Change Basic English To Business English

37,588 views ・ 2019-10-18

English Like A Native


Please double-click on the English subtitles below to play the video.

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I'm going to help you to switch 25 basic English verbs to business English verbs
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to make you sound more confident and professional in the workplace.
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The first verb we're going to switch is the verb to give now in its basic form
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we should switch to give for provide here are some examples. Please provide
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more details about the project. can you provide information on this product? we
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provide an excellent healthcare service. you provided us with several IT workers
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last week. okay the next switch is a synonym of
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switch and it's the action of giving to receive and the verb we're going to use
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is the verb exchange. here are some examples: we exchanged a few words over
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the phone. to exchange words is to have a conversation we exchanged a few words or
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we've been exchanging emails for a few weeks. they exchanged their goods for our
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services. the team exchanged ideas during their meeting.
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okay the next switch is to give a lot of time or money to something we're going
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to use the verb invest here are some examples: we have invested all of our
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profits into this new business venture or you have invested so much time into
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this project I am excited to see the outcome. okay those are the first three
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business verbs around the idea of giving so to provide to exchange and to invest.
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now before we move on I'm going to give a shout out to Lingoda who have kindly
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sponsored this lesson. now I was taking a class with them earlier this week and I
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had such a pleasant experience that I was trying to work out what it was that
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made me enjoy the class so much and well I guess a large part of it was down to
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having an excellent teacher was very energetic and passionate as
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well as being a native speaker which always helps me to tune into the accent
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but I also think that a large part of the enjoyment came from having a small
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group of learners from different parts of the world, there was one girl from
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China and the other girl she was from Russia and we were interacting and
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taking turns to read out loud and we were practicing conversing in our target
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language which just helped to give me confidence in my speaking. now Lingoda
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would be a fantastic platform for you to consider particularly if you need to
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improve your business English because they've recently improved their business
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English course which is now more flexible and affordable plus you can get
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three free group classes to try it out just click on the link in the
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description box below, or you can just dive straight in without a trial and
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benefit from a 25 euros discount instead just by clicking the link below and
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using the code native1 now Lingoda do also offer courses in English French
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German and Spanish all taught by native qualified teachers and once you become a
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student you'll gain access to lots of fantastic learning materials and when
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you level up you receive a C EFR certificate so there are lots of reasons
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to join Lingoda in order to improve your language I always enjoy taking my
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lessons there as do many other students which you could hear all about on their
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Instagram account @lingoda_official now let's look at
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some more verbs. we have to create or make something we're going to use the
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verb to produce often use when talking about goods or ideas so for example my
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company produces gluten-free products or he has produced an interesting piece of
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work or I need to produce new ideas to discuss at the meeting next
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up we have to get instead we're going to use receive now we often use the verb
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receive when talking about emails letters applications or goods for
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example did you receive my email last Monday we received some exciting news
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yesterday I received a parcel now we could also use the verb obtained to
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replace get now you'd use obtained when it's something that you've worked hard
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to get or maybe you've planned to get it for example if you're working to receive
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planning permission to build a house or perhaps you're trying to get hold of
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sensitive information you will obtain it so let's have a look at an example here
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after months of emailing and calling the council we finally obtained planning
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permission the next verb is to allow and we're going to switch it for the word
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authorise now be aware British English uses an S towards the end authorise
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although it's pronounced as I said and in American English they will use a Z so
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authorize in American English now we authorise actions we may
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authorise spending or we may use authorise around planning so for example
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I didn't authorise this payment or you must get the manager to authorise your
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access card before you can enter huh okay the next verb we're going to switch
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is the verb to buy and we're going to switch it for the verb purchase for
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example I need to purchase 500 chairs for the new office next up is the verb
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to send and here we're talking basically about sending a bill and the
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verb we switch it for is invoice so you send an invoice or you invoice somebody
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so this can be a noun the invoice or it can be a verb to invoice so I will have
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to invoice you for my services you will have an invoice in your Inbox
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the next switch is the switch from to look after so to look after people or to
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look after a project and we're going to switch it for the verb manage to manage
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so you might manage a big team of people or I may be managing a very large
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project at work okay next we have to stop something from happening the verb
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we're going to use is prevent prevent so they couldn't prevent the protesters
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from gathering outside their company okay the next one is to go or to send
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back something so in these cases we would use the verb to return so I might
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return to the office after I've already gone home suddenly an emergency has been
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called so I have to return to the office or you might return a product that is no
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longer suitable or functioning properly perhaps it broke so I have to return
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this product because it's faulty okay the next one is to fix a problem we're
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going to use the verb solve solve for example I might say this problem won't
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be solved by you sitting around and complaining we need to do some
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brainstorming okay next up is to give someone an idea of what they should do
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in this case you would use the verb suggest suggest so for example I'm
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say I suggest you take a break and tackle this problem when you get
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back or I might say does anyone have any suggestions on how to move forward with
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this project next we have to join in or to be involved we might use the verb
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participate for example I would like everyone to participate in this
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team-building exercise next we have to sort out or to plan something we're
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going to use the verb organize organize this would be used when talking about
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people events paperwork or even meetings so for example I've organized a meeting
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between you and the head of the bank o or I'd like everyone to organize
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themselves into size order from the tallest to the shortest okay next up we
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have to answer if you're going to answer an email a question a comment or any
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issues then we would use the verb to respond this is much more professional
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sounding so I will respond to your email when I get time or I must respond to
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this question because it's very important or I'm not sure I want to
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respond to this comment because I think it's rather inappropriate okay next we
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have to talk about something if you're talking about something with someone
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then you're having a discussion so we use the verb to discuss for example in
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this morning's meeting we all discussed the problems facing our company it's all
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doom and gloom in my examples isn't it okay the next one is to talk about
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something in detail usually when talking about the whys or
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the how so why did something happen how did
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something happen we use the verb explain for example I'm sorry I'm late
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let me explain what happened so let me tell you in detail about why I'm late
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okay next we have to tell or to let somebody know something so instead we
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might use the verb to inform this is very very formal so I might say I regret
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to inform you that our company has gone into liquidation or I must inform you
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that your website has stopped working next we have to tell again so if you're
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retelling something then you might be reminding somebody about something for
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example I just need to remind you that you are not allowed to enter the
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building before 8 a.m. or can you remind me to call mr. Smith at 4 o'clock please
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okay next up if you say yes to an idea to a piece of work or request then you
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are probably going to use the verb to accept so I accept your idea I accept
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this piece of work or I accept your request for example your suggestion to
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have paper towels in the toilets instead of electric hand dryers has been
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accepted I accept your request to have two days
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off next week now the opposite to that if you are
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saying no to an idea if you're saying no to a piece of work or to a request then
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you may be refusing it or rejecting it so I reject your comments or I reject
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this piece of work or I refuse to allow you to have a day off next week we're
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far too busy and you're far too valuable to this company next we have to win or
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to do well you would switch this for the verb sick
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seed for example our company succeeded in the race to be the first people to
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visit Mars must be a very good company ok one final bonus verb for you because
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I think we've done more than 25 now the final one is if you hate your job and
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you're desperate to leave you want to quit then you would use the verb to
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resign for example I really don't like working here I resign
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simple as that and with that I'm afraid the lesson is over
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so if you found this helpful please do give it a big thumbs up the best way to
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remember these words is to practice so please take 1 2 or all of these words
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and write a sentence down in the comment section below to get in that practice
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feel free to ask me any questions otherwise if you have a spare 7 minutes
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or just a few minutes then why not check out one of these other videos this one's
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a good one and make sure you stay subscribed and turn on the notification
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bell so you don't miss any future lessons until next time take care
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and goodbye!
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