The STAR technique - How to answer job interview questions in English

31,701 views ・ 2015-05-25

Business English with Christina


Please double-click on the English subtitles below to play the video.

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Job interviews are stressful,
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and job interviews in English are even worse.
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How can you be sure to answer the question clearly?
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What if you don’t have the vocabulary?
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There’s a simple way to structure your responses to questions in job interviews
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so that you can be clear and concise,
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even in English.
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I’m Christina and you’re watching SBFG TV,
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the place to boost your English and boost your career.
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Today, we’re going to look how you can answer questions like a star
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in your next job interview in English. Ya ready?
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Interviews almost always include competency-based questions.
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The objective of these questions is to learn about your skills that the new job requires.
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Competency based questions often start with
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“Tell me about a time when…”
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or
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“Describe a situation where you…”
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“Tell me about a time when you had to manage an international team.”
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“Describe a situation where you had to manage a conflict with a client”
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This may sound simple,
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but it can be very easy to give a long, unstructured answer.
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Doing a job interview in English can make you lose your bearings
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and you risk forgetting key details, or
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just ending your response with a weak.
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“umm..et voila.”
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To avoid this
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and to have a greater chance of impressing the recruter,
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use the STAR acronym to structure your response.
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It really will make you look like an interview star!
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Here’s what STAR stands for:
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S : Situation.
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Give the context for your story.
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T: Task.
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Say the action you needed to take,
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or the solution you needed to find.
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A: Activity.
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Describe the action you took.
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R: Result.
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What happened in the end, thanks to your action?
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Let’s imagine the recruter says to you:
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“Tell me about a time when you had to save a project that was going very badly.”
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here's an example response to this question
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Notice the STAR structure in this response.
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The response is clear and well-structured and it responds exactly
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to the recruter’s question.
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Just a few tips about using STAR structure in your responses:
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—Be specific—
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talk about precise projects, figures, and successes.
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Don’t give
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vague or general answers.
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be really specific.
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—Keep your answer short.
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One or two sentences is sufficient for each part of the answer.
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Remember,
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recruters are probably interviewing several people,
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so it may be difficult for them to concentrate on long answers with
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too many details.
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—While preparing for the interview,
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imagine probable questions and create a stock of answers you can use.
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This will help you feel confident and prepared for your job interview in English.
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Let’s try it.
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I’ll ask a few common interview questions.
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Pause the video after each question,
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and think about how you would structure your response.
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Remember STAR,
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S: Situation
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T: Task
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A: Activity
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R: Result
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And you?
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How would you answer?
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Choose a question and share your response in the comments below.
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Did this video help you feel more confident about your next job interview in English?
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If you want more tips to help you get that next dream job,
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subscribe to my YouTube channel right now.
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Or even better, go to christinarebuffet.com
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and sign up for the newsletter.
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Each week, I’ll share exclusive resources and tools to help you boost your English
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and boost your career.
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I’m Christina, from Speak Better, Feel Great TV.
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See ya next time!
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