How to Write an Email | Victoria Turk @TED #ted #tedtalks

55,134 views ・ 2024-03-13

TED


Please double-click on the English subtitles below to play the video.

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Let's write an email together,
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starting with "The Greeting."
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Hi and a first name is probably fine.
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We're all friends here.
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Save "Dear" and using someone's title
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for more formal situations,
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such as an official briefing or an invitation.
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"The Body" of our email,
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"Assume that everyone you're communicating with
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is smarter than you
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and cares more than you
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and is busier than you."
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No jargon.
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No small talk.
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You do not have to ask after your recipients health
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every time you email them.
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There is a correct way to sign off an email.
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It is "Best wishes."
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"Best" and "All the best"
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are also acceptable.
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My email-etiquette philosophy
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is guided by one fundamental principle:
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reducing the burden of email
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as much as possible.
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