธ์žฅ ์‹œ์ž‘์ž๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค . ์ฒซ ๋ฒˆ์งธ.
06:12
I know that,
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์ €๋Š” ๊ทธ๊ฒƒ์„ ์••๋‹ˆ๋‹ค.
06:13
and then you might describe the challenge or struggle and follow it up with
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๊ทธ๋Ÿฐ ๋‹ค์Œ ๋„์ „ ์ด๋‚˜ ์–ด๋ ค์›€์„ ์„ค๋ช…ํ•˜๊ณ  ํ›„์† ์กฐ์น˜๋ฅผ ์ทจํ•˜๊ณ 
06:18
you, did a great job with,
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ํ›Œ๋ฅญํ•œ ์ผ์„ ํ•œ
06:20
and then highlight what that team member or your team did a second option,
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๋‹ค์Œ ๊ทธ ํŒ€ ๊ตฌ์„ฑ์›์ด๋‚˜ ํŒ€์ด ๋‘ ๋ฒˆ์งธ ์˜ต์…˜์ธ
06:26
your efforts in. And then again,
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๊ท€ํ•˜์˜ ๋…ธ๋ ฅ์„ ๊ฐ•์กฐํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋‹ค์‹œ,
06:29
the challenging situation helped us to,
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์–ด๋ ค์šด ์ƒํ™ฉ์ด ์šฐ๋ฆฌ์—๊ฒŒ ๋„์›€์ด ๋˜์—ˆ๊ณ 
06:33
and then you would describe the positive outcome and a third option.
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๊ธ์ •์ ์ธ ๊ฒฐ๊ณผ์™€ ์„ธ ๋ฒˆ์งธ ์˜ต์…˜์„ ์„ค๋ช…ํ•ฉ๋‹ˆ๋‹ค.
06:39
I can't tell you how much X improved Y here X
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X๊ฐ€ ์–ผ๋งˆ๋‚˜ ํ–ฅ์ƒ๋˜์—ˆ๋Š”์ง€ ๋งํ•  ์ˆ˜ ์—†์Šต๋‹ˆ๋‹ค. ์—ฌ๊ธฐ์„œ X๋Š”
06:44
would be a team member's performance and Y is the challenge
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ํŒ€์›์˜ ์„ฑ๊ณผ์ด๊ณ  Y๋Š”
06:49
or struggle that was overcome.
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๊ทน๋ณตํ•œ ๋„์ „ ๋˜๋Š” ํˆฌ์Ÿ์ž…๋‹ˆ๋‹ค.
06:51
Let's go over a specific example of how you could use one of those must
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06:55
have phrases for motivation.
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๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๊ธฐ ์œ„ํ•ด ํ•„์ˆ˜ ๋ฌธ๊ตฌ ์ค‘ ํ•˜๋‚˜๋ฅผ ์–ด๋–ป๊ฒŒ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š”์ง€์— ๋Œ€ํ•œ ๊ตฌ์ฒด์ ์ธ ์˜ˆ๋ฅผ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
06:58
Imagine someone on your team invested significant personal time
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ํŒ€์˜ ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ํŒ€์ด ๋งˆ๊ฐ์ผ์— ๋„๋‹ฌํ•˜๋„๋ก ๋•๊ธฐ ์œ„ํ•ด ์ƒ๋‹นํ•œ ๊ฐœ์ธ ์‹œ๊ฐ„๊ณผ ์—๋„ˆ์ง€๋ฅผ ํˆฌ์žํ–ˆ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ณด์‹ญ์‹œ์˜ค
07:03
and energy to help the team reach a deadline. When that happens,
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. ๊ทธ๋Ÿฐ ์ผ์ด ๋ฐœ์ƒํ•˜๋ฉด
07:08
you could say,
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07:09
I know you invested a lot of time outside of working hours to meet
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07:14
this deadline.
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์ด ๋งˆ๊ฐ์ผ์„ ๋งž์ถ”๊ธฐ ์œ„ํ•ด ๊ทผ๋ฌด ์‹œ๊ฐ„ ์™ธ์— ๋งŽ์€ ์‹œ๊ฐ„์„ ํˆฌ์žํ•œ ๊ฒƒ์„ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
07:15
You did a great job of supporting the team in this challenging task and
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์ด ๋„์ „์ ์ธ ์ž‘์—…์—์„œ ํŒ€์„ ์ง€์›ํ•˜๊ณ  ๋™๊ธฐ๋ฅผ
07:20
motivating them as well. Alternatively,
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๋ถ€์—ฌํ•˜๋Š” ๋ฐ์—๋„ ํฐ ์—ญํ• ์„ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๋˜๋Š”
07:23
if a team member's specific action directly led to an improvement,
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ํŒ€์›์˜ ํŠน์ • ์กฐ์น˜๊ฐ€ ์ง์ ‘ ๊ฐœ์„ ์œผ๋กœ ์ด์–ด์ง„ ๊ฒฝ์šฐ
07:28
you could say,
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07:30
I can't tell you how much your innovative strategies have helped to improve
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ํ˜์‹  ์ „๋žต์ด
07:35
the overall performance of our entire team.
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์ „์ฒด ํŒ€์˜ ์ „๋ฐ˜์ ์ธ ์„ฑ๊ณผ๋ฅผ ๊ฐœ์„ ํ•˜๋Š” ๋ฐ ์–ผ๋งˆ๋‚˜ ๋„์›€์ด ๋˜์—ˆ๋Š”์ง€ ๋งํ•  ์ˆ˜ ์—†์Šต๋‹ˆ๋‹ค.
07:39
Well done our third strategy for how to effectively motivate team members
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ํŒ€์›๋“ค์—๊ฒŒ ์˜์–ด๋กœ ํšจ๊ณผ์ ์œผ๋กœ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ์„ธ ๋ฒˆ์งธ ์ „๋žต์€ ํŒ€์›๋“ค ์‚ฌ์ด์—์„œ ๋ฆฌ๋”์‹ญ์„
07:44
in English is to encourage displays of leadership among
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๋ฐœํœ˜ํ•˜๋„๋ก ์žฅ๋ คํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค
07:49
your team.
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.
07:50
When a team member demonstrates extraordinary communication skills or
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ํŒ€ ๊ตฌ์„ฑ์›์ด ๋›ฐ์–ด๋‚œ ์˜์‚ฌ์†Œํ†ต ๊ธฐ์ˆ ์ด๋‚˜
07:55
leadership skills,
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๋ฆฌ๋”์‹ญ ๊ธฐ์ˆ ์„ ๋ณด์—ฌ์ค„ ๋•Œ ์ ์ ˆํ•˜๊ฒŒ ๊ฒฉ๋ คํ•˜๊ฑฐ๋‚˜ ์ด๋Ÿฌํ•œ ๋…ธ๋ ฅ์„ ํšจ๊ณผ์ ์œผ๋กœ ์ˆ˜ํ–‰ํ•˜๋„๋ก ๊ฒฉ๋ คํ•  ๋•Œ
07:56
you can encourage your team members to strengthen those skills
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ํŒ€ ๊ตฌ์„ฑ์›์ด ์ด๋Ÿฌํ•œ ๊ธฐ์ˆ ์„ ๊ฐ•ํ™”ํ•˜์—ฌ
08:01
to go further when you encourage them appropriately,
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๋” ๋ฐœ์ „ํ•˜๋„๋ก ๊ฒฉ๋ คํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
08:05
or when you encourage them in those efforts to do this
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08:10
effectively,
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08:12
consider highlighting a specific example of when one of your team members
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ํŒ€์› ์ค‘ ํ•œ ๋ช…์ด
08:17
demonstrated extraordinary communication skills or leadership skills
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ํƒ์›”ํ•œ ์˜์‚ฌ์†Œํ†ต ๊ธฐ์ˆ ์ด๋‚˜ ๋ฆฌ๋”์‹ญ ๊ธฐ์ˆ ์„ ๋ณด์—ฌ์ฃผ๊ณ 
08:22
and share how it helped the team.
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๊ทธ๊ฒƒ์ด ํŒ€์— ์–ด๋–ป๊ฒŒ ๋„์›€์ด ๋˜์—ˆ๋Š”์ง€ ๊ณต์œ ํ•  ๋•Œ. ์ „๋ฐ˜์ ์ธ ๋ฐœ์ „์ด๋‚˜ ์„ฑ๊ณต
08:25
How did it contribute to overall progress or success?
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์— ์–ด๋–ป๊ฒŒ ๊ธฐ์—ฌํ–ˆ์Šต๋‹ˆ๊นŒ ?
08:30
Here are four sentence starters you could use to help you do that.
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๋‹ค์Œ์€ ๊ทธ๋ ‡๊ฒŒ ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ์ˆ˜ ์žˆ๋Š” ๋„ค ๊ฐ€์ง€ ๋ฌธ์žฅ ์‹œ์ž‘์ž…๋‹ˆ๋‹ค .
08:34
The way you handled X helped the team, too.
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X๋ฅผ ๋‹ค๋ฃจ๋Š” ๋ฐฉ์‹ ๋„ ํŒ€์— ๋„์›€์ด ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.
08:38
I appreciate that you took the initiative to your guidance in X,
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X์—์„œ ์ฃผ๋„๊ถŒ์„ ์žก๊ณ 
08:44
helped the team two. And number four,
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ํŒ€ 2๋ฅผ ๋„์šด ๊ฒƒ์— ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋„ท์งธ, X์— ๋Œ€ํ•œ
08:47
your innovative approach to X allowed the team. Two.
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๊ท€ํ•˜์˜ ํ˜์‹ ์ ์ธ ์ ‘๊ทผ ๋ฐฉ์‹์ด ํŒ€์„ ๊ฐ€๋Šฅํ•˜๊ฒŒ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๋‘˜.
08:51
Once again,
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๋‹ค์‹œ ํ•œ ๋ฒˆ
08:52
let's look at a couple clear examples of how we can use those sentence starters.
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์ด๋Ÿฌํ•œ ๋ฌธ์žฅ ์‹œ์ž‘์ž๋ฅผ ์–ด๋–ป๊ฒŒ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š”์ง€์— ๋Œ€ํ•œ ๋ช‡ ๊ฐ€์ง€ ๋ช…ํ™•ํ•œ ์˜ˆ๋ฅผ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
08:58
First, imagine one of your team members was successful in helping calm
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๋จผ์ € ํŒ€์› ์ค‘ ํ•œ ๋ช…์ด
09:03
an irate or upset client to encourage your team member.
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ํ™”๋ฅผ ๋‚ด๊ฑฐ๋‚˜ ํ™”๊ฐ€ ๋‚œ ํด๋ผ์ด์–ธํŠธ๋ฅผ ์ง„์ •์‹œ์ผœ ํŒ€์›์„ ๊ฒฉ๋ คํ•˜๋Š” ๋ฐ ์„ฑ๊ณตํ–ˆ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ณด์‹ญ์‹œ์˜ค.
09:08
You might say the way you handled the client's complaint,
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๊ณ ๊ฐ์˜ ๋ถˆ๋งŒ์„ ์ฒ˜๋ฆฌํ•œ ๋ฐฉ์‹์„ ๋งํ•  ์ˆ˜ ์žˆ๊ณ 
09:11
help the entire team learn the best way to respond to negative
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์ „์ฒด ํŒ€์ด ๋ถ€์ •์ ์ธ
09:16
feedback and to problem solve. Here's another example,
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ํ”ผ๋“œ๋ฐฑ์— ๋Œ€์‘ํ•˜๊ณ  ๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๋Š” ์ตœ์„ ์˜ ๋ฐฉ๋ฒ•์„ ๋ฐฐ์šฐ๋„๋ก ๋„์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์—ฌ๊ธฐ์— ๋˜ ๋‹ค๋ฅธ ์˜ˆ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
09:21
if a team member's extensive experience helped the team
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ํŒ€์›์˜ ๊ด‘๋ฒ”์œ„ํ•œ ๊ฒฝํ—˜์ด ํŒ€์˜
09:26
to elevate their overall performance,
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์ „๋ฐ˜์ ์ธ ์„ฑ๊ณผ๋ฅผ ๋†’์ด๋Š” ๋ฐ ๋„์›€์ด ๋˜์—ˆ๋‹ค๋ฉด ์ „๋žต์  ๋ฆฌ๋ธŒ๋žœ๋”ฉ์— ๋Œ€ํ•œ
09:29
you could encourage them by saying your experience and guidance in
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๊ฒฝํ—˜๊ณผ ์ง€์นจ์„ ๋งํ•จ์œผ๋กœ์จ
09:34
strategic rebranding,
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09:35
motivated the team to think outside the box and refocus,
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ํŒ€์›์„ ๊ฒฉ๋ คํ•˜๊ณ  ํŒ€์ด ๊ณ ์ • ๊ด€๋…์—์„œ ๋ฒ—์–ด๋‚˜ ๋‹ค์‹œ ์ง‘์ค‘ํ•˜๋„๋ก ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
09:40
and now strategy number four for demonstrating leadership skills and
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๋ฆฌ๋”์‹ญ ๊ธฐ์ˆ ์„ ๋ณด์—ฌ์ฃผ๊ณ 
09:45
encouraging your team in English foster growth among your team,
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์˜์–ด๋กœ ํŒ€์„ ๋…๋ ค ํŒ€์˜ ์„ฑ์žฅ์„ ์ด‰์ง„ํ•ฉ๋‹ˆ๋‹ค. ์ž์‹ 
09:50
nothing is more rewarding and motivating than having the
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09:55
opportunity to grow one's skill sets,
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์˜ ๊ธฐ์ˆ ์„ ๋ฐœ์ „์‹œํ‚ฌ ์ˆ˜ ์žˆ๋Š”
09:59
recognizing a team member's specific skills and creating opportunities for
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๊ธฐํšŒ๋ฅผ ๊ฐ–๋Š” ๊ฒƒ๋ณด๋‹ค ๋” ๋ณด๋žŒ ์žˆ๊ณ  ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๊ฒƒ์€ ์—†์Šต๋‹ˆ๋‹ค.
10:04
growth can help your team members have clarity,
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10:08
feel seen and feel supported as well when you're
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10:13
encouraging your team members in this way,
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์ด๋Ÿฌํ•œ ๋ฐฉ์‹์œผ๋กœ ํŒ€์›์„ ๊ฒฉ๋ คํ•  ๋•Œ ์ž์‹ ์ด ๋ณด๊ณ  ์žˆ๋‹ค๋Š” ๋Š๋‚Œ๊ณผ ์ง€์›์„ ๋ฐ›๋Š”๋‹ค๋Š” ๋Š๋‚Œ์„ ๋ฐ›์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŒ€์›
10:15
be sure to highlight their valuable skills and give them the
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์˜ ๊ท€์ค‘ํ•œ ๊ธฐ์ˆ ์„ ๊ฐ•์กฐํ•˜๊ณ 
10:19
opportunity to take those skills further in doing this.
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์ด๋Ÿฌํ•œ ๊ธฐ์ˆ ์„ ๋” ๋ฐœ์ „์‹œํ‚ฌ ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋ฅผ ์ œ๊ณตํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋„์›€์ด ๋  ์ˆ˜ ์žˆ๋Š”
10:24
Here are four must have phrases you can use to help you.
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๋„ค ๊ฐ€์ง€ ํ•„์ˆ˜ ๋ฌธ๊ตฌ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค .
10:28
Number one,
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์ฒซ์งธ,
10:30
I value your ability to X and I'd love for you to spearhead.
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๋‚˜๋Š” ๋‹น์‹ ์˜ X ๋Šฅ๋ ฅ์„ ์†Œ์ค‘ํžˆ ์—ฌ๊ธฐ๋ฉฐ ๋‹น์‹ ์ด ์•ž์žฅ์„œ๊ธธ ๋ฐ”๋ž๋‹ˆ๋‹ค.
10:36
And then describe an initiative that you want them to take leadership on.
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๊ทธ๋Ÿฐ ๋‹ค์Œ ๊ทธ๋“ค์ด ์ฃผ๋„๊ถŒ์„ ์žก๊ธฐ๋ฅผ ์›ํ•˜๋Š” ์ด๋‹ˆ์…”ํ‹ฐ๋ธŒ๋ฅผ ์„ค๋ช…ํ•˜์‹ญ์‹œ์˜ค.
10:41
And number two, your knowledge and experience an X are valuable.
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๊ทธ๋ฆฌ๊ณ  ๋‘ ๋ฒˆ์งธ๋กœ ๊ท€ํ•˜์˜ ์ง€์‹ ๊ณผ ๊ฒฝํ—˜ X๋Š” ๊ฐ€์น˜๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
10:46
Would you mind sharing your thoughts on number three?
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3๋ฒˆ์— ๋Œ€ํ•œ ์ƒ๊ฐ์„ ๊ณต์œ ํ•ด์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ?
10:51
The improvements to X were fantastic.
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X์˜ ๊ฐœ์„  ์‚ฌํ•ญ์€ ํ™˜์ƒ์ ์ด์—ˆ์Šต๋‹ˆ๋‹ค.
10:54
Could you share your process with the entire team in our next meeting and number
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๋‹ค์Œ ํšŒ์˜ ๋ฐ 4๋ฒˆ์—์„œ ์ „์ฒด ํŒ€๊ณผ ํ”„๋กœ์„ธ์Šค๋ฅผ ๊ณต์œ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
10:59
four, your X is promising and exciting.
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X๋Š” ์œ ๋งํ•˜๊ณ  ํฅ๋ฏธ์ง„์ง„ํ•ฉ๋‹ˆ๋‹ค. ์ด ๋ถ„์•ผ์—์„œ
11:04
Please let me know the best way I can support your continued growth
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๊ท€ํ•˜์˜ ์ง€์†์ ์ธ ์„ฑ์žฅ์„ ์ง€์›ํ•  ์ˆ˜ ์žˆ๋Š” ์ตœ์„ ์˜ ๋ฐฉ๋ฒ•์„ ์•Œ๋ ค์ฃผ์‹ญ์‹œ์˜ค
11:09
in this area. Once more,
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. ๋‹ค์‹œ ํ•œ ๋ฒˆ
11:11
let's take a couple of those sentence starters or those phrase builders and
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์ด๋Ÿฌํ•œ ๋ฌธ์žฅ ์‹œ์ž‘ ์š”์†Œ ๋˜๋Š” ๊ตฌ ์ž‘์„ฑ ๋„๊ตฌ๋ฅผ
11:16
use them in some specific examples.
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๋ช‡ ๊ฐ€์ง€ ํŠน์ • ์˜ˆ์—์„œ ์‚ฌ์šฉํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
11:19
Let's say that a team member shows real promise when it comes to a
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ํŒ€ ๊ตฌ์„ฑ์›์ด
11:24
specific skill or task on the team.
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ํŒ€์˜ ํŠน์ • ๊ธฐ์ˆ ์ด๋‚˜ ์ž‘์—…๊ณผ ๊ด€๋ จํ•˜์—ฌ ์ง„์ •ํ•œ ๊ฐ€๋Šฅ์„ฑ์„ ๋ณด์ธ๋‹ค๊ณ  ๊ฐ€์ •ํ•ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
11:27
And you want to encourage this team member to continue focusing on
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๊ทธ๋ฆฌ๊ณ  ์ด ํŒ€์›์ด ๊ณ„์†ํ•ด์„œ
11:32
this skill and expanding it to do that.
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์ด ๊ธฐ์ˆ ์— ์ง‘์ค‘ํ•˜๊ณ  ์ด๋ฅผ ์œ„ํ•ด ํ™•์žฅํ•˜๋„๋ก ๊ฒฉ๋ คํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ํŠธ๋ Œ๋“œ๋ฅผ ํŒŒ์•…ํ•˜๋Š” ๋Šฅ๋ ฅ์„
11:35
You could say I value your ability to spot trends,
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์ค‘์š”ํ•˜๊ฒŒ ์ƒ๊ฐํ•˜๋ฉฐ
11:40
and I'd love for you to spearhead the new ad campaign. In that example,
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์ƒˆ๋กœ์šด ๊ด‘๊ณ  ์บ ํŽ˜์ธ์„ ์ฃผ๋„ํ•ด ์ฃผ์…จ์œผ๋ฉด ํ•ฉ๋‹ˆ๋‹ค. ์ด ์˜ˆ์—์„œ๋Š”
11:45
not only are you recognizing a skill,
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๊ธฐ์ˆ ์„ ์ธ์‹ํ•  ๋ฟ๋งŒ
11:48
but you're creating the opportunity for that team member to grow.
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์•„๋‹ˆ๋ผ ํ•ด๋‹น ํŒ€์›์ด ์„ฑ์žฅํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋ฅผ ๋งŒ๋“ค๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
11:53
In addition to that,
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๊ฒŒ๋‹ค๊ฐ€
11:54
let's say this same team member takes that opportunity to grow
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์ด ๊ฐ™์€ ํŒ€์›์ด ์„ฑ์žฅํ•  ๊ธฐํšŒ๋ฅผ ์žก๊ณ 
11:59
and continues to blow you away. They continue to demonstrate excellence.
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๊ณ„์†ํ•ด์„œ ๋‹น์‹ ์„ ๋†€๋ผ๊ฒŒ ํ•œ๋‹ค๊ณ  ๊ฐ€์ •ํ•ด ๋ด…์‹œ๋‹ค. ๊ทธ๋“ค์€ ๊ณ„์†ํ•ด์„œ ํƒ์›”ํ•จ์„ ๋ณด์—ฌ์ค๋‹ˆ๋‹ค.
12:05
As a result, you see this as a teachable moment for the entire team.
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๊ทธ ๊ฒฐ๊ณผ, ๋‹น์‹ ์€ ์ด๊ฒƒ์„ ์ „์ฒด ํŒ€์—๊ฒŒ ๊ฐ€๋ฅด์น  ์ˆ˜ ์žˆ๋Š” ์ˆœ๊ฐ„์œผ๋กœ ๋ด…๋‹ˆ๋‹ค.
12:10
So to encourage this team member in the steps they have taken to grow
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๋”ฐ๋ผ์„œ ์„ฑ์žฅ์„ ์œ„ํ•ด ์ทจํ•œ ๋‹จ๊ณ„์—์„œ ์ด ํŒ€์›์„ ๊ฒฉ๋ ค
12:16
and to create an opportunity for your entire team to learn through this process
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ํ•˜๊ณ  ์ „์ฒด ํŒ€์ด ์ด ๊ณผ์ •์„ ํ†ตํ•ด ๋ฐฐ์šฐ๊ณ 
12:21
and grow as well.
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์„ฑ์žฅํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋ฅผ ๋งŒ๋“ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
12:22
You could say your improvements to the ad campaign were fantastic.
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๊ด‘๊ณ  ์บ ํŽ˜์ธ ๊ฐœ์„ ์ด ํ™˜์ƒ์ ์ด์—ˆ๋‹ค๊ณ  ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์˜์–ด๋กœ ํŒ€์— ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š”
12:27
Could you share your process with the entire team in our next meeting
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๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ
12:32
now that you have these four key strategies on how to motivate your team in
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4๊ฐ€์ง€ ์ฃผ์š” ์ „๋žต
12:36
English and you have 14 essential phrases,
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๊ณผ 14๊ฐœ์˜ ํ•„์ˆ˜ ๋ฌธ๊ตฌ๊ฐ€ ์žˆ์œผ๋ฏ€๋กœ ๋‹ค์Œ ํšŒ์˜์—์„œ ์ „์ฒด ํŒ€๊ณผ ํ”„๋กœ์„ธ์Šค๋ฅผ ๊ณต์œ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
12:40
let's finish with three tips to help you continue demonstrating
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12:45
your leadership skills in English, tip number one,
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์˜์–ด, ์ฒซ ๋ฒˆ์งธ ํŒ,
12:48
encourage team shoutouts. In other words,
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ํŒ€ ์™ธ์นจ์„ ์žฅ๋ คํ•˜์‹ญ์‹œ์˜ค. ์ฆ‰, ๊ฐ์‚ฌ์™€ ๊ฒฉ๋ ค
12:52
foster a work culture of appreciation and encouragement,
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์˜ ์ง์žฅ ๋ฌธํ™”๋ฅผ ์กฐ์„ฑํ•˜๋Š” ๊ฒƒ์€
12:58
not just from you as a team leader,
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ํŒ€์žฅ์œผ๋กœ์„œ ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ
13:00
but among your team as well during your monthly or weekly team meetings,
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ํŒ€ ๋‚ด์—์„œ๋„ ์›”๊ฐ„ ๋˜๋Š” ์ฃผ๊ฐ„ ํŒ€ ํšŒ์˜์—์„œ ๋ชจ๋‘๊ฐ€
13:05
you can encourage everyone to give a shout out or to encourage
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์†Œ๋ฆฌ๋ฅผ ์ง€๋ฅด๊ฑฐ๋‚˜
13:10
another member of the team.
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๋‹ค๋ฅธ ๊ตฌ์„ฑ์›์„ ๊ฒฉ๋ คํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŒ€์˜.
13:12
A team member could highlight how someone else helped them or even
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ํŒ€์›์€ ๋‹ค๋ฅธ ์‚ฌ๋žŒ์ด ์ž์‹ ์„ ์–ด๋–ป๊ฒŒ ๋„์™”๋Š”์ง€ ๊ฐ•์กฐํ•˜๊ฑฐ๋‚˜
13:17
encourage someone in outstanding performance.
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๋›ฐ์–ด๋‚œ ์„ฑ๊ณผ๋ฅผ ๋‚ด๋Š” ์‚ฌ๋žŒ์„ ๊ฒฉ๋ คํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
13:21
A second tip is to introduce awards or rewards to
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๋‘ ๋ฒˆ์งธ ํŒ์€ ๋›ฐ์–ด๋‚œ ์„ฑ๊ณผ๋ฅผ ๊ฑฐ๋‘”
13:25
encourage or motivate members after outstanding performance.
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ํšŒ์›์„ ๊ฒฉ๋ คํ•˜๊ฑฐ๋‚˜ ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๊ธฐ ์œ„ํ•ด ์ƒ์ด๋‚˜ ๋ณด์ƒ์„ ์†Œ๊ฐœํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค .
13:30
You can provide things such as a day off a gift card,
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ํœด์ผ ์ƒํ’ˆ๊ถŒ
13:34
or even a handwritten thank you card.
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์ด๋‚˜ ์†์œผ๋กœ ์“ด ๊ฐ์‚ฌ ์นด๋“œ์™€ ๊ฐ™์€ ๊ฒƒ์„ ์ œ๊ณตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
13:37
And that leads me to the third tip for how to demonstrate your leadership and
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๋ฆฌ๋”์‹ญ์„ ๋ฐœํœ˜ํ•˜๊ณ 
13:42
continue to motivate your team.
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ํŒ€์— ๊ณ„์† ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ์„ธ ๋ฒˆ์งธ ํŒ์œผ๋กœ ์ด์–ด์ง‘๋‹ˆ๋‹ค. ํŒ€์›๋“ค์˜ ์ˆ˜๊ณ ์— ๊ฐ์‚ฌํ•˜๋‹ค๋Š” ๋ง์€ ๋ฌด์—‡
13:44
Say thank you more than anything saying thank you
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๋ณด๋‹ค ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค
13:49
to your team members for their hard work can be extremely motivating
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13:54
and encouraging.
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.
13:55
And the good news is there's no limit on how often you can say thank you.
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์ข‹์€ ์†Œ์‹์€ ๊ณ ๋ง™๋‹ค๋Š” ๋ง์„ ์–ผ๋งˆ๋‚˜ ์ž์ฃผ ํ•  ์ˆ˜ ์žˆ๋Š”์ง€์— ์ œํ•œ์ด ์—†๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
14:00
The key to doing it successfully is to make sure that it's genuine and
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์ด๋ฅผ ์„ฑ๊ณต์ ์œผ๋กœ ์ˆ˜ํ–‰ํ•˜๊ธฐ ์œ„ํ•œ ํ•ต์‹ฌ์€ ๊ทธ๊ฒƒ์ด ์ง„์ •์„ฑ ์žˆ๊ณ 
14:06
specific. And with that,
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๊ตฌ์ฒด์ ์ธ์ง€ ํ™•์ธํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด๋ฅผ ํ†ตํ•ด ์˜์–ด๋กœ ํŒ€์— ๋™๊ธฐ๋ฅผ ๋ถ€์—ฌํ•˜๋Š” ๋ฐ ํ•„์š”ํ•œ
14:07
you have the strategies and phrases you need to motivate your team
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์ „๋žต๊ณผ ๋ฌธ๊ตฌ๋ฅผ ๊ฐ–๊ฒŒ ๋ฉ๋‹ˆ๋‹ค
14:12
in English. If you found this lesson useful to you today,
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. ์˜ค๋Š˜ ์ด ๊ฐ•์˜๊ฐ€ ์œ ์šฉํ•˜๋‹ค๊ณ  ์ƒ๊ฐํ•˜์…จ๋‹ค๋ฉด
14:16
I would love to know you can let me know by giving this a thumbs up here on
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์—ฌ๊ธฐ
14:21
YouTube. And while you're at it, don't forget to subscribe to this channel.
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YouTube์—์„œ ์ข‹์•„์š”๋ฅผ ๋ˆŒ๋Ÿฌ ์•Œ๋ ค์ฃผ์„ธ์š”. ๊ทธ ๋™์•ˆ ์ด ์ฑ„๋„์„ ๊ตฌ๋…ํ•˜๋Š” ๊ฒƒ์„ ์žŠ์ง€ ๋งˆ์„ธ์š”.
14:24
So you never miss one of my lessons. Thank you so much for joining me.
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๊ทธ๋ž˜์„œ ๋‹น์‹ ์€ ๋‚ด ์ˆ˜์—… ์ค‘ ํ•˜๋‚˜๋ฅผ ๋†“์น˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์ €์™€ ํ•จ๊ป˜ ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
14:29
And I look forward to seeing you next time.
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๊ทธ๋ฆฌ๊ณ  ๋‹ค์Œ์— ๋˜ ๋ต™๊ธฐ๋ฅผ ๊ณ ๋Œ€ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค .
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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